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60 Hei Hotels Room Service Manager Jobs Hiring Near You

HEI Hotels and Resorts

Room Service Server

Dallas, TX · On-site

$12.75 - $16.25/hr

No Overview Work with Room Service Team in the serving of guests to ensure positive guest ... Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that ...

HEI Hotels and Resorts

Room Service Server

Braselton, GA · On-site

$11.75 - $15/hr

No Overview Work with Room Service Team in the serving of guests to ensure positive guest ... Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that ...

Heihotels

Room Service Operator

The Woodlands, TX · On-site

$14/hr

Promptly answer room service calls, announce any specials, promote menu items and answer questions ... Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that ...

HEI Hotels and Resorts

Room Service Attendant

Virginia Beach, VA · On-site

$12.75 - $16.25/hr

About Us HEI Hotels & Resorts is proud to welcome the Marriott Virginia Beach Oceanfront Resort to ... Service all hospitality suites in accordance with Banquet Event Orders and established policies and ...

HEI Hotels and Resorts

F&B Supervisor

Los Angeles, CA · On-site

$28 - $30/hr

Freehand Los Angeles Outlet Manager HEI Hotels & Resorts is proud to welcome the Freehand Los ... Room Service and other food and beverage outlets as appropriate in order to achieve customer ...

Hei Hotels Inc.

General Manager (Northern)

Eastern, KY · On-site

$180K - $210K/yr

Compensation Salary Range: $180,000.00 - $210,000.00 Annually Tipped/Service Charge Eligible? No ... Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your ...

HEI Hotels and Resorts

F&B Supervisor

Los Angeles, CA · On-site

$28 - $30/hr

About Us HEI Hotels & Resorts is proud to welcome the Freehand Los Angeles to our growing portfolio ... Overview Assist the Outlet Manager in the planning and management of the Restaurant, Room Service ...

HEI Hotels and Resorts

Room Attendant

Palm Beach Gardens, FL · On-site

$13.25 - $16.50/hr

About Us HEI Hotels & Resorts is proud to welcome the Embassy Suites Palm Beach Gardens PGA ... Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No ...

Hei Hotels Inc.

General Manager

Santa Rosa, CA · On-site

$180 - $210/hr

Compensation Salary Range: $180,000.00 - $210,000.00 Annually Tipped/Service Charge Eligible? No ... Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your ...

Hei Hotels Inc.

General Manager (Santa Rosa)

Santa Rosa, CA · On-site

$180K - $210K/yr

Compensation Salary Range: $180,000.00 - $210,000.00 Annually Tipped/Service Charge Eligible? No ... Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your ...

HEI Hotels and Resorts

Outlet 1 Supervisor

Atlanta, GA · On-site

... management of the Restaurant, Room Service and other food and beverage outlets as appropriate in ... Maintain bank to HEI Hotels and Resorts standards. * Read daily communication sheets from previous ...

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HEI Hotels Jobs Information

Do workers at HEI Hotels & Resorts get paid breaks?

Sometimes. Only some people get paid breaks.
60% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and December 2025.

Does HEI Hotels & Resorts pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and June 2026.

Is the health insurance from HEI Hotels & Resorts affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and June 2026.

Do workers at HEI Hotels & Resorts worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Do HEI Hotels & Resorts workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for HEI Hotels & Resorts workers to change shifts?

Most people find it hard to change shifts.
80% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at HEI Hotels & Resorts?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and June 2026.

Do HEI Hotels & Resorts managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at HEI Hotels & Resorts spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at HEI Hotels & Resorts?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at HEI Hotels & Resorts feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
38% of people say they’re not treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at HEI Hotels & Resorts get to take their breaks without interruption?

Only some people get breaks without interruption.
60% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and December 2025.

Is it stressful to work at HEI Hotels & Resorts?

Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at HEI Hotels & Resorts enjoy their jobs?

Only some people enjoy their job.
60% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people at HEI Hotels & Resorts recommend working with their team?

Not many people recommend working with their team.
88% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at HEI Hotels & Resorts?

Some people didn’t get enough training when they started.
57% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at HEI Hotels & Resorts?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think HEI Hotels & Resorts’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how HEI Hotels & Resorts is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and June 2026.

What other companies are hiring for Room Service Manager jobs?

What are the most popular jobs at Hei Hotels?

What are the most popular categories at Hei Hotels?

Infographic showing various Room Service Manager job openings at Hei Hotels in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Room Service Attendant - The Historic Cavalier Hotel

HEI Hotels and Resorts

Virginia Beach, VA • On-site

$7.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago

HEI Hotels & Resorts rating

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

About Us
HEI Hotels & Resorts is proud to welcome The Historic Cavalier Hotel and Beach Club, Autograph Collection, to our growing portfolio of distinguished properties. Overlooking the Atlantic Ocean from Virginia Beach's North End, this iconic luxury hotel blends historic charm with modern sophistication. Featuring elegantly curated guest rooms, award-winning dining, a luxury spa, on-site bourbon distillery and exceptional service, the property delivers a premier hospitality experience and is recognized as one of the East Coast's most celebrated coastal destinations. At HEI, we understand that exceptional hotels are built by exceptional people. Our continued success is driven by our associates - the heart of every guest experience. Where people choose to work matters. In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. Simply put, we honor the privilege of our associates choosing HEI by investing in them - ensuring they thrive, grow, and elevate every property we serve.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Compensation
Salary Range: $7.25 - $7.25 Hourly
Tipped/Service Charge Eligible? Yes
Discretionary Performance Bonus Eligible? No
Overview
Work with Room Service Team in the serving of guests to ensure positive guest experience.
Essential Duties and Responsibilities
  • Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
  • Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
  • Set up and deliver all VIP amenities.
  • Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.
  • Complete all shift side work as outlined in the hotel's operating policies and procedures.
  • Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales. Report all communication to immediate shift supervisor.
  • Perform all cash handling responsibilities in accordance with company policies and procedures.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

Qualifications and Skills
  • Hotel experience preferred.
  • Ability to communicate well with guests.
  • Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule with or without reasonable accommodation.
  • Ability to transport large trays weighing up to 30lbs. with or without reasonable accommodation.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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