HealthStream
HealthStream

26 Healthstream Client Account Manager Jobs Hiring Near You

Collaborate with Account Managers to create and execute upon a sales strategy for the portfolio of ... Benefits HealthStream offers a comprehensive benefits package to eligible employees, including:

Sr. Product Manager

Nashville, TN · Hybrid

$122.20K - $161.30K/yr

Company Overview HealthStream is the leader in healthcare workforce solutions. We help ... Develop an integrated plan for development, sales and client success teams to ensure that all ...

Includes aligning Scheduling & Capacity Management solutions with prospect/client initiatives ... Benefits HealthStream offers a comprehensive benefits package to eligible employees, including:

Includes aligning HealthStream Learning & Performance solutions with prospect/client initiatives ... Territory Planning and Pipeline Management: Including developing and updating territory plans ...

Sr. Product Manager

Nashville, TN · On-site +1

$122.20K - $161.30K/yr

Company Overview HealthStream is the leader in healthcare workforce solutions. We help ... Develop an integrated plan for development, sales and client success teams to ensure that all ...

Includes aligning Scheduling & Capacity Management solutions with prospect/client initiatives ... Benefits HealthStream offers a comprehensive benefits package to eligible employees, including:

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HealthStream Jobs Information

What are the key skills and qualifications needed to thrive as a Client Account Manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

How does a Client Account Manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What does a Client Account Manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

What other companies are hiring for Client Account Manager jobs?
What are the most popular categories at Healthstream?
Infographic showing various Client Account Manager job openings at Healthstream in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 17% Physical, 50% Hybrid, and 33% Remote job distribution.
Account Executive, Non-Acute

Account Executive, Non-Acute

HEALTHSTREAM INC

Nashville, TN • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


Job description

Company Overview
 

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.
 

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.


 

Why Join Us

At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We’re proud of our values-forward culture that offers our people:
 

  • Mission-oriented work
  • Diverse and inclusive culture
  • Competitive Compensation & Bonuses
  • Comprehensive Insurance Plans
  • Mental and Physical Health Support
  • Work-from-home flexibility
  • Fitness Center Reimbursements
  • Streaming Good time off for volunteering
  • Wellness workshops
  • Buddy Program for new HealthStreamers
  • Collaborative work environment
  • Career growth opportunities
  • Continuous learning opportunities
  • Inspiring workspaces to collaborate and connect with other HealthStreamers
  • Free employee parking at our Resource Centers in Nashville and San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

Position Overview

 The Account Executive, Non-Acute will be responsible for successfully positioning and selling HealthStream product suites to prospective clients within the Non-Acute market, with a focus on Skilled Nursing, Behavioral Health, Ambulatory, Physician Offices, and FQHC’s.   The Account Executive has primary responsibility for leading new business development, including relationship expansion/management, within assigned named accounts. In this role, the Account Executive seeks to align Non-Acute solution offerings with customer business objectives to increase HealthStream annual recurring revenue within their assigned accounts. The Account Executive achieves these goals by executing on strategic territory plans with defined, measurable outcomes.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

  • Attain New Order Value (NOV) targets
  • Create and execute on a territory sales plan to close new business opportunities
  • Execute on the acquisition of next new logos for the care setting specific product suites
  • Prospecting to generate new opportunities within assigned accounts
  • Develop, maintain, and expand executive-level relationships
  • Maintain a pipeline of qualified, active opportunities and manage them to closure
  • Orchestrate internal and external resources throughout the customer lifecycle
  • Position HealthStream Non-Acute solutions through strategic value-based selling, business case definition, and ROI analysis
  • Provide accurate monthly and quarterly forecasting
  • Maintain a deep understanding of the Non-Acute market trends and the competitive landscape to effectively position HealthStream and its offerings
  • Establish a professional brand internally and externally by demonstrating with proficiency, all sales team competency statements

Requirements

  • Bachelor’s degree in related area, BA or BS
  • 2+ years sales experience with a documented track record sales in highly competitive environments, selling to the Post-Acute care, skilled nursing, senior care, hospice and/or home health is preferred.
  • Minimum 2 years of healthcare technology experience, selling to C-suite and VP-level contacts
  • Minimum 2 years of New Business sales experience with a focus on acquiring new logos
  • Ability to work in a team selling environment
  • Excellent customer service and communication skills (both verbal and written) 
  • High level of integrity and professionalism, properly setting expectations both internally and externally
  • Comfortable in working independently in an empowering, fast paced, results oriented culture. 
  • Existing relationships with consultants and healthcare executives within the Non-Acute market is a plus
  • Ability to travel up 15 - 30% 

 
 

Qualifications

  • Solid computer skills – Office Suite 
  • Familiarity with CRM tools such as Salesforce 
  • Excellent written and verbal communication skills
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to present and demonstrate complex solutions in a way that is compelling & easy to understand

Compensation

  • This role features a base salary plus commission with a targeted split of 50% base / 50% variable. At quota, your On-Target Earnings (OTE) are comprised of the base salary and commissions, with the potential of additional uncapped earnings through bonuses and accelerators when exceeding performance targets (quota). The base salary range for this position is $55,727 - $65,000 with an OTE of $111,454 - $130,000. Base salary will be determined on the candidate’s level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles.

Benefits

 HealthStream offers a comprehensive benefits package to eligible employees, including: 

  • Medical, Dental and Vision insurance 
  • Paid Time Off 
  • Parental Leave 
  • 401k and Roth 
  • Flexible Spending Account 
  • Health Savings Account 
  • Life Insurance 
  • Short- and Long-Term Disability 
  • Medical Bridge Insurance 
  • Critical Illness Insurance 
  • Accident Insurance 
  • Identity Protection 
  • Legal Protection 
  • Pet Insurance 
  • Employee Assistance Program 
  • Fitness Reimbursement 

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.

Req #45056