HealthStar
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37 Healthstar Jobs Hiring Near You

About Us We are a growing, patient-focused independent physician practice committed to delivering high-quality care with a personal touch. As we expand our clinical and administrative capabilities ...

Patient Services Representative

Morristown, TN ยท On-site

$15.50 - $19.75/hr

Essential Functions: * Greets and registers patients in prompt, pleasant, and courteous manner. * Schedule appointments for Physician and Ultrasound Technician. * Travel to satellite locations for ...

Key Responsibilities: Facials and Skincare Treatments: * Perform customized facials, chemical peels, and other skincare treatments tailored to individual client needs. * Provide consultations to ...

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Infographic showing various job openings at Healthstar in the United States as of July 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 89% Physical, and 11% Remote job distribution.
Patient Services Representative - Knoxville Endo

Patient Services Representative - Knoxville Endo

HealthStar

Knoxville, TN โ€ข On-site

$16.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

Benefits:
  • Health
  • Dental
  • Vision
  • 401(K)
  • 401(K) matching
  • Life and Disability
  • Paid Time Off
  • Holidays

Essential Functions:
  • Greets and registers patients in prompt, pleasant, and courteous manner.
  • Verifies all necessary information such as demographics and insurance information in the patient medical record or file.
  • Responsible for preparation of patient medical records for daily appointments.
  • Updates profiles on the patients.
  • Responsible for filing medical histories, labs, correspondence and other information in patient medical records in proper order following departmental guidelines.
  • Maintains and updates current information on appointment schedules ensuring that patients are scheduled properly and appointments are confirmed, posts all cancelled, re-scheduled or no show appointments.
  • Responsible for collecting all co-pays and small balances and balancing drawer daily.
  • Responsible for patient referrals.
  • Must be knowledgeable of EMR (Athena)
  • Answers telephone, screens calls and provides information as directed.
  • Assisting other staff as directed.
  • Other job functions as directed.
  • Attends meetings as required.

Skills/Abilities:
  • Must demonstrate current competencies applicable for the position such as typing or data entry.
  • Knowledge of clinic/medical practice procedures related to all medical operations.
  • Knowledge of phone system, copiers and fax machines.
  • Knowledge of customer services principles and techniques.
  • Must be capable of screening and directing calls in courteous and expeditious manner.
  • Must be skilled in customer service and have a pleasant and courteous demeanor while dealing with all callers and must be able to effectively serve as a clinic liaison.
  • Must be able to respond to stressful or emergency situations in a calm and effective manner.
  • Must have the ability to work cooperatively as a member of office staff and team.
  • Must be able to lift 30-50 pounds.

Mental/Physical Requirements:
  • Mostly sedentary with some standing, walking, reaching.
  • Daily and repetitive data entry.
  • Periodic stress from handling many calls and patient requests.

Qualifications:
Education
High School Diploma or Equivalent
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.