He Helpful Hardware

60 He Helpful Hardware Jobs Hiring Near You

Helpdesk Analyst

Orange, CT · On-site

$40K - $55K/yr

She/he will interface with all departments and all levels of management on a daily basis. Duties ... Experience with installing and troubleshooting hardware and software issues. * Basic understanding ...

Help Desk

Wyandotte, OK · On-site

$17.69/hr

... hardware problems detected. 7. Support users in the use of Computer equipment by providing ... He or she will be required to follow any other instructions and to perform any other duties ...

Help Desk

Wyandotte, OK · On-site

$17.69/hr

... hardware problems detected. 7. Support users in the use of Computer equipment by providing ... He or she will be required to follow any other instructions and to perform any other duties ...

Help Desk Technician

Hackensack, NJ

$21.75 - $29.50/hr

HE LPDESK TECHNICIAN LOCATION: HACKENSACK, NJ Seeking a Help Desk Technician for our client ... The position involves providing technical assistance for hardware, software, and mobile devices ...

Helpdesk Support Technician

Vandalia, OH · On-site

$18.75 - $25.50/hr

... of desktop hardware and software problems through the effective use of available technical ... He/she is responsible for responding to incoming requests for technical assistance through a ...

Helpdesk Support Technician

Vandalia, OH · On-site

$18.75 - $25.50/hr

... of desktop hardware and software problems through the effective use of available technical ... He/she is responsible for responding to incoming requests for technical assistance through a ...

Warehouse Associate

Mount Clemens, MI · On-site

$15 - $17.75/hr

... of specialty hardware and complementary products. Our products are targeted to an extensive ... He/she will represent the company in a highly professional, safe, and cost-effective manner that ...

Warehouse Associate

Brook Park, OH · On-site

$15 - $18/hr

... of specialty hardware and complementary products. Our products are targeted to an extensive ... He/she will represent the company in a highly professional, safe, and cost-effective manner that ...

Warehouse Associate

Brook Park, OH · On-site

$15 - $18/hr

... of specialty hardware and complementary products. Our products are targeted to an extensive ... He/she will represent the company in a highly professional, safe, and cost-effective manner that ...

Warehouse Associate

Mount Clemens, MI · On-site

$15 - $17.75/hr

... of specialty hardware and complementary products. Our products are targeted to an extensive ... He/she will represent the company in a highly professional, safe, and cost-effective manner that ...

Warehouse Associate

Mount Clemens, MI · On-site

$15 - $17.75/hr

... of specialty hardware and complementary products. Our products are targeted to an extensive ... He/she will represent the company in a highly professional, safe, and cost-effective manner that ...

Warehouse Associate

Brook Park, OH · On-site

$15 - $18/hr

... of specialty hardware and complementary products. Our products are targeted to an extensive ... He/she will represent the company in a highly professional, safe, and cost-effective manner that ...

Their duties include greeting customers when they enter the store, helping customers find specific ... he worked so hard to build. Costello's operates 57 stores in 5 states comprised of 47 Ace Hardware ...

Showing results 21-40

Helpdesk Analyst

Rochester, NY • On-site

Wellington Steele & Associates
Recruiting and Staffing Services • 11 - 50 employees

$40K - $55K/yr

Other

Re-posted 27 days ago


Job description

Overview
Help Desk Administrator
Compensation depends on expereince: Range from $40k-$55k
Position Objective:
The Help Desk Administrator position is primarily responsible to ensure all employees' help desk related concerns are attended to on a timely basis and to assist with the company's internal and external IT infrastructure and processes. She/he will interface with all departments and all levels of management on a daily basis.
Duties & Responsibilities:
  • Provide tier 1 and tier 2 support and troubleshooting for end-users, using internal ticketing system to track work and escalate when appropriate
  • Provide internal end-user support and training for Windows-based desktops, software and peripherals
  • Generate and update support documentation
  • User on-boarding and off-boarding
  • Diagnose and resolve basic network support requests, such as connecting an end user device to an SSID, checking for a valid IP address or ethernet connectivity.
  • Ability to evaluate new technology for compatibility with current system, processes and procedures
  • Workstation life-cycle management, including deployment, upgrades, maintenance and decommissioning
  • Maintains asset tracking and IT inventory
  • Basic system administration and monitoring of Windows workstations and Windows servers, both virtual and physical
  • Assist with application, hardware or system rollouts as needed

Qualifications/Experience:
  • Strong technical skills with PC's
  • Ability to explain technical concepts to non-technical users with approachability and empathy
  • Experience with installing and troubleshooting hardware and software issues.
  • Basic understanding of networking concepts and protocols (DHCP, DNS, TCP/IP)
  • Strong knowledge of Microsoft Office products, Windows 7,8 and 10 Operating Systems.
  • Experience and knowledge with email system fundamentals.
  • Experience with Wi-Fi technology and standards.
  • Excellent communication, time management and organizational skill with strong attention to detail.
  • Ability to solve problems and interpret variables in situations where only limited standardization exists
  • Ability to learn and support new applications
  • Self-motivated and able to work without direct supervision or as part of a team.
  • A+, Net+ or MCP certifications are a plus.

Tools & Equipment:
  • PC, printer, telephone, fax machine, copier, and other office equipment.