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Hays

Hays

21 jobs near Columbus, OH

Hays

Customer Service Representative

Tampa, FL · On-site

$14.50 - $19.75/hr

Job Title: CSR Location: Tampa, FL -Hybrid Position Overview We are seeking a highly organized ... Pandey11@Hays.com Direct Number - (813)-280-4169

Hays

Customer Service Representative

Nashville, TN · On-site

$15.50 - $21/hr

Your role: Are you truly service oriented? Do you know how to take care of people? We're looking for a Customer Service Representative to: • answer inbound calls/chats in a multi-channel ...

Hays

Client Manager

Dover, DE · On-site +1

Please note: This posting represents an ongoing effort to establish our talent pipeline and ... At Hays, we believe in being lifelong partners - to our people as well as our customers. With over ...

Hays

Program Manager

Santa Clara, CA · Hybrid

Please note: This posting represents an ongoing effort to establish our talent pipeline and ... At Hays, we believe in being lifelong partners - to our people as well as our customers. With over ...

Hays

Recruitment Consultant

Austin, TX · On-site +1

Please note: This posting represents an ongoing effort to establish our talent pipeline and ... At Hays, we believe in being lifelong partners - to our people as well as our customers. With over ...

Hays

Associate Consultant

Vienna, VA · On-site +1

At Hays, we believe in being lifelong partners - to our people as well as our customers. With over ... recruitment services. Our high-performing construction and property team is comprised of ...

Hays

Recruitment Business Partner

Sacramento, CA · Hybrid

Please note: This posting represents an ongoing effort to establish our talent pipeline and ... At Hays, we believe in being lifelong partners - to our people as well as our customers. With over ...

Hays

Associate Key Account Manager

Raleigh, NC · Hybrid

$52K/yr

At Hays, we believe in being lifelong partners -- to our people as well as our customers. With over ... Represent Hays at networking events to build stronger connections in your market Growth ...

Hays

Associate Consultant

Vienna, VA · On-site +1

At Hays, we believe in being lifelong partners - to our people as well as our customers. With over ... recruitment services. Our high-performing construction and property team is comprised of ...

Hays

Recruitment Consultant

Maitland, FL · Hybrid

$47K/yr

Please note: This posting represents an ongoing effort to establish our talent pipeline and ... At Hays, we believe in being lifelong partners - to our people as well as our customers. With over ...

Hays

Senior Recruitment Consultant

Manhattan, NY · Hybrid

$63K/yr

At Hays, we believe in being lifelong partners - to our people as well as our customers. With over ... provide an outstanding service to both our clients and candidates, promoting HAYS services ...

Hays

Sr. Principal Key Account Manager

Denver, CO · On-site +1

$75K/yr

At Hays, we believe in being lifelong partners - to our people as well as our customers. With over ... We deliver holistic workforce solutions, including MSPs and advisory services, to solve the ...

Hays

Business Director 360

Maitland, FL · On-site

$400K/yr

... Hays is the place to be. OUR VALUES BE BOLD AND CURIOUS - CHAMPION THE CUSTOMER - OWN THE OUTCOMES ... Demonstrates a service delivery mentality, ensuring key activity standards and desk fundamentals ...

Hays

Sr. Manager, Americas Solutions

Tampa, FL · On-site

... Hays' Enterprise services to create scalable, compliant, and commercially compelling solutions ... Maintain awareness of workforce technologies, including VMS, ATS, CRM, analytics, automation, AI ...

Hays

Recruitment Consultant

Manhattan, NY · On-site +1

$5.8K/mo

At Hays, we believe in being lifelong partners - to our people as well as our customers. With over ... recruitment services. Our high-performing construction and property team is comprised of ...

Hays

Customer Service Specialist

Arizona City, AZ · On-site

$18 - $19/hr

Contribute to team service levels while maintaining a customer-first mindset. What We're Looking For * Strong verbal and written communication skills. * Previous customer service, call center ...

Hays

Manager (fee earning Leader)

Manhattan, NY · Hybrid

$78K/yr

... services sales. Are you seeking a dynamic environment where you can cultivate strategic ... Be better together - collaborate with the HAYS delivery team, share knowledge, and represent the ...

HAYS

Workday Studio IT Applications Analyst

Raleigh, WV · On-site

$35.54 - $45/hr

Customer needs and developing of functional requirements that specify what the technology solutions ... Why Hays? You will be working with a professional recruiter who has intimate knowledge of the ...

HAYS

Product Manager

Orlando, FL · On-site

$65 - $74/hr

... customer data platforms, A/B testing and experimentation). Skills & Requirements 3-5 years of ... Why Hays? You will be working with a professional recruiter who has intimate knowledge of the ...

Hays

Production Planner III

Houston, TX · On-site

Hays is partnering with a leading global healthcare manufacturing company seeking a Production ... and Customer Service teams to ensure efficient operations and on-time delivery. Key ...

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Customer Service Representative

Hays

Tampa, FL • On-site

$14.50 - $19.75/hr

Other

Posted 13 days ago

Job description

Job Title: CSR

Location: Tampa, FL -Hybrid


Position Overview

We are seeking a highly organized, customer‑focused Account Manager with experience in the insurance industry. This role is responsible for delivering an exceptional end‑to‑end client experience, managing complex accounts, and serving as the primary post‑sale point of contact. The ideal candidate is a proactive problem solver, effective communicator, and strong relationship builder who excels both independently and in cross‑functional team environments.


Key Responsibilities

Client & Account Management

  • Serve as the primary contact for post‑sale client support, ensuring high‑quality customer service and timely resolution of escalated issues.
  • Manage assigned accounts ranging from 100 to 100,000+ eligible members.
  • Lead client implementations, service calls, and ongoing account reviews.
  • Provide alternative solutions for client requests and advise on plan design options.
  • Maintain accurate and up‑to‑date client databases.


Problem Solving & Project Leadership

  • Participate in and problem‑solve during implementation and service conference calls.
  • Lead projects and ensure timely completion of deliverables.
  • Provide clear, concise updates to management regarding issues and potential escalations.
  • Work collaboratively with internal teams, including sales, marketing, underwriting, billing, eligibility, claims, and customer service.


Strategic & Relationship Management

  • Build strong consultative relationships with brokers, consultants, and key stakeholders.
  • Identify opportunities to enhance profitability, improve processes, and strengthen customer retention.
  • Understand group insurance benefit offerings to support enrollment materials and client communications.
  • Represent the company at client meetings and industry events.


Additional Expectations

  • Respond proactively to client needs and inquiries.
  • Adapt to a flexible schedule, including work outside standard business hours as needed.
  • Act as an internal and external expert on consultative support practices.


Required Qualifications

  • Bachelor’s Degree.
  • Customer service experience within the insurance industry.
  • Strong organizational and project management skills with the ability to prioritize multiple tasks.
  • Excellent interpersonal, written, and verbal communication skills.
  • Self‑motivated, with the ability to work independently and within a team.
  • Strong computer skills, including Word, Excel, PowerPoint, Adobe, and MS Project.


Preferred Qualifications

  • Experience in the PEO or Association market and/or prior experience in insurance sales, underwriting, or operations.
  • Understanding of employee benefits, including worksite and voluntary products.
  • Experience presenting to and engaging with large audiences.
  • Proven account management, project planning, and analytical problem‑solving background.
  • Ability to thrive under pressure and meet tight deadlines


Regards,


Akansha Pandey

Recruiting Partner

Americas Recruiting – Technology

HAYS Working for your tomorrow

Email- Akansha.Pandey11@Hays.com

Direct Number – (813)-280-4169


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