Description:
SUMMARY:
The Assistant Vice President – Financial & Professional Risk’s primary function is to provide exceptional, valueadded consultation and customer service to the firm’s clients. This position requires a fundamental understanding of FPR lines of business, client relationship management, insurance broker/insurer processes and an ability to work with internal constituents to achieve positive outcomes for the FPR team and clients. This position is expected to work on all customer segments/industries that comprise Hauser’s client base.
The Assistant Vice President for the Financial & Professional Risk team will work with management and professional coverages (D&O, EPL, Fiduciary, Crime, Cyber & Professional Liability).
OBJECTIVES AND ESSENTIAL JOB DUTIES:
- Develop and maintain strong relationships/partnerships with clients through the delivery of exceptional, value-added service and consultation.
- Manage assigned client “book of business”.
- Foster and maintain positive working relationships with insurers.
- Support Managing Director’s initiatives.
- Invest efforts in training/education that support the drive to become a trusted advisor to clients.
- Mentor, guide and assist in the development of junior staff, as needed.
- Oversee activities of Risk Analyst(s) assigned to client team.
- Technically manage FPR insurance coverages for low to high complexity accounts (determined by size of account and/or nature of business).
- Tactically manage key processes and internal activities to facilitate the execution of the Annual Service Plan with the Hauser team, insurance carriers, and clients.
- Participate and promote pre and post placement client servicing, including Stewardship Reports, Insurance Renewal Specifications & Quarterly Reviews.
- Assist clients in defining their objectives and constantly evaluate whether existing programs are accomplishing intended objectives.
- Verify whether the programs comply with contractual requirements.
- Analyze the strengths and weaknesses of existing insurance programs considering program design and structure, coverages, limits, and pricing competitiveness.
- Negotiate with carriers to develop cost-effective options for clients.
- Advise clients regarding alternative programs as well as additional coverages available in the marketplace.
- Assist in selecting the carrier that best meets the financial and service requirements of our clients.
- Prepare proposals and lead discussions with client key leaders and their professional advisors.
- Review costs, policies, contracts, riders and certificates, employee handbooks, and safety manuals to assist clients when considering policy/coverage changes.
- Demonstrate effective working knowledge of carrier underwriting practices & processes.
- Have complete knowledge of the marketplace and assist in identifying and building relationships with those markets that will help facilitate successful placement of accounts.
- Provide mentoring / training/ support to Analysts to further educate and develop technical skills and insurance competency.
- In concert with the M&A Transaction Advisory team, provide due diligence for Client’s add-on acquisitions.
KEY COMPETENCIES:
- Leadership: Thinks as a long-term owner and championing ideas in the face of challenge. Provides direction, motivation, mentoring and counsel for Consultants and Risk Analysts.
- Trust Builder: Establishment of strong relationships with clients through listening and providing on-going value-added service. Understand client objectives and partner with them on the achievement of those objectives. Follow through on commitments.
- Relationship Builder: Demonstrates interpersonal initiative and builds rapport; relates well to people; works hard to preserve relationships.
- Manages Oneself: Realistically appraises own performance and focuses on constant, measurable improvement; pursues continuous learning and self-development.
- Implementation/Execution Facilitator: Plan ahead and organize and manage multiple priorities and/or projects by using appropriate methodologies and tools.
- Strategic Thinker: Introduce new ideas and processes which improve the client’s ability to reach their objectives.
- Problem Solver: Problem solver in order to bring credible solutions to your clients.
Requirements:
EDUCATION and/or EXPERIENCE:
- 4+ years of experience in the Financial Lines Insurance industry (D&O, EPL Cyber etc).
- Exceptional Interpersonal and Communication Skills
- Customer Service Focus
- Planning/Organizing Skills
- Problem Solving Skills
- Comprehensive knowledge of Microsoft Word and Excel
- Bachelor’s Degree of Art or Science
- Ability to travel up to 35%
- Candidates residing in the Greater Cincinnati area will be required to work a hybrid schedule.