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Hampton Inn Boston Natick

60 jobs near Columbus, OH

Distinctive Hospitality Group

Front Desk Agent

Natick, MA · On-site

$17.75/hr

Hotel Front Desk Agent As a Hotel Front Desk Agent at Hampton Inn Boston-Natick, you will be the welcoming face of our hotel, providing exceptional service to our guests and ensuring a seamless and ...

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Hilton Worldwide Holdings

Guest Service Agent

Natick, MA · On-site

$17.75/hr

As a Hotel Front Desk Agent at Hampton Inn Boston-Natick, you will be the welcoming face of our hotel, providing exceptional service to our guests and ensuring a seamless and enjoyable stay. You will ...

New

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Guest Service Agent

Distinctive Hospitality Group

Natick, MA • On-site

$17.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Hotel Front Desk Agent

As a Hotel Front Desk Agent at Hampton Inn Boston-Natick, you will be the welcoming face of our hotel, providing exceptional service to our guests and ensuring a seamless and enjoyable stay. You will assist with check-ins and check-outs, respond to guest inquiries, and help maintain a clean and inviting lobby environment.

Responsibilities
  • Greet and welcome guests in a friendly and professional manner.
  • Assist with check-in and check-out procedures efficiently and accurately.
  • Respond promptly to guest requests and resolve any issues or concerns.
  • Handle phone calls, reservations, and provide information about the hotel and local area.
  • Maintain the cleanliness and orderliness of the front desk and lobby area.
  • Collaborate with other hotel departments to enhance guest satisfaction.
Requirements
  • High school diploma or equivalent preferred.
  • Minimum of 1 year hotel/resort experience preferred.
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation and a friendly, approachable demeanor.
  • Ability to handle multiple tasks efficiently and work well under pressure.
  • Basic computer skills and ability to learn hotel software systems.
  • Availability to work flexible hours, weekends, and holidays.
Benefits
  • Hourly wage of $17.75-$17.75 paid bi-weekly.
  • Opportunities for career growth within the hospitality industry.
  • Friendly work environment and supportive team culture.
  • Employee discounts on hotel stays and services.
  • Medical, Dental and Vision Insurance
  • Optional supplemental insurance
  • 401(K) retirement plan
  • Personal and Vacation time
  • Free parking
About the Company

Hampton Inn Boston-Natick is part of the trusted Hampton by Hilton brand, committed to providing a welcoming and comfortable experience for every guest. Located in Natick, MA, we strive to deliver quality accommodations and exceptional customer service, making us a preferred choice for travelers to the Boston area.

We are an Equal Opportunity Employer.

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