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Hallmark Aviation Services

Hallmark Aviation Services

60 jobs near Columbus, OH

Hallmark Aviation Services

$21.25/hr

... of mind Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at JFK (JFK International ...

Hallmark Aviation Services

$21.25/hr

... of mind Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at JFK (JFK International ...

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Airline Customer Service Manager IAH

Hallmark Aviation Services

Houston, TX • On-site

$45K - $50K/yr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 5 days ago

Hallmark Aviation Services rating

5.9

Company rating: 5.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

46th of 67 rated aviation services

Job description

How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry?

Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service..... peace of mind

Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at Houston International Airport (IAH). We cater to a distinctive clientele.

The Business Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

REQUIREMENTS AND SKILLS NEEDED:

• Proven LEADERSHIP abilities & ORGANIZATIONAL skills

• 5 Yrs Airline Experience preferred: Minimum 4 yrs Supervisor Experience preferred

• Excellent interpersonal, coaching and counseling skills

• Understand that staff development is a leader’s responsibility

• Self-driven focus on Customer and Client satisfaction

• Ability to excel under pressure of meeting extreme deadlines

• Able to communicate effectively, both verbally and in writing

• Experienced in planning a roster and monitoring work schedules

• Able to solve daily problems and make quick decisions within the operation

• Flexible and able to promote positive attitudes from subordinates

• Computer Software (Word & Excel), typing, and ticketing experience

• Able to work varied hours

• Provide hands-on supervision of the staff and delegate workload

• Provide direct customer relations support

• Ensure that account operates according to schedule and service level agreements

• Recruit, interview, and hire staff

• Oversee the long-term analysis of manpower needs, groom potential leaders

• Ensure cross training as well as provide new and refresher training for staff members

• Manage attendance records and ensure appropriate shift coverage

• Handle discipline and motivation issues

• Process promotion, demotion and termination paperwork

• Enforce safety, security, and grooming standards

• Administer performance reward programs

• Control the budget for labor costs and allocation

Equal Opportunity Employment

Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Job Location: IAH Airport, Texas, United States

Position Type: Full-Time

Salary: 45k to 50K

Language: English Required

Company Description

Leading above the wing ground handling company with over 36 years in the Business

What Hallmark Aviation Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Hallmark Aviation Services

Sourced by ZipRecruiter

Grow a profitable Customer Service company Airlines and Airports love to contract and where People love to work. Hallmark has several key principles of success that drive our Company Culture. These principles keep us focused so that we consistently deliver Peace of Mind to you. Hallmark Aviation Services recognized as the emerging leader in above the wing ground handling services takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to our Clients, their Customers, our 2500+ Employees, and our Community. Our experienced Management team with over 100 years of combined service is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. These Principles will guide us to even Greater Achievements in the coming years.

Industry

Transportation and warehousing

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Social media

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