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The Role:

Combining business and security expertise, the Solutions Architect role will demonstrate the value of Halcyon's cyber resilience solution to customers by advising, educating, and redefining the next generation of cybersecurity and recovery. This includes conducting ransomware readiness assessments and aligning customer expectations with the Halcyon cyber resilience solution. The role will align closely with our sales team and require close partnership with other internal teams to ensure customer satisfaction and meaningful product development. The Solutions Architect will actively contribute to quarterly and annual quota objectives by facilitating discussions, coordinating technical demonstrations, and representing Halcyon as the market-leading solution. Our ideal candidate will have practical experience in account and channel management, engineering, and product implementation, and can offer relevant and actionable recommendations that differentiate Halcyon in the market.

Territory:

This region covers Eastern Canada. Candidates must reside in one of these states and be located within approximately one hour of a major metropolitan area to support customer travel requirements (up to 40%), but we would prefer that this person live in Toronto.

Responsibilities:

• Work with multiple stakeholders across the executive branch (CxO), as well as other relevant stakeholders, to demonstrate the value of Halcyon's solution.

• Advise and educate customers and channel partners on the Halcyon platform and its capabilities.

• Assist account and channel management to drive revenue and move opportunities throughout the sales cycle.

• Interface and partner with customer success and threat intelligence liaisons to align customer expectations with Halcyon to ensure service delivery excellence and customer satisfaction.

• Interface and partner with product management and engineering to align customer requests for features and functionality.

• Attain quarterly and annual quota objectives, working in partnership with sales using Halcyon sales operating processes by adding value throughout the entire sales motion with such activities as:

  • Facilitating new discussions by leveraging peer and industry network contacts.

  • Telling the Halcyon story and detailing the value proposition.

  • Performing requirements analysis and qualification of opportunities.

  • Coordinating and managing demonstrations and POV efforts, including endpoint testing, virtual environment lab configuration, and responding to customer questions.

  • Seamlessly transitioning engagements for delivery to the customer success team.

  • Staying current on industry trends.

  • Maintaining advisory relationships with key stakeholders at customers by providing thought leadership, support, information, and guidance in conjunction with sales teams.

  • Supporting marketing to build Halcyon brand awareness through speaking at corporate-sponsored events, writing industry articles, and leveraging social media to properly represent Halcyon.

  • Actively pursuing personal development by maintaining and obtaining technical capabilities, soft skills, and security-specific knowledge through formal education, certification, and other avenues.

• Perform additional duties as directed or needed.

Skills and Qualifications:

• 5+ years of experience in a pre-sales role within the cybersecurity industry (e.g., Solutions Architect, Sales Engineer, Channel Engineer, or Technical Advisor).

• Proven success supporting strategic and enterprise customers, driving complex technical evaluations and achieving consistent technical wins.

• Deep knowledge of modern security architectures - endpoint protection, ransomware resilience, incident response, identity protection, and cloud security.

• Demonstrated success leading POCs, demos, and technical evaluations with enterprise customers.

• Exceptional presentation and communication skills, with the ability to influence both technical and executive stakeholders.

• Experience collaborating cross-functionally with sales, product, and engineering teams.

• Familiarity with APIs, scripting, and integrations for ecosystem interoperability.

• Must reside within one hour of a major metro area and be willing to travel up to 40% within assigned territory.

• Bachelor's or Master's degree in a relevant technical field, or equivalent experience.

Preferred Skills and Qualifications:

• Scripting experience in PowerShell, VBScript, Bash and/or Python.

• CISSP, CEH, GIAC GCFA, GCIH, or similar certifications.

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