Houstonian Campus

JOB SUMMARY 

The room attendant is responsible for the cleaning of a quota of guest rooms each shift, including both occupied and departed rooms. The room attendant ensures that guest rooms are prepared to the established standard, maintains housekeeping cart supplied and organized, and participates in extra projects such as general cleaning, training new employees, etc, in the hotel rooms. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa while upholding the highest levels of discretion and professionalism.

ESSENTIAL JOB FUNCTIONS

• Meet with designated Personal Trainer and/or Team Leader to be educated in performing Fitness Assessments using the Technogym App on the Ipads and setting up Resident members with a Technogym key.
• Maintain client paperwork, including past workouts and health information and uphold Houstonian Fitness Department Standards.
• Accurately record and bill client training sessions for payment purposes.
• Address any client issues with the Houstonian Fitness Director as needed.
• Communicate openly and regularly with assigned Team Leaders and Houstonian Fitness Director to discuss any issues, problems, concerns, etc. 
• Attend all mandatory meetings and trainings. 
• Maintain and keep all required certifications current through continuing education.
• Take pride in each client, assisting him or her in every way possible.
• Communicate with clients and members professionally and respond to phone calls, voice mails and emails in a timely fashion that demonstrates responsiveness and attentiveness. 
• Be punctual to all appointments; in case of emergency communicate with Fitness Staff and clients at your return time.
• Enter in your availability into CSI scheduler so that the Fitness Manager can assign new clients, assessments, and Technogym set-ups.
• Maintain a safe, neat workout environment.  This includes re-racking weights, straightening and re-aligning equipment, re-wrapping cords, hanging handles and ropes, re-racking balls and other fitness equipment, etc.
• Demonstrate the proper technique of how to use the cardiovascular and weight machines for members.
• Keep supervisors informed of any repairs that need to be done to the facility or on any of our equipment.
• Write up equipment that needs repair or service and inform the engineering staff of any structural repairs.
• Other duties or tasks as assigned by your supervisors that are related to the Fitness Department or The Houstonian Campus.

KNOWLEDGE AND SKILLS

• Must have a four-year degree.
• Must have at least 1 year personal training experience.
• Continuous improvement.  Continuously thinking of new ideas and new programs.  New program ideas can be proposed to the Fitness Director.  
• Ensuring consistency of service in all areas of the Fitness Department.
• Maintaining working knowledge of basic concepts, trends and current research on nutrition and exercise.
• Finding new innovative ways to increase revenue without losing the high level of continuous customer service.
• Maintaining current certifications and attending ongoing continuing education courses, lectures, tradeshows, and conventions. 
• Hours required: Scheduled days and hours vary based on departmental needs. Must be able to work evening or weekends occasionally

LICENSES AND/OR CERTIFICATIONS 

• ACE, ACSM, NASM, or NSCA Certification for Personal Training
• C.P.R and First Aid certified

PHYSICAL JOB REQUIREMENTS

Must be able to meet the following minimum physical requirements for at least an eight-hour shift:

• Physical Stamina: Must be able to bend, push, pull and lift 30 pounds on a regular basis. Must be able to stand for long periods at a time.
• Hearing / Speech: Must be able to effectively engage in one-on-one communication with guests, members, and customers and use a 2-way radio to communicate clearly and accurately with co-workers.
• Vision: Must be able to accurately read instructions, reports, and log sheets. 
• Literacy: Must be able to analyze and process written information from a variety of sources and effectively communicate content of reports.
• Chemicals/Agents: Must be able to work safely with chemicals according to SDS sheets and all applicable laws, codes and regulatory requirements.