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Firm Overview

H.I.G. Capital is a leading global private equity investment firm with $75 billion of assets under management, focused on the mid‑cap segment of the market. The H.I.G. family of funds includes private equity, growth equity, real estate, direct lending, special‑situation credit, and growth‑stage healthcare. The firm provides capital to businesses with attractive growth potential and partners with committed management teams and entrepreneurs to grow value. H.I.G. has over 500 investment professionals with experience in operating, consulting, technology, and financial management.

Role Overview

H.I.G. Capital is seeking a Manager for its Business Operations & Strategy Team. The role will lead the evolution of operational processes across front and back‑office business lines, working closely with senior leadership to improve efficiency, reduce costs, and manage risk through re‑engineering, automation, and new system implementations.

Responsibilities

• Work with key stakeholders within the H.I.G. Operations team to design and reengineer critical workflow processes to improve efficiencies of H.I.G. teams.
• Prepare documentation of process procedures and liaise between the H.I.G. business users (internal and external).
• Analyze current state issues and prepare future state recommendations.
• Prepare and maintain training material for workflow processes.
• Assist with change management – communication and ongoing training.
• Assist with vendor selection processes including RFI, RFP, demo scripts, scoring and final analysis.
• Assist in the implementation of new systems across internal back‑office teams (e.g., Accounting, Investor Services, Tax, Treasury, Co‑Invest, Realty) and front‑office teams (Deal, Capital Raising, Legal/Compliance).
• Support the development of project plans and project accountability to execute initiatives across internal and external teams.
• Prepare and assist in presenting Steering Committee status reports to stakeholders.
• Identify problematic processes that are candidates for automation or redesign and collaborate with the business to agree on an ideal solution.
• Liaise with finance, operations, and technology teams to engineer and implement end‑to‑end automation solutions, including data pipelines, reporting workflows, and AI‑driven process orchestration.
• Develop and configure AI‑powered tools, custom prompts, and Claude Skills tailored to specific Finance and Operations workflows.
• Define detailed requirements for processes, reports, and custom solutions across a variety of technology tools.
• Test recommendations and configured processes to ensure they meet business requirements prior to presenting to end users.
• Efficiently manage projects and timelines.

Qualifications & Requirements

• Bachelor’s degree in Business, Accounting, Finance, Information Systems, or Computer Science.
• Minimum five years of experience as a strategic business consultant; preferred: top‑tier strategic consulting firm, investment banking, fund administration, or top‑tier public accounting firm.
• Must have experience in private equity fund structures and operational processes.
• Demonstrate a high degree of critical and strategic thinking.
• Professional with the ability to present to senior‑level management.
• Ability to work through complex issues and challenges and present business stakeholders with clear options for remediation.
• Deep working knowledge of GenAI platforms and APIs (e.g., Anthropic Claude, OpenAI, Gemini) with demonstrated ability to build production applications on top of them.
• Proficiency in process mapping methodologies and tools; experience translating business workflows into technical specifications and automated solutions.
• Ability to learn quickly and take initiative to learn independently.
• Ability to work within a team as well as perform tasks independently.
• Excellent project management skills with the ability to manage competing and multiple priorities.
• Strong verbal and written communication skills.
• Ability to work in a fast‑paced environment.
• Must be an experienced user of MS Office (Word, Excel, Outlook, Visio, Project, PowerPoint).

Salary range: $165,000 - $200,000 per year.