Harrison Green

About the Company:

At Harrison Green, we create landscapes that enrich daily life, foster connection, and bring enduring beauty to the places people call home. Our work spans city rooftops, townhouses, country estates, hospitality environments, and boutique commercial projects, each approached with the same commitment to thoughtful design, meticulous execution, and long-term stewardship. Operating out of our custom-retrofitted, light-filled commercial studio in Brooklyn, we have built a growing enterprise that has spent over a decade transforming the city's skyline. By blending cutting-edge urban agricultural engineering with white-glove service, Harrison Green is setting the industry standard for modern landscape innovation. To bring this vision to life from concept to completion, our practice operates across three dedicated departments that collaborate closely to bring life to outdoor spaces:

• Design: Collaborating with homeowners, developers and architects to create bespoke, site-specific spatial concepts and high-end hardscapes.
• Installation: Navigating complex urban regulations and logistics to execute precision builds crafted to last.
• Maintenance: Delivering elite, long-term stewardship through our signature One Garden, One Gardener principle, transforming properties into sustainable, thriving environments.

As we continue to grow, we are seeking an exceptional Director of Maintenance to lead our Maintenance Department and help shape the future of the firm. Reporting directly to the Chief Operating Officer, the Director of Maintenance is an exceptional operations leader, a client relationship champion, knowledgeable about horticulture, and masterful at optimizing portfolios, field routes, and specialized gardening teams. This individual will inspire and mentor a talented team of Coordinators and Gardeners, establish clear standards and processes, oversee project execution, and ensure every project reflects the level of creativity, rigor, and refinement for which Harrison Green is known.

Key Responsibilities:

• Client Relationship Management: Serve as the executive relationship owner for our Maintenance client base. Ensure that maintenance of our gardens is flawlessly executed, delivering proactive communication, seasonal care reports, and unmatched responsiveness to clients and property managers.
• Portfolio Operations: Partner closely with the Installation Department during project closeouts to execute flawless site handoffs, instantly enrolling newly installed landscapes into our ongoing care frameworks. Strategically design and optimize the routes and schedules of the maintenance portfolio. Develop and refine workflows, standards, templates, and quality-control procedures. Monitor project schedules and servicing milestones to ensure projects remain on track.
• Team Leadership & Development: Direct, mentor, and inspire our gardening staff and maintenance coordinators. Foster a culture of accountability, collaboration, creativity, and professional growth. Establish clear performance standards, and development pathways for team members. Conduct regular coaching, feedback, and performance reviews.
• Business Development and Departmental Profitability: Oversee staffing and resource planning across the department. Ensure projects align with budgets, schedules, and client expectations. Lead Annual Contract Renewals and New Business Development for the Maintenance Department.

Who You Are: At Harrison Green, we believe exceptional leaders can come from a variety of backgrounds. While many candidates may come from landscape architecture, architecture, or interior design, we welcome individuals whose experience demonstrates the creative, commercial, and leadership capabilities required to excel in this role.

What You Bring:

• Operations Expertise: A proven background managing high-touch recurring service operations (e.g., Estate Management, Luxury Property Management, High-End Residential Services, Premium Hospitality Operations, or Fine Landscape Maintenance).
• Commercial Acumen: You have experience managing project schedules, budgets, and profitability targets while maintaining exceptional standards of quality and client service.
• Client Mastery: You are an accomplished relationship builder and communicator with extensive experience cultivating client trust and navigating complex servicing demands.
• Team Development: You have a demonstrated track record of leading, mentoring, and inspiring teams. You establish accountability, foster collaboration, and help designers grow professionally while delivering work on schedule and at the highest standard.

Preferred Qualifications: Experience working on Operations within New York City or comparable metropolitan markets, with a strong understanding of the client-service demands unique to urban environments. A degree in Landscape Architecture, Architecture, Interior Design, or a related field and / or a solid understanding of gardening principles, plant identification, urban microclimates, irrigation troubleshooting, and/or soil nutrition.

What We Offer:

• Total Earning Potential: Up to $200,000+ through performance bonus structure
• Benefits: Healthcare / Dental / Vision + 401K plan
• Time Off / Leave: Paid Time Off (PTO), Paid Sick Leave, and Paid Family Leave (PFL) integration

Harrison Green is committed to diversity and inclusivity in the workplace.