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Operations Coordinator

Heart to Heart ABA — East Orange, NJ (On-site)

Pay: $50,000-$60,000

About the Role

We're looking for an Operations Coordinator to join our East Orange team. This person will handle daily logistics, coordinate front-desk and intake flow, and support scheduling and staffing needs to keep our office and clinic running efficiently.

Key Responsibilities

• Manage daily operations: opening/closing procedures, facility upkeep, supply inventory, and vendor coordination
• Serve as the primary point of contact for facility needs
• Prepare and organize intake paperwork ahead of client arrivals
• Coordinate front-desk and arrival/pickup flow to keep appointments running smoothly
• Support staffing coordination and scheduling to maintain consistent client coverage
• Maintain an organized and welcoming workspace
• Identify opportunities to improve workflows and implement process improvements
• Maintain compliance-related postings, safety checks, and regulatory readiness
• Serve as a key communication point for staff on day-to-day operational needs
• Manage follow-through on administrative tasks with vendors, purchasing, and finance
• Take initiative on tasks that support overall office efficiency
• Prior experience in office management, administrative, operations, or healthcare/clinical support preferred
• Quick learner who can pick up industry-specific processes and terminology
• Highly organized, proactive, and self-directed
• Even-keeled and dependable in a fast-paced environment
• Strong interpersonal skills — able to work well with a team, clients, and the public
• Solution-oriented, with a genuine interest in building and improving processes
• Comfortable proposing and implementing new systems
• Brings energy and initiative to the role — someone who jumps in and gets things moving
• Anticipates potential issues and addresses them before they become problems
• High school diploma required; Associate's or Bachelor's degree preferred
• 1–3+ years in operations, office management, or administrative support
• Familiarity with Central Reach a plus
• Reliable, on-site presence in East Orange, NJ

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