Houston, TX · On-site
$22.25 - $29.75/hr
Job Title: Desktop Support Analyst Contract Type: Permanent Time Type: Full time Desktop Support Analyst The IT Desktop Support Analyst is a member of the IT Helpdesk team. The primary role is the ...
Houston, TX · On-site
$22.25 - $29.75/hr
Job Title: Desktop Support Analyst Contract Type: Permanent Time Type: Full time Desktop Support Analyst The IT Desktop Support Analyst is a member of the IT Helpdesk team. The primary role is the ...
Houston, TX · On-site
$85K - $113K/yr
Job Title: Team Lead - Trading Contracts - Oil & Related Products Contract Type: Permanent Time Type: Full time The Team Lead - Trading Contracts is responsible for the day-to-day management and ...
Houston, TX · On-site
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Job Title: Team Lead - Trading Contracts - Oil & Related Products Contract Type: Permanent Time Type: Full time The Team Lead - Trading Contracts is responsible for the day-to-day management and ...
Houston, TX · On-site
Job Title: Power Analyst Contract Type: Permanent Time Type: Full time ROLE OVERVIEW The Power Analyst provides fundamental research and market intelligence directly supporting the East Power Desk.
Houston, TX · On-site
Job Title: Power Analyst Contract Type: Permanent Time Type: Full time ROLE OVERVIEW The Power Analyst provides fundamental research and market intelligence directly supporting the East Power Desk.
Houston, TX · On-site
Job Title: Natural Gas Scheduler Contract Type: Permanent Time Type: Full time As a Natural Gas Scheduler, you will support the US physical gas trading and marketing business by executing daily ...
Houston, TX · On-site
Job Title: Natural Gas Scheduler Contract Type: Permanent Time Type: Full time As a Natural Gas Scheduler, you will support the US physical gas trading and marketing business by executing daily ...
Job Title: Senior Market Risk Analyst - Power & Gas Contract Type: Permanent Time Type: Full time Position: Senior Risk Analyst - Gas & Power Position Purpose & Summary: The Senior Risk Analyst - Gas ...
Job Title: Senior Market Risk Analyst - Power & Gas Contract Type: Permanent Time Type: Full time Position: Senior Risk Analyst - Gas & Power Position Purpose & Summary: The Senior Risk Analyst - Gas ...
Houston, TX · On-site
$65K - $79K/yr
Job Title: Senior Contracts Analyst Contract Type: Time Type: Full time The Senior Contracts Analyst is responsible for leading the drafting, negotiation, execution, and oversight of highly complex ...
Houston, TX · On-site
$65K - $79K/yr
Job Title: Senior Contracts Analyst Contract Type: Time Type: Full time The Senior Contracts Analyst is responsible for leading the drafting, negotiation, execution, and oversight of highly complex ...
Houston, TX · On-site
Job Title: Power Analyst Contract Type: Permanent Time Type: Full time ROLE OVERVIEW The Power Analyst provides fundamental research and market intelligence directly supporting the East Power Desk.
Houston, TX · On-site
Job Title: Power Analyst Contract Type: Permanent Time Type: Full time ROLE OVERVIEW The Power Analyst provides fundamental research and market intelligence directly supporting the East Power Desk.
Houston, TX · On-site
Job Title: Natural Gas Scheduler Contract Type: Permanent Time Type: Full time As a Natural Gas Scheduler, you will support the US physical gas trading and marketing business by executing daily ...
Houston, TX · On-site
Job Title: Natural Gas Scheduler Contract Type: Permanent Time Type: Full time As a Natural Gas Scheduler, you will support the US physical gas trading and marketing business by executing daily ...
Houston, TX · On-site
$91K - $119K/yr
Job Title: Senior Security Analyst Contract Type: Time Type: The Senior Security Analyst is a key cybersecurity leader supporting the Group's trading and global assets. The role ensures operational ...
Houston, TX · On-site
$91K - $119K/yr
Job Title: Senior Security Analyst Contract Type: Time Type: The Senior Security Analyst is a key cybersecurity leader supporting the Group's trading and global assets. The role ensures operational ...
Houston, TX · Remote
$94K - $111K/yr
Job Title: IT Project Manager Officer Contract Type: Permanent Time Type: Full time The Project Officer supports the execution of strategic IT projects, ensuring they meet business objectives ...
Houston, TX · Remote
$94K - $111K/yr
Job Title: IT Project Manager Officer Contract Type: Permanent Time Type: Full time The Project Officer supports the execution of strategic IT projects, ensuring they meet business objectives ...
Houston, TX · On-site
$85K - $113K/yr
Job Title: Team Lead - Trading Contracts - Oil & Related Products Contract Type: Permanent Time Type: Full time The Team Lead - Trading Contracts is responsible for the day-to-day management and ...
Houston, TX · On-site
$85K - $113K/yr
Job Title: Team Lead - Trading Contracts - Oil & Related Products Contract Type: Permanent Time Type: Full time The Team Lead - Trading Contracts is responsible for the day-to-day management and ...
Houston, TX · On-site
$91K - $119K/yr
Job Title: Senior Security Analyst Contract Type: Time Type: The Senior Security Analyst is a key cybersecurity leader supporting the Group's trading and global assets. The role ensures operational ...
Houston, TX · On-site
$91K - $119K/yr
Job Title: Senior Security Analyst Contract Type: Time Type: The Senior Security Analyst is a key cybersecurity leader supporting the Group's trading and global assets. The role ensures operational ...
Job Title: Senior Market Risk Analyst - Power & Gas Contract Type: Permanent Time Type: Full time Position: Senior Risk Analyst - Gas & Power Position Purpose & Summary: The Senior Risk Analyst - Gas ...
Job Title: Senior Market Risk Analyst - Power & Gas Contract Type: Permanent Time Type: Full time Position: Senior Risk Analyst - Gas & Power Position Purpose & Summary: The Senior Risk Analyst - Gas ...
$22.25 - $29.75/hr
Full-time
Posted 22 days ago
Job Title:
Desktop Support AnalystContract Type:
PermanentTime Type:
Full timeJob Description:
Desktop Support Analyst
Job Description
The IT Desktop Support Analyst is a member of the IT Helpdesk team.
The primary role is the provision of efficient 1st level user Desktop support for the users located in any offices of the Group.
This entry-level position supports the provisioning, installation, and maintenance of systems hardware and software under the guidance of senior team members. The role focuses on assisting with day-to-day infrastructure operations, learning technical processes, and contributing to a stable and secure IT environment.
Main Responsibilities
Provisioning, installation/configuration, operation, and maintenance of systems hardware (desktops, laptops, printers, mobile phones) and desktop software, and related infrastructure
Support on-site users face-to-face and off-site users using remote tools
Liaise with 2nd and 3rd level support to ensure a smooth hand-over of daily incident reports and escalations
Participate in projects to enhance or upgrade the infrastructure and introduce new solutions
Education
Bachelor's Degree in Information Technology, Computer Science, or a related field (preferred but not always required)
IT Certifications such as A+, NET+, or Microsoft 365 Fundamentals preferred
Experience
Solid hands-on experience (minimum of 1 year) on Microsoft Windows and standard desktop software
Good knowledge of desktop and laptop hardware and related equipment
Good knowledge of the operations and configuration of smartphones (iOS)
Knowledge of VPN, networking, network management systems and spam-filtering tools
Skills
Positive and helpful attitude with good communication skills, able to communicate technical solutions to non-technical users
Team player with ability to exercise flexibility, demonstrate initiative to ensure the business support needs are met in a proactive manner with minimum supervision
Fluent in English (spoken and written), other languages would be a distinct advantage
If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.