Groundfloor Finance

As a Draws Administrator at Groundfloor Finance, you'll play a key role in supporting the lifecycle of residential real estate renovation and construction loans. You'll manage borrower draw requests, ensure documentation and inspections are accurate and complete, and collaborate cross-functionally to ensure funds are released timely and in compliance with our lending standards. This role is perfect for someone who thrives in structured processes, enjoys working with real estate project data, and is motivated by keeping things moving on schedule.

Groundfloor is a remote-friendly, hyper-growth, wealthtech company based out of Atlanta. We value vulnerable high-quality/low-ego collaboration. If that sounds good to you, join us!
This Job Might Be For You If:

• You love working behind the scenes to make things run smoothly and efficiently.
• You're detail-obsessed and spot inconsistencies from a mile away.
• You enjoy collaborating with others - whether that's borrowers, inspectors, or your own team.
• You like building and refining systems to make them better.
• You're curious about real estate finance or construction and want to learn more.
  

A Day In The LIfe:

• Reviewing borrowers draw submissions for accuracy, completeness, and alignment with the approved project scope.
• Coordinating third-party inspections to verify construction progress.
• Verifying that conditions for disbursement are met, including lien waivers and invoices.
• Logging and tracking all draw activity in our internal systems.
• Communicating with borrowers on status updates, missing documents, and timelines via phone call and email.
• Working closely with Loan Servicing, Construction, and Finance teams to facilitate timely funding.
• Generating reports on draw timelines, bottlenecks, and trends.
• Ensuring that all documentation meets compliance standards and is audit-ready.
• Identifying opportunities to improve workflow and increase efficiency.

Your Experience + A Few Nice To Haves

• 2+ years of experience in loan servicing, construction finance, real estate administration, or a similar role.
• 2+ years of experience in a customer service focused role. Candidate should be comfortable making outbound calls and taking inbound calls through a web based CTI (e.g. Aircall, Dialpad, etc).
• A general understanding of the construction draw process or residential renovation financing.
• Excellent organizational and time management skills.
• Strong written and verbal communication abilities.
• Experience working with CRM or loan servicing platforms (e.g., Salesforce or Hubspot)
• Familiarity with lien waivers, inspection coordination, and budgeting tools.
• Experience at a fintech company or in real estate lending.
• Comfort juggling many open threads without losing track.