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Grigg's ACE Hardware in Pasco is looking for an Assistant Manager to join our team in our Softlines Department. This key role leads and trains staff to provide exceptional customer service associated with the ACE Helpful brand.

You will work hand in hand with the Store Managerto ensure the departments operate efficiently to meet and exceed customer service and profit margins.The right person is a problem solver and takes initiative. Along with the rest of the Management team, you are responsible for daily store operations, in-store merchandising, and administrative functions within the department and store.

Duties include, but are not limited to:

• Meet and exceed sales goals, maximize profit, and minimize costs.
• Collaborating with Management and Supervisors on setting and achieving team-specific goals.
• Ensure inventory and promotions are accurate and merchandised to the company's standards.
• Communicate clearly with associates about the goals and tasks for the day.
• Assist with recruitment, training, and development.
• Ensure all customers are receiving customer service consistent with our Ace Helpful standard.
• Handle opening and closing procedures of the department and store.
• Create department schedules within the labor budget based on business needs.
• Coach, guide, and train associates on front-end and back-end procedures.
• Ensure company and store policies are upheld.
• Support inventory control and enforcement of loss prevention policies.
• Maintain department appearance and presentation.
• Communicate with coworkers and delegate as needed.
• Provide support for other departments.
• Report any inventory or pricing discrepancies or issues to management.
• Engage with customers, asking questions to determine their needs.
• Help customers with special orders, enter customer information for follow-up, and follow through on sales.