8 Greener Solutions Jobs Hiring Near You

Are you a strong leader who thrives in a fast-paced environment and knows how to turn calls into revenue?

Greener Solutions is looking for a Call Center & Dispatch Supervisor to lead our front-line team, maximize booking rates, and keep our technicians’ schedules full and efficient. This is a high-impact role where your leadership directly drives company growth and customer satisfaction.

What You’ll Do

• Lead, train, and coach customer service reps (CSRs) and dispatchers
• Manage call center operations and assist with dispatch scheduling
• Turn incoming calls into booked appointments and revenue
• Manage call volumes for outbound calling to attain new bookings
• Monitor call quality, booking rates, and team performance
• Handle escalated customer concerns with professionalism
• Assist with outbound calls to fill the schedule when needed
• Track KPIs like call volume, booking rate, and response times
• Improve systems, scripts, and workflows for better performance
• Report weekly results and performance insights to leadership

What We’re Looking For

• Experience call centers, managing call centers, or similar role
• Strong leadership and team development skills
• Ability to multitask in a fast-paced, high-volume environment
• Performance-driven mindset (metrics, goals, accountability)
• Excellent communication and problem-solving skills
• Preferred but not required experience in home services (HVAC, plumbing, electrical) is a plus

What You’ll Get

• Competitive base pay + spiff opportunities
• Growth and advancement opportunities
• A team that values performance, accountability, and winning
• The ability to directly impact company success

Why This Role Matters

You are the engine behind our daily operations—ensuring calls are answered, jobs are booked, and your team stays productive. Your leadership will directly impact revenue, customer experience, and team success.