Greater Health Now

Position Summary:

The Contract Specialist supports the full lifecycle of contracts at Greater Health Now (GHN), ensuring agreements are effectively developed, executed, tracked, and maintained in alignment with organizational priorities and regulatory requirements.

This role works cross-functionally with leadership, finance, operations, and program teams to coordinate contract processes, maintain compliance, and support successful partner and vendor relationships. The Contract Manager plays a key role in strengthening internal systems and ensuring contracts align with GHN’s mission to improve community health and advance health equity.

Reporting Structure:

Reports to: Sr. Director of People, Systems, and Culture

Dotted-line reports to:  N/A 

Direct reports: None

Exemption Status: Non-exempt

Job Level: Individual Contributor

Essential Job Functions 

Contract Development & Coordination

• Draft, review, and coordinate a variety of agreements including MOUs, BAAs, MSAs, SOWs, and vendor contracts.
• Partner with internal stakeholders to ensure contracts align with program goals, funding requirements, and GHN priorities.
• Support leadership in contract negotiation preparation and documentation.
• Coordinate review and approval workflows across leadership, legal, and finance.

Contract Lifecycle Management

• Manage contracts from initiation through execution, monitoring, and closeout.
• Maintain a centralized contract repository ensuring accurate documentation and accessibility.
• Track key milestones, deliverables, and renewal timelines and proactively communicate with stakeholders.
• Manage amendments, extensions, and modifications in alignment with internal processes.

Compliance & Risk Support

• Monitor contracts for adherence to requirements, deliverables, and timelines.
• Identify potential risks or compliance concerns and escalate appropriately.
• Support inclusion of appropriate legal and compliance provisions in partnership with leadership and legal counsel.
• Assist with audits and documentation reviews as needed.

Cross-Functional Collaboration

• Serve as a point of contact for contract-related coordination across GHN teams.
• Work closely with Finance to align contract terms with budgets and payment structures.
• Partner with Operations, Performance Improvement, and program teams to support onboarding and partner success.
• Provide guidance to staff on contract processes, tools, and expectations.

Systems, Reporting & Process Improvement

• Maintain and utilize contract management systems and tracking tools.
• Develop reports on contract status, renewals, and key metrics for leadership.
• Identify opportunities to improve contract workflows and increase efficiency.
• Support development and maintenance of templates, standard language, and internal tools.

Demonstration of Team Values

TRUST – Firm belief in the reliability, truth, ability or strength of someone or something.  Connection to Integrity, Transparency.

COLLABORATION – Work jointly in a safe, friendly, and fun atmosphere.  Connections to Communication, Teamwork, Relationships.

INNOVATION – Take risks and create new solutions.  Connection to Continuous Improvement, Agility.

QUALITY – Provide excellence in services, processes and outcomes.  Connection to Continuous Improvement, Initiative.

ACCOUNTABILITY – Willingness to accept responsibility for actions.  Connection to Commitment, Attitude, Respect.

LEADERSHIP – Proving motivation to act towards achieving a common goal.  Connection to Initiative, Servant Leadership.

Qualifications and Requirements

Education:

• Bachelor’s degree in Business Administration, Public Health, Healthcare Administration, or related field (or equivalent experience).

Experience:

• 5+ years of experience in contract management, program operations, or related field.
• Experience coordinating contracts across multiple stakeholders.
• Strong organizational skills with attention to detail and ability to manage competing priorities.
• Effective communication skills and ability to work across multidisciplinary teams.

Preferred:

• Experience in healthcare, public health, nonprofit, or government-funded programs.
• Familiarity with contract lifecycle management systems.
• Understanding of compliance, funding requirements, or regulatory environments.

Knowledge, Skills and Abilities:

• Ability to work both independently and collaboratively in a fast-paced environment
• Strong problem-solving and critical thinking skills
• Ability to manage sensitive information with professionalism and discretion
• Commitment to health equity, community impact, and GHN’s mission

Work environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential physical demands include frequent walking, standing, sitting for extended periods of time, writing/typing to fill out the required paperwork, speech, hearing, and vision is required for communication with co-workers, patients, and outside agencies. Work is predominantly inside and generally providing protection from weather conditions, but not necessarily from temperature changes.

Disclaimer

This job description is intended to provide an overview of the requirements of the position. As such, it is not necessarily all inclusive, and the job may require other essential and/or non-essential functions, tasks, duties, or responsibilities not listed herein. Management reserves the sole right to add, modify, or exclude any essential or non-essential requirement at any time with or without notice. Nothing in this job description, nor by the completion of any requirement of the job by the employee, is intended to create a contract of employment of any type. Employment is "at-will" and may be terminated at any time by the employee or employer with or without cause or notice. 

Final employment offers are contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by Greater Health Now that the information derived from the Background Verification does not disqualify the individual.  In addition, a Motor Vehicle Record (MVR) Check may be required.

* This position is eligible for a complete benefits package including medical, dental, vision, retirement, life insurance, and a generous paid holiday and PTO program.