SummaryThis position is located in the Government Accountability Office. As a Management and Program Analyst you will be responsible for the passport and visa process, administering the agency's travel system and travel policies; and assessing and reporting on the effectiveness of GAO's internal controls.
Learn more about this agencyDutiesHelp
As a Management and Program Analyst (Passport and Visa),PT - 0343 - 2 your typical work assignments may include the following:
- Manage passport and visa programs for all GAO staff, inclusive of related policies, regulations and procedures.
- Gather and analyze a variety of data in order to develop solutions to complex issues and determine the potential impact on GAO's travel program, operations and activities.
- Utilize various automated systems and associated modules and tools such as E2 Solutions, Virtual Travel Lab and the Travel Help Desk to develop reports and conduct analysis of GAO's travel system.
- Assessment, analyze, and study may deal with issues and problems associated with system usage, error categories and ratios, help lab statistics and identifying trends.
- Provide briefings and training sessions to GAO travelers on passports, visa travel policy and systems. As required, serves as a backup to the agency's
- Provide monitoring and analyses GAO's Travel Charge Card Program.
- Communicate clearly and effectively both orally and in writing with US State Department officials, foreign embassy officials on GAO staff's foreign travel.
RequirementsHelp
Conditions of employmentYou must meet all qualification requirements before the announcement closes.
QualificationsYou may qualify at the BAND II level, if you fulfill the following qualification requirement:
Applicants must have at least one year (52 weeks) of specialized experience at the next lower band level, equivalent to the Band I level or GS-11 level in the federal service, which has equipped the applicant with the skills and knowledge to successfully perform the duties of the position.
Specialized experience is defined as comprehensive knowledge and application of Federal Travel Regulations (FTR), travel legislation, official passport and visa requirements and processing procedures, Internal Revenue Service (IRS) regulations, applicable public laws, and agency policy guidance, including the ability to analyze, interpret, and operationalize regulatory directives. Qualifying experience further includes demonstrated expertise in the configuration, system functionality, and operational administration of the agency travel management system, E2 Solutions.
EducationThere is no education requirement for this position.
Additional informationUpdate your resume so it meets new resume requirements: Starting on September 27, 2025, federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying to a job.
What is required in the resume?Resumes submitted for federal jobs are required to have:
- Contact Information-your name and the best way to contact you.
- This is not a Non-Bargaining Unit postion.
- Relevant work experience-Job experience should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how your previous work experience relates to and helps you meet the required qualifications in the GAO job announcement to which you are applying.
For more information on the how to check the resume for the new 2-page requirement, please go to the Help Center or click the link : USAJOBS Help Center - Update your resume now so it meets new resume requirements
Travel and relocation expenses will not be paid for by the GAO.
REASONABLE ACCOMMODATION: GAO provides reasonable accommodations to applicants and employees with disabilities. To request accommodation, please email ReasonableAccommodations@gao.gov. The U.S. Government Accountability Office's policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity.
The U.S. Government Accountability Office's policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
BenefitsHelp
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.