Position Summary
The Lead Pharmacist will be responsible for overseeing day-to-day pharmacy workflow, ensuring regulatory compliance, supporting compounding quality standards, and serving as a key leadership resource for pharmacists, technicians, and operations staff. This role requires a hands-on pharmacist who thrives in a growing, entrepreneurial environment. The ideal candidate will be comfortable working directly in the operation while also helping build structure, accountability, and scalable processes.
Key Responsibilities
Pharmacy Operations Leadership
- Oversee daily pharmacy workflow to ensure prescriptions are reviewed, compounded, verified, labeled, and released accurately and efficiently.
- Serve as a pharmacist leader for operational decision-making, issue resolution, and prioritization.
- Support production planning, staffing alignment, and work balancing across pharmacy operations.
- Partner with operations, customer service, fulfillment, quality, and management teams to ensure timely patient order completion.
- Identify bottlenecks and implement process improvements to improve accuracy, turnaround time, compliance, and team productivity.
Clinical amp; Compounding Oversight
- Review prescriptions for accuracy, appropriateness, safety, interactions, allergies, dosing, and legal requirements.
- Provide oversight for compounded preparations in accordance with applicable standards and internal SOPs.
- Ensure proper documentation of prescription verification, compounding records, calculations, ingredient review, and final product checks.
- Support appropriate beyond-use dating, formulation review, and clinical decision-making.
- Assist with provider and patient questions related to compounded medications when needed.
Quality, Compliance amp; Regulatory Standards
- Ensure pharmacy practices comply with applicable state board of pharmacy regulations, USP lt;795 gt;, USP lt;797 gt;, USP lt;800 gt;, DEA requirements, HIPAA, FDA guidance, and company SOPs as applicable.
- Promote a culture of quality, safety, accountability, and right-first-time execution.
- Support internal audits, incident investigations, CAPAs, and continuous improvement initiatives.
- Ensure controlled substance handling, inventory controls, and documentation are maintained appropriately.
- Partner with Operations and Quality leadership to maintain inspection readiness and regulatory compliance.
Team Leadership amp; Development
- Provide coaching, training, and daily direction to pharmacists and support staff.
- Help establish clear expectations for performance, accuracy, documentation, and professionalism.
- Assist with onboarding, competency assessments, and ongoing training for pharmacist team.
- Serve as a positive leadership presence during periods of growth, change, and high-volume workflow.
- Escalate performance, compliance, or workflow concerns appropriately to pharmacy leadership.
Continuous Improvement
- Recommend improvements to systems, workflow, training, documentation, and quality controls.
- Support implementation of new technology, SOP updates, and operational best practices.
- Track and support improvement of key pharmacy metrics such as turnaround time, prescription accuracy, rework, quality events, and productivity.
- Help build scalable pharmacy processes that support continued business growth.
Required Qualifications
- Pharmacist license in good standing; must be eligible for licensure in applicable operating states.
- PharmD or Bachelor of Pharmacy degree from an accredited pharmacy program.
- Experience in retail, specialty, compounding, mail-order, or high-volume pharmacy operations.
- Strong understanding of prescription verification, patient safety, and medication quality standards.
- Demonstrated ability to guide others, solve problems, prioritize work in a fast-paced environment.
- Strong attention to detail, documentation discipline, and commitment to compliance.
- Excellent communication skills with pharmacists, technicians, and cross-functional teams.
Preferred Qualifications
- Prior experience in a compounding pharmacy environment.
- Knowledge of USP lt;795 gt;, USP lt;797 gt;, and USP lt;800 gt; standards.
- Experience leading pharmacy technicians or pharmacist teams.
- Experience with quality systems, CAPA, deviation investigations, audits, or inspection readiness.
- Familiarity with pharmacy management systems, workflow software, inventory systems, and fulfillment operations.
- Multi-state licensure or willingness to obtain additional state licenses.