Globalteam

Job Title: Senior Executive Assistant / Operations & AI Support Specialist
Job Modality: 100% Remote - EST (9:00 AM - 5:00 PM)
Employment Type: Full-Time
Industry: Franchise Operations / Executive Support / Administration
Salary: $1,500 to $2,000
About the Client:
Our client is a fast-growing franchise organization in the child development industry, focused on providing science-based programs that support children's physical, mental, and character growth. Operating through modern retail-style training centers, the organization is actively expanding across multiple locations and is committed to delivering high-quality experiences, operational excellence, and consistent franchise standards throughout its growth.
They are currently expanding their team and looking for a Senior Executive Assistant / Operations & AI Support Specialist who can support their goals in executive operations, financial coordination, reporting management, and system optimization.
About the Role:
We are looking for a highly organized, analytical, and tech-savvy professional to work directly with the CEO as a strategic administrative and operational partner.
This is not a basic virtual assistant role. In this position, you will support executive operations, manage AP/AR processes, oversee reporting scorecards, improve systems and workflows, and help optimize efficiency using AI tools and automation platforms. Experience in executive support, bookkeeping, operations, and AI productivity tools is highly valued.
Key Responsibilities:

• Manage and organize the CEO's inbox and communications
• Support daily executive and operational administrative tasks
• Handle AP/AR processes and payment tracking
• Manage franchisor payments and billing coordination
• Maintain reporting scorecards and operational dashboards
• Organize and improve internal systems and administrative workflows
• Track operational and financial information across multiple franchise locations
• Coordinate with vendors, franchise partners, and store leadership
• Utilize AI tools to improve workflows, reporting, and efficiency
• Prepare reports, spreadsheets, and executive summaries
• Support bookkeeping and accounting-related tasks as needed
• Assist with administrative marketing coordination when required

Required Skills and Experience:

• Strong executive and administrative support experience
• Experience managing Accounts Payable and Accounts Receivable
• Proficiency with QuickBooks and bookkeeping functions
• Experience with Bill.com, Bill Pay platforms, or similar systems
• Advanced Google Sheets and reporting/dashboard management skills
• Comfortable using AI productivity tools such as ChatGPT, Claude, and automation platforms
• Strong organizational and workflow management skills
• Experience supporting executives in fast-paced environments
• Strong communication skills in English and Spanish
• Ability to operate independently with minimal supervision
• High attention to detail and ability to manage confidential information
• Availability to work 9:00 AM - 5:00 PM EST

Bonus Points for:

• Experience supporting multi-location or franchise operations
• Marketing coordination experience
• Accounting or bookkeeping background
• Experience improving operational systems and processes

What We Offer:

• Competitive compensation based on experience
• Opportunity to work directly with executive leadership
• High-impact role with strong ownership and visibility
• Collaborative and fast-paced remote work environment
• Exposure to AI-driven operational systems and business optimization