GLOBAL SOLUTIONS GROUP

Job Title: Onsite IT Support Engineer / Systems & Network Administrator

Location: Mequon, WI 53092

Contract: Long term

Minimum Qualifications

• Bachelor''s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• 5+ years of experience supporting enterprise IT infrastructure.
• Experience supporting municipal or public-sector environments preferred.
• Strong troubleshooting and customer service skills.
• Ability to work independently and collaboratively.
• Valid driver''s license and ability to travel to City facilities as needed.

Technical Skills

• Fortinet FortiGate Firewalls
• Juniper Switching
• UniFi Wireless Networking
• Microsoft 365 Administration
• Windows Server
• Active Directory
• Microsoft Entra ID (Azure AD)
• VMware and Hyper-V (preferred)
• Endpoint Detection & Response (EDR)
• Antivirus Management
• Datto Backup Solutions
• DNS, DHCP, TCP/IP
• VPN Technologies
• Network Security
• Microsoft Windows 10/11
• Microsoft Office 365
• Help Desk & Ticketing Systems
• Remote Support Tools

Preferred Certifications

• CompTIA Network+
• CompTIA Security+
• Microsoft Certified: Azure Administrator Associate
• Microsoft 365 Certified: Administrator Expert
• Fortinet NSE/Fortinet Certified Professional (FCP)
• Juniper Networks Certified Associate (JNCIA)
• ITIL Foundation