Salary: $43,000.00 - $58,050.00 Annually
Location : Police Department, 5909 N Milwaukee River Parkway, Glendale, WI
Job Type: Full-Time
Job Number: 10031
Department: Police Field Services
Opening Date: 05/08/2026
Career Description
This position is full-time with assigned shift work hours ranging from:
7:30am - 4:00pm
3:30pm - 12:00am
11:30pm - 8:00am
The Current vacancy is for 3rd Shift (11:30pm - 8:00am)
Responsible for the monitoring of prisoners and for fundamental clerical and administrative functions which support police department operations. With limited supervision, the jailer/clerk is responsible for data entry, records system, TIME System operations, telephone operations, customer service, monetary transactions and communications.
Duties/Responsiblities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary.
Jailer Duties
- Monitor prisoners being held in the holding cells, to include continuous CCTV monitoring and periodic in-person checks.
- Recognize and respond to sick or injured prisoners and other emergencies that may occur in the holding cell area.
Clerical and Administrative Duties
- Answer administrative and internal phone lines.
- Transfer all calls requiring the dispatch of police personnel to the Dispatch Center.
- Provide the caller with requested information to satisfy the caller's needs or route calls or forward messages to appropriate department personnel.
- Condense to writing any request for information that cannot be handled in a timely matter that is not an emergency, including the name, address and phone number. Forward this information to the appropriate person or assigned supervisor.
- Monitor police radio frequencies and respond to requests for service by police personnel.
- Assist citizens that walk in, insuring that their needs are handled in an efficient and satisfactory manner.
- Maintain building security by limiting building access beyond the lobby to authorized personnel only.
- Receives stolen/lost and found property, completing the necessary forms.
- Enter and retrieve information from records management systems, file and maintain records and conduct cash register transactions.
- Wisconsin TIME System operations, to include monitoring, accessing and data entry/update/cancelation.
- Other duties that may be assigned from time to time, including assisting other Departmental staff when necessary.
- Regular full-time attendance at this position is required.
Other
Education and/or Experience
- High school diploma and valid Wisconsin Driver's License.
Language Skills
- Ability to effectively communicate verbally and in writing.
- Verbally respond to inquiries made by citizens, employees and officials.
Reasoning Ability
- Apply common-sense understanding to carry out instructions furnished in written, oral or diagrammatic form.
- Deal with problems involving several concrete variables in or from standardized situations.
- Apply rational judgment under stressful conditions.
Other Qualifications
- Thorough working knowledge of Microsoft Office software and their applications.
- Ability to effectively meet and deal with the public.
- Ability to maintain confidentiality or sensitive information.
- Have, or have the ability to obtain, a valid Wisconsin Drivers License.
- Ability to add, subtract, multiply and divide all units of measure.
- Perform the four operations with like common and decimal fractions.
- Perform arithmetic operations involving all American monetary units.
Additional Information
Equipment Used:
- Telephone, typewriter, calculator and other standard desktop equipment.
- Copy machine, fax machine, cash register, teletype, CCTV monitors, and radio equipment.
- Computer and related equipment. Software to include word processing, spreadsheets, databases and other miscellaneous applications.
The application process includes an in-person interview and background check.
The City is an Equal Opportunity Employer
Paid Time Off (PTO) - Regular full-time employees receive Vacation time and Sick Time. Vacation time increases with years of service in accordance to the vacation schedule and is allocated accordingly on a annual basis.
Holiday - 11 paid holidays and 1 paid floating holiday
Wisconsin Retirement
All employees who work more than 1,200 hours a year are automatically enrolled in Wisconsin Retirement. The employee is responsible for 50% of the contribution. In 2026, 7.20% of the employee's salary is the contribution rate. This is deducted from each paycheck.
Life Insurance
New employees, not previously in WRS, are eligible for enrollment. The City pays for the basic plan.
Health Insurance
The City pays 88% of the lowest cost plan available under State Health Plan in the City's service area (Milwaukee County). No co-pay, No Deductible plan.
Dental Insurance
The employee may participate in dental insurance at their expense. Two programs are offered.
Retirees are eligible to continue their participation in the City's dental insurance program.
Deferred Compensation (457D)
The City offers three different plans for contributing to Deferred Compensation.
ICMA
North Shore
Wisconsin Deferred Compensation
Contributions are 100% paid by the employee
01
Please identify the answer which best describes your level of education
- High school degree or equivalent.
- One year post high school education.
- Associate's degree.
- Three years post high school education.
- Bachelor's Degree.
- Advanced Degree (Master's, Law or Ph.D.).
02
Do you currently posses a Wisconsin Drivers License?
Required Question