Position Summary:
This position reports to a Regional Sales Manager (RSM). This role is responsible for managing and growing assigned customer accounts within a defined geographic region through direct selling of Gleason Corporation products and services. The Account Manager owns day-to-day account execution, customer relationships, and opportunity development while operating within established sales strategies and guidelines provided by the RSM.
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Job Responsibilities
- Responsible for promotion, negotiation and sale of Cutting Tools and Workholding products within assigned accounts and region.
- Support promotion and opportunity identification for the RSM for all other Gleason products within assigned accounts and region.
- Develop and maintain positive customer relationships through regular face-to-face customer visits and interactions
- Travel to Customer locations throughout the region (50-70% of the time) with occasional travel to Gleason plants of manufacture. International travel may be required at times.
- Regular communications with plant of manufacture to monitor Customer order progress and support proactive follow-up to ensure orders remain on track. Communicates and resolves issues on behalf of the Customer.
- Detailed pre-sales and post-sales follow-up including reporting requirements (ERP, CRM, other)
- Communication of customer needs and requirements (VOC)
- Monitor and report on customer activity, competitive actions, and market conditions within assigned accounts
- Support booking activities and strategy deployment objectives within the region and specified accounts.
Qualifications
- Field sales experience in an industrial manufacturing industry and environment
- Technical background and experience in gear manufacturing and automation techniques preferred.
- Knowledge of cylindrical and bevel gear manufacturing preferred
- Proficient in Microsoft Office and CRM/ERP Systems
- Associates or Technical Degree in a relevant field (Engineering, Business, Marketing, etc.)
- Must have demonstrated business management experience and skills
- Self-motivated, results-oriented, and able to work independently within a team structure
- Strong organizational, management, Presentation and communication skills
- Strong understanding of commercial transactions in an industrial manufacturing company or tooling integrator
Computer Skills:
- Microsoft Office (Word, Excel, PowerPoint)
- Outlook
- Internet
- Project Management Software
- SAP Modules:
- Other: customer Relationship Management System experience preferred
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Travel Requirements: