About the Role:
Join Gill Reprographics Inc as a CSR/Copy Shop Production team member in Atlanta, GA, where you will play a crucial role in delivering top-notch customer service and production support. This position is perfect for those who thrive in a fast-paced environment and are passionate about helping customers achieve their printing goals.
Responsibilities:
- Provide exceptional customer service to clients in a busy copy shop environment.
- Assist with the production and finishing of print jobs, ensuring quality standards are met.
- Operate various printing and copying equipment efficiently and safely.
- Manage customer orders from initial contact to final delivery.
- Maintain a clean and organized workspace to promote safety and efficiency.
- Collaborate with team members to meet production deadlines and customer expectations.
- Handle cash and credit transactions accurately during customer interactions.
- Stay updated on industry trends and product offerings to assist customers effectively.
Requirements:
- Previous experience in customer service or print production preferred.
- Strong communication skills and a friendly demeanor.
- Ability to multitask and work under pressure in a fast-paced environment.
- Basic knowledge of printing processes and equipment is a plus.
- Attention to detail and commitment to delivering high-quality work.
- Proficient in using computers and point-of-sale systems.
- High school diploma or equivalent required.
- Willingness to learn and adapt to new technologies and processes.
About Us:
Gill Reprographics Inc has been a trusted name in the printing industry for over 20 years, known for our commitment to quality and customer satisfaction. Our team is passionate about helping clients bring their ideas to life, and we foster a supportive work environment where employees can thrive and grow.