Gigs Recruiting

Post-Sale Project Coordinator

Own post-sale project coordination, customer success, and LPR portfolio management during COMPANY's growth phase. Transition from outgoing service manager in first 60-90 days to lead 12 active LPR projects end-to-end.

LPR Project Management

• Manage full lifecycle: contracts, permitting, site prep, installs, approvals, and close-out.
• Serve as primary customer contact for status, scheduling, and issues (escalate tech to field lead).
• Coordinate with Lead Field Technician; track milestones, risks, and updates for CEO/sales.

Customer Success

• Drive post-sale follow-ups, onboarding, quality checks, surveys, and referrals.
• Monitor renewals/recerts for named accounts.

Operations Support (First 6 Months)

• Assist dispatch/scheduling; support sales quotes, calls, inventory, and tech/AI evaluations.

Success Metrics

• On-time LPR delivery with compliance and customer confidence.
• Smooth onboarding independence in 90 days; high satisfaction/referrals.
• Efficient dispatch/sales support; proactive inventory/renewals; strong sales-ops-field alignment.

Requirements

• Organized project manager with customer focus; experience in coordination, installs, or ops.
• Strong communicator; tech-curious (CRM/AI a plus).
• Pass background check.