GetWellNetwork

Title: Network Engineer

Reporting to: Director, Network Engineering

Location: It is preferred that this position is based out of our Bethesda, MD office but can be based remotely.

US citizenship or permanent residency is required

Opportunity

GW RhythmX is seeking a talented and enthusiastic Network Engineer to implement and maintain network infrastructure.

The Network Engineer will be part of a team responsible for the day-to-day support of our local and remote networks, VPN connections, and associated systems and processes. Support duties include new installations, troubleshooting, and re-configuration of switches, routers, firewalls, and related devices including some Linux systems. The Network Engineer should possess a strong understanding of networking concepts coupled with strong customer service experience.

In addition, the Network Engineer will participate in the management of new projects to grow and improve our systems and networks. Duties include but are not limited to the creation and maintenance of related documentation, automation, cloud and on-premises networking, along with client facing projects.

Responsibilities

• Design, implement, and troubleshoot on-premises, cloud, and hybrid networks
• Drive process improvements leveraging automation and open source technologies
• Maintain cloud network components within an Amazon Web Services environment
• Utilize automation tools to monitor, maintain, lower TCO and meet defined KPI’s
• Develop solutions that are reusable and can be broadly applied to common network problems
• Ensure network hardware and software are maintained and updated along with preventative maintenance
• Monitor and analyze the network environment to identify and resolve problems
• Ensure accountability for detail-orientation to deliver well-tested, secure, interoperable, reproducible technologies that support company vision and strategy
• Maintain effective relationships within the company
• Stay up to date with current and emerging network technologies
• Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy and Federal, State, and local regulations

Requirements

• Understanding of networking concepts such as the OSI Model, TCP/IP, Routing Protocols, IPsec VPN, and NAT
• Knowledge of industry standard networking concepts, practices, procedures, and protocols
• Familiarity with cloud networking concepts (Amazon Web Services)
• Familiarity with at least one scripting language or configuration tool (Ansible, BASH, Python, etc…)
• Knowledge of wireless network design and troubleshooting
• Strong organizational, analytical, and critical thinking skills that result in conclusive recommendations / decisions
• Ability to work with a high degree of autonomy, integrity and accountability
• Ability to work collaboratively in a team-oriented environment
• Ability to be detail-oriented with strong problem-solving and time-management skills
• Ability to have a flexible schedule to accommodate after-hours response to incident-related escalations when necessary

About You

• Execution oriented – This person loathes doing nothing and is capable of defining their path forward from a high-level vision.
• Diagnostic mindset. This person has strong diagnostic skills and is able to dig into problems and drive them to solutions.
• Energetic team member. We are looking for someone with passion and personality who loves a challenge. This person has strong engineering instincts and can sense risks while developing solutions.
• Ability to see the bigger picture. This person will understand the connections among all elements of a solution. They will help others see how their systems and related decisions connect to the bigger picture and affect success.
• Excellent communication skills. This person is an active listener and fully engaged communicator. Actively participate in the ongoing dialogue of the project.
• Comfortable with uncertainty (and the certainty of change). This person can anticipate change and is willing to embrace uncertainty – confidently knowing that they can adapt without losing their cool.

About GW RhythmX

GW RhythmX is revolutionizing healthcare through connected, AI-native intelligence that unites clinical insight, patient engagement, and system-wide care orchestration. The company combines market-leading AI precision care technology with extensive trusted patient engagement leadership to help health systems deliver the right care, at the right time, through the right clinician and channel. Its solutions are deployed across more than 150 health systems, touching more than 85M patients including 8M U.S. military veterans. The company's award-winning solutions were recognized again in 2024 by KLAS Research, Fierce Healthcare, and AVIA Marketplace. A SymphonyAI Group company, GW RhythmX leverages various firm assets, including $1B+ in R&D investment, longitudinal data related to 300 million patients, 4.4 billion total annual claims, and 1.8 million healthcare professionals at more than 3,000 facilities globally.

Most relevant press releases

• Presbyterian Healthcare Services Expands Use of GW RhythmX to 200 Primary Care Clinicians in the First Full System Deployment of a Precision Care AI Platform - RhythmX AI
• Get Well, a leader in patient engagement software, and RhythmX AI, a leader in AI-powered precision care, will combine to form GW RhythmX to usher in the next generation of precision care

About SymphonyAI Group

SymphonyAI Group (SAIGroup) is a private investment firm building leading global enterprise AI businesses by accelerating innovation and growth. SAIGroup companies ConcertAI, SymphonyAI, and GW RhythmX deliver AI solutions that transform industries and bring value to companies, workers, healthcare professionals, and patients. The companies collectively represent a workforce of more than 4,000 talented engineers, data scientists and industry/healthcare experts. SAIGroup is backed by a $1 billion commitment from Founder and CEO Dr. Romesh Wadhwani, a noted entrepreneur and philanthropist. Learn more at www.saigroup.ai and follow SAIGroup on LinkedIn.

When it comes to careers, our approach is simple: empower employees to do their best work and live their best professional and personal lives. Meeting the needs of a diverse group of employees across more than 30 states means offering tools to support financial, physical and emotional well-being and the choice to design what meets your needs. You’ll find everything you’d expect and many things you don’t: exceptionally generous paid time away from work, a variety of paid leave programs, savings opportunities with 401(k) and incentive plans, internal education programs, full array of health benefits, fitness reimbursement, cell phone subsidy, casual offices with snacks and drinks, peer recognition programs, health advocacy and employee assistance programs, chili cook-offs, pet insurance (yes, really) and so much more. Our most valuable benefit? An environment that supports YOU.

Benefits and Perks

• exceptionally generous paid time away from work
• a variety of paid leave programs
• savings opportunities with 401(k) and incentive plans
• internal education programs
• full array of health benefits
• fitness reimbursement
• cell phone subsidy
• casual offices with snacks and drinks
• peer recognition programs
• health advocacy and employee assistance programs
• chili cook-offs
• pet insurance (yes, really)
• and so much more
• Estimated pay range: $100,000 - $125,000 in base salary plus bonus.
• Base salary is dependent on many factors including, but not limited to education, experience and skills. This range is subject to change and may be modified in the future.

EEO Statement

GW RhythmX is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.