Georgia IT

Georgia IT

60 jobs near Manhattan, NY

Knowledge of 'transaction reporting' from business domain perspective not IT perspective * Good to have: Regulatory experience, Good experience working in Agile methodology (Able to write user story ...

Become an expert on the data, including how it is all interconnected, identifying whether a report looks correct, and helping developers connect data with joins to obtain the correct results

Job Responsibilities: • Works with key stakeholders (mostly within HR, Finance and IT) to understand requirements and translate these to data/reporting outcomes • Test programs or databases ...

Showing results 41-60

3rd Shift Desktop Engineer Nights-Newark, NJ

3rd Shift Desktop Engineer Nights-Newark, NJ

Georgia IT Inc

Newark, NJ

Other

Posted 9 days ago


Job description

3rd Shift Desktop Engineer Nights
Location: Newark, NJ
Duration: 5 Months with Extension 

We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools.
This is a fully onsite role (5 days, Tuesday to Saturday 12am-8am) providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary.
• Troubleshoot Desktop LAN, server, wi-fi and connectivity issues.
• Utilize ticketing system to track email submissions and managing phone support efforts.
• Manage Windows Active Directory and Exchange.
• Work closely with other IT employees on system maintenance and configuration projects.
• Work closely with other employees on interdepartmental projects.
• Maintain accurate asset management records.
• Work with vendors and manufacturers on repair and maintenance of IT equipment.
Requirements
• College degree and/or 4-6 years' experience providing end user support
• Ability to help employees solve hardware and software problems and fulfill requests.
• Experience with Windows Active Directory& Office 365.
• Experience troubleshooting network issues in large office /Enterprise setups.
•Experience supporting and troubleshooting printer systems.
• Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts.
• Strong customer service and communication skills.
• Experience taking user calls utilizing an IVR system, preferably Avaya.
• Must be able to cover one weekend shift and holidays that land on your coverage days.
• Basic understanding of ITIL foundation processes, i.e., Incident, Request, Change. Major Incident management experience, i.e., opening outage bridges & escalations is a plus.
• MDM experience, specifically Airwatch, is a plus.

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About Georgia IT

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A PROFESSIONAL SERVICES ORGANIZATION WITH A VISION OF DELIVERING SIMPLE AFFORDABLE, SUSTAINABLE SOLUTIONS FOR COMPLEX PROBLEMS WITH INTEGRITY. OUR GOAL IS TO ACHIEVE ALL THIS IN A COLLABRATIVE APPROACH WITH ALL PARTIES INVOLVED IN DELIVERING SOLUTIONS/PRODUCTS.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

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