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64 Geo Group Program Counselor Jobs Hiring Near You

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GEO Group Jobs Information

Do workers at The GEO Group get paid breaks?

Sometimes. Only some people get paid breaks.
46% of people say they don’t get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and July 2026.

Does The GEO Group pay people when they’re sick?

Yes. Most people get paid when they’re sick.
69% of people say they would get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and August 2026.

At The GEO Group, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from The GEO Group affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at The GEO Group?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 67% of people with changing schedules find out their shifts one week or less ahead of time.
  • 8% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 25% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers at The GEO Group worry about hours?

Most people don’t worry about getting enough hours.
87% of people report they don’t worry about getting enough hours.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and June 2026.

Do The GEO Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for The GEO Group workers to change shifts?

Some people find it hard to change shifts.
62% of people report that it’s hard to change shifts if they need to.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at The GEO Group?

Some people find it hard to get time off.
37% of people report it’s hard to get time off.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

Do The GEO Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at The GEO Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at The GEO Group?

Most people find it easy to take sick days.
72% of people report that it’s easy to take time off if they are sick.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at The GEO Group good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at The GEO Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at The GEO Group get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at The GEO Group?

Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at The GEO Group enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at The GEO Group recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at The GEO Group?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at The GEO Group?

Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think The GEO Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how The GEO Group is doing?

Only some people feel well informed about how the company is doing.
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Program Counselor jobs?

What are the most popular jobs at Geo Group?

What are the most popular categories at Geo Group?

Infographic showing various Program Counselor job openings at Geo Group in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Physical job distribution.

Sr. Case Manager Immigration Bilingual Spanish

The GEO Group

Columbus, OH • On-site

$23.21/hr

Full-time

Posted 11 days ago

The GEO Group rating

7.4

Company rating: 7.4 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

9th of 43 rated prisons

Job description

Overview

Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.


Responsibilities

Summary

The Government Site Specialist provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. This position is operating independently at a government site without a Program Manager on site.

Primary Duties and Responsibilities
  • The Government Site Specialist works independently to manage all aspects of case management within the program requirements.
  • Develops, implements, coordinates, reviews and updates case management and service plans for ISAP participants in conformance with state and federal regulations and program requirements.
  • The Government Site Specialist meets with participants regularly as required by contractual obligations.
  • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records.
  • The Government Site Specialist manages program participant violations, including no-shows and repeat violators.               Prepares documentation to acquire Department of Homeland (DHS) direction and action if disciplinary measures are necessary.
  • Administers Security Plan for a specific office, including daily operations, security contingencies, emergencies and mitigation plans, security of Company and DHS employees, clients and the general public. Performs daily security check of the office area. Ensures that all participant records are kept in locked files to maintain confidentiality. Prepares written reports for DHS as necessary.
  • The Government Site Specialist reviews and approves program participants’ service plans to ensure

compliance with state requirements and contractual obligations.

  • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements.
  • The Government Site Specialist installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program.
  • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant.
  • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
  • Coordinates and facilitates translation services for ISAP participants, including emergency translation services.
  • Provides ISAP participants with community resources including, but not limited to, transportation, medical, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required.
  • Supervises ISAP participants while in Company offices.
  • Establishes schedules for ISAP participants that include, but are not limited to, recreation, life skills, counseling as needed, group interaction, free time, religious services, visitation, immigration Court appearances, and access to legal services.
  • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations.
  • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations.
  • Reports on program violations in a timely manner using established reporting parameters.
  • Conducts home visits to verify ISAP participants’ places of residence in compliance with contractual

obligations.

  • Makes referrals for emergency counseling for ISAP participants as needed.
  • Conducts monthly audits of a specific office to ensure all program operations comply with the Quality Control Plan and contractual obligations. Prepares corrective action plans as necessary.
  • Serves as the point of contact for DHS.
  • Performs other duties as assigned.

Qualifications

Minimum Requirements
  • High School Diploma or GED required. Bachelor’s degree preferred.
  • At least two (2) years of customer service or case management experience required.
  • Bilingual Spanish required.
  • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits.
  • US citizenship required.
  • Ability to receive client’s approval to work on contract required.
  • Must live in the US 3 of the last 5 years (military and study abroad included).
  • Effective verbal and written communication skills. Ability to interpret and articulate rules, orders, instructions and materials.
  • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations.
  • Attention to detail.
  • Must have great organizational and time management skills.
  • Problem solving ability.
  • Ability to deal with multicultural contacts with sensitivity.
  • Basic computer skills.
  • Ability to develop and maintain case records by performing data entry.

Ability to work with computers and the necessary software typically used by the department.

Working Conditions: Encountered on a regular basis as part of the work this job performs.

  • Typical office environment.
  • Some local travel is required.
  • May be required to be available after hours.
  • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.
  • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on program participant.
  • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry.
  • Ability to stand, walk, sit, climb or balance, enter and exit a car and climb stairs multiple times in one day in order to make home visits.

BI Incorporated

What The GEO Group employees say

Pay

Benefits

Hours and flexibility

Workplace

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