GENEX
GENEX

24 Genex Jobs Hiring in Florida

The Quality Assurance Administrator is responsible for obtaining timely receipt of physician reports and forwarding to the appropriate QA analyst; adherence to compliance processes and protocols ...

Individual will be responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled individuals involved in the medical case management process. Works as an ...

The Notifications Specialist is responsible for providing quality correspondence between ECN and its Clients. Responsibilities: Generates Notification Letters using specific client protocols to ...

Individual will be responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled individuals involved in the medical case management process. Works as an ...

We are currently seeking a Bilingual (English/Spanish-speaking) Medical Nurse Case Manager (RN)for the Miami, FL area. Must have one of the following certifications: CCM, CDMS, CRRN, or COHN.

The Quality Assurance Administrator is responsible for obtaining timely receipt of physician reports and forwarding to the appropriate QA analyst; adherence to compliance processes and protocols ...

The Quality Assurance Administrator is responsible for obtaining timely receipt of physician reports and forwarding to the appropriate QA analyst; adherence to compliance processes and protocols ...

Provision of comprehensive Utilization Management, incorporating the strategies of cost containment, appropriate utilization of services, and Case Management in a cooperative effort with other ...

The Notifications Specialist is responsible for providing quality correspondence between ECN and its Clients. Responsibilities: Generates Notification Letters using specific client protocols to ...

he Quality Assurance Administrator is responsible for obtaining timely receipt of physician reports, and forwarding to the appropriate QA analyst; adherence to compliance processes and protocols ...

Individual will be responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled individuals involved in the medical case management process. Works as an ...

The Quality Assurance Administrator is responsible for obtaining timely receipt of physician reports, and forwarding to the appropriate QA analyst; adherence to compliance processes and protocols ...

The Notifications Specialist is responsible for providing quality correspondence between ECN and its Clients. Responsibilities: • Generates Notification Letters using specific client protocols to ...

We are currently seeking a Bilingual (English/Spanish-speaking) Medical Nurse Case Manager (RN) for the Miami, FL area. Must have one of the following certifications: CCM, CDMS, CRRN, or COHN.

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Infographic showing various job openings at Genex in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Quality Assurance Admin

genex

Boca Raton, FL

Full-time

Re-posted 12 days ago


Job description

The Quality Assurance Administrator is responsible for obtaining timely receipt of physician reports and forwarding to the appropriate QA analyst; adherence to compliance processes and protocols; excellent customer service to ensure customer satisfaction.

Responsibilities:

Delivers quality customer service from initial request for service until completion of end product (final report)

Contacts providers to request physician reports in a timely manner

Responsible for following workflow based on current queue statuses

Receive physician reports and forward to appropriate QA Analyst

Responds to client requests regarding report status

Follows up with physicians when needed to obtain clarification or appropriate responses to all issues requested

Performs billing, invoicing, and accounting functions

Adheres to client protocols and jurisdictional regulations including, logging, processing and progress inquiries

Submits end product (final report) to the client as dictated by their protocol

Keeps client apprised regarding any delays or issues

Contacts appropriate agencies or persons for verifying information

Handles incoming and outgoing calls effectively and efficiently meeting client standards/protocols

Communicates immediately with Quality Assurance Manger regarding any client concerns

Meets specific department metrics

Operates company software and equipment

Enters data by inputting alphabetic and numeric information into system via keyboard

Demonstrates strong organizational skills with the ability to multi-task without compromising extreme attention to detail

Communicates using correct English, spelling, grammar, and punctuation

Ability to understand and follow oral and written instructions while adhering to prescribed departmental routines

Maintains confidentiality and discretion as a general rule

Works effectively as a team contributor on all assignments

Interacts professionally with other employees as well as clients

Has a clear and concise understanding, and adheres to, guidelines as they relate to HIPAA, Conflict of Interest, and Ethics

Understands current URAC standards as appropriate to job functions

Other duties as assigned

Qualifications:

HS Diploma or equivalent

Proficient with MS Office Suite, specifically Excel

Previous medical records, billing, and/or insurance experience highly preferred, but not required

Previous accounting, reporting, and invoicing experience a plus

Excellent communication skills-verbal and written

Ability to organize and prioritize work effectively

Ability to accept and apply constructive feedback