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Great Expressions Dental Centers

Dentist

Atlanta, GA · On-site

$80K - $150K/yr

General Dentist - Full-Time Atlanta, GA | Part-Time 2 Days | Mentorship | No Weekends | Clinical Autonomy Great Expressions Dental Centers (GEDC) is hiring a General Dentist for our established ...

Great Expressions Dental Centers

Endodontist

Stuart, FL · On-site

$150K - $250K/yr

Stuart, FL | 2 Days/Week | Clinical Autonomy Great Expressions Dental Centers (GEDC) is hiring an Endodontist for our established practice in Livonia, MI. Backed by 40+ years in dentistry, this role ...

Great Expressions

NY · On-site

$125 - $250/hr

Posted Wednesday, July 15, 2026 at 5:00 AM Pediatric Dentist Stuart, FL | Part-Time 2 Days | Clinical Autonomy Great Expressions Dental Centers (GEDC) is hiring a Pediatric Dentist for our ...

Great Expressions

Director of Operations

Fayetteville, GA · On-site

$130 - $180/hr

At GEDC we are here to support providers, and one of the top priorities of the AOM is to see that the PA and staff make it easy and rewarding for the doctors every day. Ultimately the AOM's goal is ...

Great Expressions Dental Centers

Dentist

Chicopee, MA

$200K - $350K/yr

General Dentist - Full-Time East Longmeadow, MA | Full-Time 5 Days | No Weekends | $200,000-$350,000+ | Clinical Autonomy Great Expressions Dental Centers (GEDC) is hiring a General Dentist for our ...

Great Expressions Dental Centers

Dentist

Springfield, MA

$200K - $350K/yr

General Dentist - Full-Time East Longmeadow, MA | Full-Time 5 Days | No Weekends | $200,000-$350,000+ | Clinical Autonomy Great Expressions Dental Centers (GEDC) is hiring a General Dentist for our ...

Great Expressions Dental Centers

Dentist

Agawam, MA

$200K - $350K/yr

General Dentist - Full-Time East Longmeadow, MA | Full-Time 5 Days | No Weekends | $200,000-$350,000+ | Clinical Autonomy Great Expressions Dental Centers (GEDC) is hiring a General Dentist for our ...

Great Expressions Dental Centers

Lead Dentist

Newnan, GA · On-site

$250K - $400K/yr

Lead General Dentist - Full-Time Newnan, GA | No Weekends | Clinical Autonomy | $15,000 Sign-on Bonus Great Expressions Dental Centers (GEDC) is hiring a General Dentist for our established and ...

Great Expressions Dental Centers

Oral Surgeon

Auburn, MA · On-site

$150K - $200K/yr

Oral Surgeon - Part-Time Auburn, MA | 2 Days/Month | Clinical Autonomy Great Expressions Dental Centers (GEDC) is hiring a Oral Surgeon for our established practice in Auburn, MA . Backed by 40 ...

Great Expressions Dental Centers

Lead Dentist

Bucyrus, OH · On-site

$200K - $350K/yr

Lead General Dentist - Full-Time Bucyrus, OH | Full-Time 4 Days | No Weekends | $200,000-$350,000+ | $10,000 Sign-on Bonus | Clinical Autonomy Great Expressions Dental Centers (GEDC) is hiring a Lead ...

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Infographic showing various job openings at Gedc in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 96% Physical, and 4% Hybrid job distribution.

Director of Operations

Great Expressions Dental Centers

Stockbridge, GA • On-site

Full-time

Posted 22 days ago

Great Expressions Dental Centers rating

6.0

Company rating: 6.0 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

750th of 891 rated healthcare providers

Job description

The Director of Operations is responsible for providing operational leadership, direction and administration to assigned dental practices in the region ensuring operational and financial effectiveness through its Practice Administrators (PAs). At GEDC we are here to support providers, and one of the top priorities of the AOM is to see that the PA and staff make it easy and rewarding for the doctors every day. Ultimately the AOM's goal is to improve the financial health of the dental practices through the Five GEDC Drivers and recruiting and developing the best talent. As an expert in all GEDC systems, the AOM will be able to identify issues within a practice by monitoring key reports and then coach and train staff in the office to correct the situation. To succeed, the AOM must leverage their PAs by ensuring the PAs become more effective. Additionally, the AOM will be responsible for the condition and presentation of the dental offices with it being at all times "CEO Visit" ready and in compliance with all health and safety laws.
  • Operational Responsibilities:
    • Establish a weekly visit schedule to offices to review operational strengths and coach on operational weaknesses with the PA and front desk team. On average, the AOM will visit each office twice a month
    • Consistently review providers' schedules and the operational trip wires to identify weaknesses and opportunities for improvement within each individual office and compliance to GEDC protocols
    • Attend PM/AM meetings during visits providing feedback relative to the GEDC standard on these meetings
    • Ensure the PA is communicating with the PSC via appropriate channels any operational issues (i.e. IT/facility tickets, payroll problems) and work directly with the PSC to bridge any gaps
    • Act as a liaison for the providers to the Clinical Directors and Regional Directors relaying any clinical, operational or other issue the providers may have
  • Customer Service Responsibilities:
    • Train PAs on Great Expressions' customer service principles to help ensure patient flow
    • Perform facility reviews to ensure each office is compliant with all OSHA and healthcare laws and follows the GEDC office standard for appearance
  • Financial Responsibilities:
    • Understand how to read, explain and manage the P&L statements for an office providing specific coaching to the PA to manage variable expenses
    • Ensure the PA is compliant with financial policies including invoice approval and submission, daily deposit of cash, daily processing of credit card batches and monthly submission of deposit back-up to the PSC
  • Management and Employee Development Responsibilities:
    • Hold a monthly regional meeting with all PAs to 1.) deliver updates and general information on Great Expressions' initiatives, 2.) deliver training on operational processes and procedures and 3.) review of office best practices
    • Assist the PA in providing structure to his/her team's day to ensure key priorities are addressed, and the team is disciplined in focusing on the Five GEDC Drivers
    • Delegate responsibility to the PAs for hiring staff and work with them to see that the teams are continuously becoming more effective
    • Consistently provide performance feedback and coaching feedback, as necessary, to his/her PAs in a timely, documented manner
    • Ensure his/her PAs are selecting and retaining the best talent within the office who work at a high level with great care and respect for our providers, our doctors, our fellow employees and our policies
    • Attend monthly AOM meetings as requested by the VP of Regional Operations
  • Compliance:
    • Thoroughly inspect the office with the PA during each visit to ensure it is "CEO Visit" ready. Specific follow up items will be given and then re-addressed by the AOM
    • Hold PA accountable for 100% spore testing and other OSHA matters
    • Ensure PAs have all staff members complete legally required or internally mandated training for OSHA, HIPAA, emergencies and other areas
  • Other tasks as requested by VP of Regional Operations

Education & Experience:
  • Bachelors degree in Healthcare Management or other Business related degree
  • 5 -7 years experience within operations management
  • 3-5 years supervisory experience leading teams
  • Active participation in professional organizations a plus

Knowledge, Skills & Abilities:
  • Proven track record of developing highly productive working relationships through mentoring and training
  • Strong computer skills including: Microsoft Office and other business analytics systems
  • Superior customer service skills and successful record of customer relations management
  • Excellent written and interpersonal communication skills
  • Ability to work independently and professionally in a fast past environment
  • Experience with managing budgets and delivering information from P&L statements and delivering strong results and growth
  • Track record of successfully resolving a variety of levels of conflict across the organization and fixing troubled situations
  • Ability to handle highly sensitive and confidential information in a manner that inspires confidence and trust
  • Successful record of managing multiple projects with correct prioritization and time management skills

#IND7
GEDC is committed to diversity and inclusion and is proud to be an equal opportunity employer. All qualified applicants are welcomed and encouraged to apply.

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About Great Expressions Dental Centers

Sourced by ZipRecruiter

Founded in 1982, Great Expressions Dental Centers has consistently ranked among the nation's leading healthcare groups, providing oral health care services, dental education, and setting new standards for clinical excellence and patient satisfaction. And we do all of this while keeping a healthy smile affordable and convenient in a world of tight budgets and busy schedules. Join our team and help us continue to provide high quality, patient-focused dental care to our communities.

Industry

Outpatient health care

Company size

1,001 - 5,000 Employees

Headquarters location

Bloomfield Hills, MI, US

Year founded

1982

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