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Grease Monkey International
Grease Monkey International

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Grease Monkey International Jobs Information

Do workers at Grease Monkey get paid breaks?

Sometimes. Only some people get paid breaks.
63% of people say they don’t get paid breaks.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and June 2026.

Does Grease Monkey pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
78% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

At Grease Monkey, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
54% of people say they have to use vacation days when they’re out sick.
Based on data from 28 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Grease Monkey affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 24 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Grease Monkey?

Most people get paid time off work.
76% of people say they get paid time off.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 88% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 48 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers at Grease Monkey worry about hours?

Some people worry about getting enough hours.
52% of people report they worry about getting enough hours.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Grease Monkey workers get to choose the shifts they work?

Most people get to choose which shifts they work.
80% report that they have enough control over which shifts they work.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it for Grease Monkey workers to change shifts?

Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to get time off at Grease Monkey?

Some people find it hard to get time off.
46% of people report it’s hard to get time off.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Grease Monkey managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
34% of people say their manager changes their shift schedule at the last minute.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and June 2026.

Do jobs at Grease Monkey spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to take sick days at Grease Monkey?

Some people find it hard to take sick days.
38% of people report that it’s hard to take time off if they are sick.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Grease Monkey good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Grease Monkey feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Grease Monkey get to take their breaks without interruption?

Only some people get breaks without interruption.
51% of people report that their breaks get interrupted.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Grease Monkey?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 40 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Grease Monkey enjoy their jobs?

Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Grease Monkey recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Grease Monkey?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at Grease Monkey?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think Grease Monkey’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Grease Monkey is doing?

Only some people feel well informed about how the company is doing.
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and June 2026.
What are the most popular titles at Grease Monkey?
What are the most popular cities for Grease Monkey jobs?
What are the most popular states for Grease Monkey jobs?
Infographic showing various job openings at Grease Monkey in the United States as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Physical job distribution.
Automotive Customer Service Advisor

Automotive Customer Service Advisor

GREASE MONKEY

High Point, NC • On-site

Other

Medical, Dental, Vision, PTO

Posted 6 days ago

Grease Monkey rating

5.2

Company rating: 5.2 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

299th of 334 rated vehicle maintenance

Job description

Benefits:
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Company Overview
Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.
Our Grease Monkey® Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey® Technician Training & Certification Program. Grease Monkey® certified pit crews offer drivers an exceptional experience, delivered with speed and precision.
Position Overview
The Customer Service Specialist is responsible for all aspects of customer service in a Grease Monkey center, and light clerical duties. This is an hourly position.
Essential Duties and Responsibilities
Provide Exceptional Customer Service
  • Maintain communications with waiting customers, keep them informed of wait times, answer questions. Answer telephone, direct calls, and answer customer inquiries.
  • Educate customers regarding the condition of fluids and filters, services available, promotions, and product guarantees.
  • Remind customers to submit feedback about their visit.
  • Thank all departing customers, remind them to return.
  • Review Service Order Ticket thoroughly with customers at check-out, explain services performed, purpose of static sticker, and reminder card.
  • Process all payments using the computer system and credit card machine.
  • Perform courtesy work when needed.
  • Assist manager in resolving customer complaints.
Maintain Customer Waiting Area
  • Make coffee; keep fresh coffee available at all times.
  • Clean and straighten the coffee service area. Clean and straighten waiting room chairs and tables. Clean waiting area restrooms, and stock restroom supplies a minimum of three times during the day.
  • Stock and maintain current reading materials ensuring it is appropriate for children. Stock supply of cups, creamer, sugar, and stirrers.
Maintain Front Office Area
  • Clean and straighten countertop and desk. Clean computer and equipment. File and organize paperwork (assist manager).
  • Stock Service Order Tickets.
  • Input vendor shipments on computer
Other Duties and Responsibilities
  • Place customer quality assurance calls, write customer thank you notes.
  • General center maintenance and cleaning duties.
  • Attend crew meetings as required.
  • Run errands and perform other duties as assigned by a Supervisor.
Job Qualifications
  • Excellent customer service skills
  • Basic literacy (ready, writing, math skills), Verbal and written communication skills, Keyboarding skills, Beginning computing skills
  • Attention to detail and accuracy
  • Previous customer service and general office experience necessary
Working Conditions
Equipment Used: Computer. Environment: Some exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and keyboarding.
Benefits/Perks
  • Discounted Services for Employees
  • Flexible Hours
  • Opportunities for Advancement

Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.

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