Service Advisor
Metairie, LA · On-site
Service Advisor - Automotive The Gayle Benson Automotive Group is seeking a motivated and customer-focused Service Advisor to join our team. The Service Advisor acts as the primary point of contact ...
Gmb Auto Management
1 job near Columbus, OH
Service Advisor
Metairie, LA · On-site
Service Advisor - Automotive The Gayle Benson Automotive Group is seeking a motivated and customer-focused Service Advisor to join our team. The Service Advisor acts as the primary point of contact ...
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 18 days ago
Job description
Service Advisor – Automotive
The Gayle Benson Automotive Group is seeking a motivated and customer-focused Service Advisor to join our team. The Service Advisor acts as the primary point of contact between customers and the service department, ensuring a smooth and positive service experience from start to finish.
Key Responsibilities:
- Greet customers promptly and professionally
- Listen to customer concerns and accurately document service needs
- Provide estimates for repairs and maintenance services
- Communicate recommended services and timelines clearly
- Coordinate with technicians to ensure efficient workflow
- Keep customers updated on vehicle status
- Upsell additional services when appropriate
- Ensure all paperwork and documentation is completed accurately
- Deliver exceptional customer service to build long-term relationships
Qualifications:
- Previous automotive service advising experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of automotive systems and services
-
Computer proficiency (CDK is a plus)
- Professional appearance and positive attitude
What We Offer:
- Competitive pay (base + commission/bonus potential)
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Ongoing training and career growth opportunities
Requirements:
- Valid driver’s license with a clean driving record
-
Ability to pass background check, physical and drug screening