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Innovate. Collaborate. Thrive.

GCOM Software is changing the way governments work. And we are supporting our clients in a new way. We are reliable, capable, and agile. Our fast paced and energetic culture allows our employees to make an impact.

We are proud to do work that matters – and to be viewed as a national player in the government arenas of regulatory and inspection automation, customer engagement and criminal justice systems and the Women Infant and Children (WIC) programs. We also specialize in product development, custom off the shelf (COTS) Implementations, and system integration services, including full application development lifecycle.

At GCOM, we are known as being a great place to work and a place to build your career! You will work with awesome technical teams to design and implement solutions for clients in a multiplatform environment. You will be encouraged to be creative and given the opportunity to leverage a wide variety of technical tools. Your energy, analytical, technical, and business skills will drive real impact in your community.

Are you looking to Collaborate, Innovate and Thrive? Come join our growing team doing great work to make lives easier for the constituents of state and local governments.

GCOM is looking for candidates, to fill a role of New York State Strategic Account Manager to join our New York State GCOM team.

The Strategic Account manager provides the essential leadership to position the company at the forefront of the industry. He/she develops a strategic plan to advance the company’s vision, mission, and objectives, as well as to promote the growth of revenue, profitability and the human capital of the organization. The Strategic Account Manager directs the account team to ensure production efficiency, quality service and the cost-effective management of the company’s financial and human resources.

Key Responsibilities:

• Develop a strategic plan to advance the company’s mission and objectives.
• Oversee the account team to ensure production efficiency, quality, service and the cost-effective management of resources.
• Plan, develop and implement strategies for generating resources and/or revenues for the company.
• Support GCOM business development by providing insight, direction, and expertise as needed.
• Identify acquisition and merger opportunities and direct implementation activities.
• Review activity reports and financial statements to determine progress and status in attaining objectives and plans in accordance with current conditions.
• Evaluate performance of Account Team for compliance with established policies and objectives of the company and contributions in attaining objectives.
• Represent the company at legislative sessions, committee meetings, and at formal functions.
• Promote the company to local, regional, national, and international constituencies.
• Promote the company through written articles and personal appearances at conferences and other media venues.
• Support client requests as they are documented in the statement of work or contract.
• Support GCOM operations by following all procedures outlined in the GCOM handbook.

Qualifications:

• Master’s degree in Business Administration
• 10 years general business experience required.
• New York State Government experience and knowledge
• 7 years’ experience in a leadership role for a large division or company desired.
• Knowledge of contracting, negotiating, and change management
• Experience in formulating policy and developing and implementing new strategies and procedures.
• Ability to develop financial plans, manage resources, analyze & interpret financial data.
• Ability to identify & secure funding/revenue sources.
• Knowledge of public relations/communications techniques, principles and practices.
• Ability to communicate & interact with officials at all levels of government and within a wide range of constituencies in a diverse community.
• Ability to motivate teams & simultaneously manage several projects.
• Willingness to work a flexible schedule and travel as needed.

If you think you are a good fit for us, we encourage you to apply on our Career website.

GCOM Software LLC offers a comprehensive compensation and benefit package. GCOM is an affirmative action – equal opportunity employer. GCOM complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other category protected by applicable federal, state and local laws. We encourage women and minority candidates to apply!