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Frozen Food Express Industries

60 Frozen Food Express Jobs Hiring Near You

Frozen Food Express

Customer Service Rep

Xenia, OH · On-site

$14 - $19/hr

Frozen Food Express is looking for a Customer Service Representative for our Xenia, OH location. Our strategic vision at Frozen Food Express is to be the premier temperature-controlled LTL carrier in ...

Frozen Food Express Industries

Yard Hostler

Lemont, IL · On-site

$21.25 - $26.25/hr

Frozen Food Express is looking for a Yard Hostler in our Lemont, IL location. Available Shifts eligible for additional $1.00 in hourly rate on weekend and night shifts. Frozen Food Express is hiring ...

Frozen Food Express Industries

Dockworker

Lemont, IL

Apply Now Frozen Food Express is looking for a Warehouse Dockworker to load and unload trailers in our Lemont, IL location. Available Shifts eligible for additional $1.00 in hourly rate on weekend ...

Frozen Food Express

Yard Hostler

Tolland, CT · On-site

$18.75 - $23.25/hr

Frozen Food Express is looking for a Yard Hostler in our Lancaster, TX location, to handle transfer switches from yard to dock and back in our fast-paced environment. Our strategic vision at Frozen ...

FFE Transportation

Dockworker

Lemont, IL · On-site

$16.25 - $19.75/hr

Frozen Food Express is hiring Dockworkers to load and unload trailers in our fast-paced warehouse environment. Our strategic vision at Frozen Food Express is to be the premier temperature-controlled ...

FFE Transportation

Yard Hostler

Lemont, IL · On-site

$21.25 - $26.25/hr

Yard Hostler Frozen Food Express is looking for a Yard Hostler in our Lemont, IL location. Available shifts eligible for additional $1.00 in hourly rate on weekend and night shifts. Frozen Food ...

FFE Transportation Services

Yard Hostler

Lemont, IL · On-site

$21.25 - $26.25/hr

Frozen Food Express is looking for a Yard Hostler in our Lemont, IL location. Available Shifts eligible for additional $1.00 in hourly rate on weekend and night shifts. Frozen Food Express is hiring ...

FFE Transportation Services

Dockworker

Lemont, IL · On-site

Apply Now Frozen Food Express is looking for a Warehouse Dockworker to load and unload trailers in our Lemont, IL location. Available Shifts eligible for additional $1.00 in hourly rate on weekend ...

FFE Transportation Services, Inc.

Yard Hostler

Tolland, CT

$18.75 - $23.25/hr

Frozen Food Express is looking for a Yard Hostler in our Lancaster, TX location, to handle transfer switches from yard to dock and back in our fast-paced environment. Our strategic vision at Frozen ...

FFE Transportation Services, Inc.

Yard Hostler

Tolland, CT

$18.75 - $23.25/hr

Frozen Food Express is looking for a Yard Hostler in our Lancaster, TX location, to handle transfer switches from yard to dock and back in our fast-paced environment. Our strategic vision at Frozen ...

FFE Transportation Services, Inc.

Yard Hostler

Tolland, CT

$18.75 - $23.25/hr

Frozen Food Express is looking for a Yard Hostler in our Lancaster, TX location, to handle transfer switches from yard to dock and back in our fast-paced environment. Our strategic vision at Frozen ...

Frozen Food Express

Billing Clerk

Lancaster, TX · On-site

$17.25 - $22.25/hr

Frozen Food Express is looking for a Billing Clerk for our Lancaster, TX location. Responsibilities: * Create Orders for Dedicated Accounts * Bill Invoices to various accounts * Maintain daily ...

FFE Transportation

Dockworker

Lancaster, TX · On-site

Dockworker Frozen Food Express is looking for a Dockworker for our Lancaster, TX location. $1000 Sign-On Bonus, $500 payable at 30 days of employment and $500 at 90 days of employment. Available ...

FFE Transportation Services

Dockworker

Burlington, NJ · On-site

Dockworker Frozen Food Express is looking for a Dockworker for our Burlington, NJ location. Responsibilities: * Proper loading in and out of trailers * Handle goods and equipment properly to avoid ...

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Frozen Food Express Industries Jobs Information

Infographic showing various job openings at Frozen Food Express in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Rep

Frozen Food Express

Xenia, OH • On-site

$14 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Frozen Food Express is looking for a Customer Service Representative for our Xenia, OH location.
Our strategic vision at Frozen Food Express is to be the premier temperature-controlled LTL carrier in North America. Our mission is to be the safest, most predominant, temperature-controlled LTL carrier, offering best in class service to our customers. Customer Service Representatives are eligible for an attractive benefits package including medical, dental, vision, matching 401(k) retirement plan, life insurance plans, vacation, and sick time.
Responsibilities:
  • Perform customer service functions related to the business.
  • Responsible for daily hands-on customer related situations, account development and customer satisfaction.
  • Commit to and receive detailed customer load information by telephone, fax or electronic tendering.
  • Accurately and timely input all load information into the operating system.
  • Serve as customer's first line of communication and refer customer to the proper department as necessary.
  • Use exceptional telephone skills to present a quality-oriented image where the customer is treated in a consistent, courteous and efficient manner so that the impress reflect excellence.
  • Manage service issues by researching and coding all applicable service failures in the system.
  • Anticipate and facilitate problem resolution on all load issues to meet or exceed total customer expectation,
  • Assist in collecting and maintain current customer information in the operating system.
  • Communicate service issues, declined business and new business opportunities to the sale department.
  • Communicate effectively and professionally with customer, operations personnel and executive management.
  • Perform any other reasonable related job duties as required by customer as assigned by Director of Customer Service or Customer Service Manager.
  • Regular and reliable attendance is required.
  • Other duties as assigned by management.

Qualifications/Skills:
  • 3 years of recent customer service experience.
  • This is NOT an entry level, administrative position; it required the skills of a well-seasoned customer service professional.
  • Must be able to demonstrate the skills outlined in the Job Description.
  • Transportation industry or Logistics experience preferred.
  • HS Diploma or Equivalent.
  • Demonstrate keyboarding, data entry, and 10-key experience.
  • Working knowledge and experience with AS400 and EDI.
  • Excellent communication skills both verbal and written.
  • Ability to thrive and enjoy in fast paced environment.
  • Excellent organizational skills

Benefits and Additional Compensation:
Eligible employees receive a comprehensive benefits package, which may include:
  • Health, dental, and vision insurance
  • $25,000 Company paid life insurance
  • Voluntary supplemental insurance
  • 401(k) plan participation
  • Paid time off and holiday pay

Employment is contingent upon passing a background check and drug screen.
We participate in E-Verify to confirm employment eligibility in the United States.
We are an Equal Opportunity Employer. We are committed to maintaining an inclusive and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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