Administrative Assistant
Administration - Little Rock, Arkansas
At Frost, our Administrative Assistants, play a pivotal role in providing top-level support to our CPA practice. You'll be responsible for managing communication with both new and existing clients, while also handling important day-to-day administrative tasks, guaranteeing smooth operations.
Your Key Responsibilities:
- Responsible for overall document organization, including scanning and storage of client documents.
- Provide basic administrative support to the firm by managing inbound phone calls, sending and receiving deliveries, and sorting and delivering mail.
- Prepare labels, apply postage, and prepare packages to be sent by mail and FedEx Express.
- Ensure the office environment is organized and free of clutter and ensure the comfort of clients and employees by maintaining office and breakroom supplies.
- Establish positive rapport with clients to enhance client delivery support.
- Support and assist other team members and Frost locations with projects and backup as needed- including front desk.
- Maintain the highest degree of professionalism and client confidentiality.
- Optimize workflow, efficiency, resources, and client satisfaction.
Qualifications:
- High School Diploma or equivalent.
- Basic understanding of Microsoft Office Suite (including Word, Outlook and Excel) and Adobe Acrobat.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to work on-site, required.
- Excellent communication and flexibility with a willingness to learn.
- Availability to work 40 hours a week. During the busy season overtime will be mandatory.
- Previous experience working in public accounting is preferred but not required.
- Experience using CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect, Quickbooks and other tax preparation and research software is preferred but not required.
Frost PLLC is a forward-thinking, full-service accounting firm dedicated to personalized financial advice. Our services span tax, assurance, advisory, business valuation, litigation, and animal welfare. We value respect, communication, and a can-do attitude in our associates. Join us if you want a career that balances professional excellence with a fulfilling personal life.
Frost, PLLC’s policy is not to accept unsolicited referrals or resumes from any source that does not have a signed vendor agreement and directly from employees and candidates.
- Frost, PLLC will not consider unsolicited referrals and/or resumes from vendors who do not have a signed vendor agreement with Frost, PLLC. (e.g. search firms, staffing agencies, fee-based referral services, and recruiting agencies.)
- Any resume or CV submitted to an employee of Frost, PLLC, without a signed vendor agreement in place within the last year will be considered Frost's property.
- To be duly considered for a vendor agreement with Frost, PLLC, all formal requests must be exclusively submitted to Human Resources. Any communication through alternative channels shall be deemed invalid for consideration.
Employment Type: Full Time
Salary: $18 - $20 Hourly
Bonus/Commission: No