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Frontier Health
Frontier Health

60 Frontier Health Intake Coordinator Jobs Hiring Near You

Frontier Health

LPN - PRN

Kingsport, TN

$24.25 - $33/hr

... coordination of services with other professionals and agencies, follow up contact with clients as ... Follow all Frontier Health rules, policies and procedures as well as any applicable laws and ...

Frontier Health

LPN - PRN

Kingsport, TN · On-site

$24.25 - $33/hr

... coordination of services with other professionals and agencies, follow up contact with clients as ... Follow all Frontier Health rules, policies and procedures as well as any applicable laws and ...

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Frontier Health Jobs Information

Do workers at Frontier Health get paid breaks?

Sometimes. Only some people get paid breaks.
42% of people say they don’t get paid breaks.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Does Frontier Health pay people when they’re sick?

Yes. Most people get paid when they’re sick.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.

At Frontier Health, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Frontier Health affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get paid time off at Frontier Health?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 50% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.

Do workers at Frontier Health worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and December 2025.

Do Frontier Health workers get to choose the shifts they work?

Most people get to choose which shifts they work.
75% report that they have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it for Frontier Health workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to get time off at Frontier Health?

Most people find it easy to get time off.
68% of people report it’s easy to get time off.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Frontier Health managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and December 2025.

Do jobs at Frontier Health spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to take sick days at Frontier Health?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and June 2026.

Is a Frontier Health job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.

Is working at Frontier Health good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Frontier Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Frontier Health get to take their breaks without interruption?

Only some people get breaks without interruption.
67% of people report that their breaks get interrupted.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Frontier Health?

Most people feel stressed here.
92% of people say they often feel stressed at work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Frontier Health enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Frontier Health recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at Frontier Health?

Most people didn’t get enough training when they started.
68% of people report they didn’t get enough training when they started working here.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at Frontier Health?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Frontier Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
96% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Frontier Health is doing?

Most people don’t feel well informed about how the company is doing.
76% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and June 2026.

What other companies are hiring for Intake Coordinator jobs?

What are the most popular jobs at Frontier Health?

What are the most popular categories at Frontier Health?

Infographic showing various Intake Coordinator job openings at Frontier Health in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Physical job distribution.

Customer Service Representative - Full Time- Kingsport

Frontier Health

Kingsport, TN • On-site

$15 - $20.50/hr

Full-time

Posted 12 days ago

Frontier Health rating

5.4

Company rating: 5.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

Description
JOB TITLE Customer Service Representative
SUMMARY:
Responsible for greeting consumers and visitors in a professional manner. Handling all incoming calls and fielding them accordingly, addressing consumer questions and needs, and providing an overall welcoming environment.
EDUCATION AND EXPERIENCE:
Education: High School Diploma/GED required. Coursework in general office and computers preferred.
Licensure: N/A
Certification: N/A
Experience: Experience in customer service preferred.
Knowledge/Skills: General office skills, including strong phone and typing skills.
Verbal/written communication skills.
Skilled in use of all major computer applications.
Punctual with consistent/reliable attendance history.
EQUIPMENT:
Computer, fax, copier, and any other equipment required to perform the functions of the position.
MAJOR DUTIES AND RESPONSIBILITIES:
  1. Greets consumers and visitors and welcomes them to the office in a professional, polite and welcoming manner.
  2. Maintains a positive, empathetic and professional attitude toward consumers at all times.
  3. Receives telephone calls and referrals in a professional manner using effective listening skills and routes calls to appropriate individuals.
  4. Reviews demographic, insurance and provider information with consumers at every visit and updates records as necessary.
  5. Obtains a copy of the consumers insurance card, driver license and social security card.
  6. Collects the appropriate amount of the consumer's responsibility at each visit, noting the payment and provides the consumer with a receipt.
  7. Balances cash drawer.
  8. Schedules, coordinates and reschedules consumer appointments.
  9. May call to remind consumers of their appointments.
  10. Interviews consumers to collect related data for case-opening paperwork and obtains all required signatures on documentation.
  11. Establishes authorization for services on appropriate consumers with third party payors.
  12. Enters access data on computer system.
  13. Performs other administrative duties such as locking/unlocking doors, opening/distributing mail, typing, filing, faxing and collecting documents to be shredded, etc.
  14. Maintains strict confidentiality of all knowledge gained through contact with consumers.
  15. Attends and participates in regularly scheduled staff meetings and in-services and individual program planning staffing meetings, as needed.
  16. All other duties as assigned.

PERFORMANCE RESPONSIBILITIES:
Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to:
  1. Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership.
  2. Exercise necessary cost control measures.
  3. Maintain positive internal and external customer service relationships.
  4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
  5. Plan and organize work effectively and ensure its completion.
  6. Demonstrate reliability by arriving to work on time and utilizing effective time management.
  7. Meet all productivity requirements.
  8. Demonstrate team behavior and must be willing to promote a team-oriented environment.
  9. Represent the organization professionally at all times.
  10. Demonstrate initiative and strive to continually improve processes and relationships.
  11. Follow all Frontier Health rules, policies and procedures as well as any applicable laws and standards.

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