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60 Freshly Customer Experience Agent Jobs Hiring Near You

Big Dan's Car Wash

Customer Experience Agent

Rome, GA · On-site

$32K - $38K/yr

Customer Experience Agent Rome, GA Big Dan's HQ 205 E. 1st AVE, Rome, Georgia 30161 Full-Time $32,000 - $38,000 Annually 401k, Dental Insurance, Life Insurance, Medical Insurance, Vision Do you enjoy ...

Highbeam

Customer Experience Agent

Toronto, ON

About this role As a customer experience agent at Highbeam, you'll be the first point of contact for our users - supporting them with speed, clarity, and empathy. From onboarding to navigating ...

Paraco Gas

Customer Experience Agent

Woonsocket, RI · On-site

$20 - $21/hr

Scope of the Customer Experience Agent Role: Our Customer Experience Agents are more than just representatives. They are brand ambassadors who embody Paraco's commitment to providing memorable ...

Big Dan's Car Wash, LLC

Customer Experience Agent

Rome, GA · On-site

$34K - $40K/yr

Big Dan's Car Wash is looking for a friendly, detail-oriented Customer Experience Agent to join our team. As the first point of contact for many of our customers, you'll spend your day communicating ...

Daily Jobs

Customer Experience Agent

Indianapolis, IN · Remote

$19 - $21/hr

... experience with Office productivity tools and data entry software a plus * Ability to input at ... customer service agent, warehouse or factory workers, driver, medical assistant, nurse, call center ...

Ride Aventon

Customer Experience Agent

Brea, CA · On-site

$22/hr

Position Summary The Customer Experience Agent plays a critical role in shaping how customers and potential customers perceive Aventon. As one of the "faces" of the company, you will deliver world ...

Red Cap Plumbing

Customer Experience Agent

Tampa, FL · On-site

$14 - $19/hr

Overview Red Cap is currently seeking a Customer Experience Agent to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience ...

Ride Aventon

Customer Experience Agent

Brea, CA · On-site

$22/hr

Position Summary The Customer Experience Agent plays a critical role in shaping how customers and potential customers perceive Aventon. As one of the "faces" of the company, you will deliver world ...

Paraco Gas Corp

Customer Experience Agent

Rye Brook, NY · On-site

$20 - $21/hr

Scope of the Customer Experience Agent Role: Our Customer Experience Agents are more than just representatives. They are brand ambassadors who embody Paraco's commitment to providing memorable ...

Paraco Gas Corp

Customer Experience Agent

Woonsocket, RI · On-site

$20 - $21/hr

Scope of the Customer Experience Agent Role: Our Customer Experience Agents are more than just representatives. They are brand ambassadors who embody Paraco's commitment to providing memorable ...

Big Dan's Car Wash, LLC

Customer Experience Agent

Rome, GA · On-site

$15.50 - $20.75/hr

Big Dan's Car Wash is looking for a friendly, detail-oriented Customer Experience Agent to join our team. As the first point of contact for many of our customers, you'll spend your day communicating ...

Paraco

Customer Experience Agent

Woonsocket, RI · On-site

$14.75 - $20/hr

Customer Experience Agent Our Customer Experience Agents are more than just representatives. They are brand ambassadors who embody Paraco's commitment to providing memorable, positive, and engaging ...

Paraco

Customer Experience Agent

$15.75 - $21.25/hr

Customer Experience Agent Role Our Customer Experience Agents are more than just representatives. They are brand ambassadors who embody Paraco's commitment to providing memorable, positive, and ...

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Customer Experience Agent

Rome, GA • On-site

Big Dan's Car Wash
Motor Vehicle Manufacturing • 51 - 200 employees
Learn more about Big Dan's Car Washexternal

$32K - $38K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago

Job description

Customer Experience Agent

Rome, GA

Big Dan's HQ 205 E. 1st AVE, Rome, Georgia 30161

Full-Time $32,000 - $38,000 Annually 401k, Dental Insurance, Life Insurance, Medical Insurance, Vision

Do you enjoy helping people, solving problems, and delivering outstanding customer service? Big Dan's Car Wash is looking for a friendly, detail-oriented, bilingual Customer Experience Agent to join our team. In this role, you'll be the first point of contact for our customers, helping them with membership questions, account updates, billing concerns, and ensuring they have an exceptional experience with Big Dan's.

If you thrive in a fast-paced environment, communicate with confidence, and enjoy turning customer concerns into positive experiences, we'd love to meet you!

What You'll Do
  • Provide exceptional customer service by phone and email.
  • Assist customers with Unlimited Wash Club memberships, billing questions, account updates, and wash-related concerns.
  • Resolve customer issues professionally and efficiently.
  • Help retain Unlimited Wash Club members by identifying solutions before customers choose to cancel.
  • Educate customers on membership options, benefits, and promotions.
  • Respond to customer inquiries through our shared customer service email inbox.
  • Document customer interactions accurately and follow up when needed.
  • Work collaboratively with site managers and other departments to resolve customer concerns.
  • Continue developing product knowledge and stay current on company policies, promotions, and operations.
  • Complete all required training and participate in ongoing professional development.
What We're Looking For
  • Excellent verbal and written communication skills.
  • Fluency in both Spanish and English is helpful but not required.
  • Passion for providing exceptional customer service.
  • Strong problem-solving and conflict-resolution abilities.
  • Ability to remain calm, positive, and professional in challenging situations.
  • Comfortable using computers, email, and multiple software systems.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask in a fast-paced environment.
  • Team-oriented with a positive attitude.
  • Previous call center or customer service experience preferred but not required.
Qualifications
  • High school diploma or equivalent required.
  • Minimum of three years of customer service experience preferred.
  • Call center experience is a plus.
  • Proficiency with Microsoft Office and general computer applications.
  • Ability to type accurately while speaking with customers.
  • Must be available on weekends.
What Success Looks Like

Our Call Center Representatives help drive customer loyalty by:

  • Delivering exceptional service during every interaction.
  • Increasing customer satisfaction and loyalty.
  • Reducing Unlimited Wash Club membership cancellations.
  • Resolving customer issues quickly and professionally.
  • Supporting our wash locations by providing timely customer assistance.
  • Building lasting relationships that keep customers coming back.
Why Big Dan's?

At Big Dan's Car Wash, we're committed to creating an Extraordinary Experience for every customer. Our team members are empowered to solve problems, grow professionally, and make a real impact on our customers and our business.

If you're looking for an opportunity to join a growing company that values teamwork, customer service, and personal growth, we'd love to hear from you.

Apply today and help us deliver an Extraordinary Experience—one customer at a time!

Apply