1 Freshdirect Procurement Associate Jobs Hiring Near You

About Us

AtFreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people's homes - faster, fresher, and smarter than anyone else.
We are not just a food company - we are a technology-powered, customer-obsessed team building the most innovative end-to-end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care.
We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to get them to our customers' doors at peak freshness. It's grocery shopping reimagined - and we're just getting started.
If you are passionate about innovation, care deeply about what people eat, and want to be part of a team doing what no one else is doing, come help us build the future of food.

The Role

The Corporate IT Team Lead is responsible for leading the delivery, support, administration, and lifecycle management of all corporate end-user computing devices, including desktops, laptops, tablets, mobile devices, peripherals, and associated technologies. This role ensures exceptional end-user support, drives device management strategies, and partners with business and IT stakeholders to maintain secure, reliable, and efficient workplace technology services.

The team lead oversees endpoint deployment, asset management, operating system standards, software distribution, security compliance, and continuous service improvement while ensuring alignment with organizational objectives and industry best practices.

What You'll Do

• Assist in achieving team goals, performance expectations, and service standards.
• Manage ticket assignments, escalation processes, and resource allocation.
• Foster a customer-focused culture that emphasizes service excellence and accountability.

• Oversee the deployment, configuration, maintenance, and retirement of corporate endpoint devices.
• Manage device imaging, provisioning, enrollment, and refresh programs.
• Ensure device standards, configurations, and policies are consistently maintained.
• Support Windows, macOS, iOS, Android, and other approved endpoint platforms.
• Coordinate endpoint technology upgrades and large-scale deployment projects.

• Administer Microsoft Endpoint Configuration Manager (SCCM/MECM), Autopilot, and related Mac device management platforms.
• Manage endpoint compliance policies, device health monitoring, and configuration baselines.
• Oversee software packaging, application deployment, patch management, and operating system updates.
• Maintain endpoint security controls and compliance requirements.

• Ensure timely resolution of incidents, service requests, and escalations.
• Monitor Service Desk and endpoint support metrics, including SLA performance.
• Identify trends, recurring issues, and opportunities for service improvement.
• Develop and maintain support processes, knowledge articles, and documentation.

• Manage hardware inventory, asset tracking, procurement coordination, and disposal processes.
• Develop and maintain device lifecycle management strategies.
• Ensure accurate asset records and compliance with organizational standards.
• Forecast equipment needs and support budgeting activities.

• Partner with cybersecurity teams to enforce endpoint security policies.
• Ensure devices comply with regulatory, organizational, and industry requirements.
• Support vulnerability remediation, endpoint protection platforms, encryption, and multi-factor authentication initiatives.
• Participate in audits, risk assessments, and compliance reviews.

• Work closely with business leaders, IT infrastructure teams, cybersecurity teams, and application owners.
• Communicate service performance, risks, and improvement initiatives to management.
• Support workplace technology transformation and modernization programs.

What You'll Bring

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Experience with MECM/SCCM, Microsoft 365, Entra ID (Azure AD), and Endpoint Security solutions.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.

Preferred Qualifications

• Microsoft Certified: Endpoint Administrator Associate.
• Microsoft 365 Certified certifications.
• Experience with automation and scripting using PowerShell.

Our Values at FreshDirect
We live these values every day:

A Passion for our customers
Our customers are at the heart of everything we do. We listen, innovate, and act quickly to exceed expectations with every order and interaction.

One team, one mission
Everyone contributes & every role matters. We break silos, lift each other up, and share a relentless focus on delivering results. That way, we win together.

Delivering excellence, every time
We take pride in the quality of our food, service, and the experience we create. Our team goes above and beyond to earn trust and guarantee 100% freshness.

Act with integrity
We operate with honesty, respect, and accountability in how we treat our customers, teammates, and partners. We own our outcomes and always do what's right, even when no one is watching.

Make fast, bold decisions
We challenge the status quo, embrace technology, and take smart risks to build a better future. At the same time, we stay true to our NYC roots and care for our community.

We love food. Yes, literally all of us.

What You'll Love About Working Here

• A fast-paced, innovative environment where ideas turn into action
• Opportunities for growth - many of our leaders have risen through the ranks
• Direct impact on how thousands of customers experience food every day

Salary:The salary range for this role is from $80,000 - $95,000. Specific pricing for the role may vary based on many factors including but not limited to candidate experience, and skills.

Total Rewards & Benefits

• Competitive compensation and comprehensive benefits
• PTO, Safe & Sick Time, and Paid Holidays
• Medical, Vision, Dental, and Voluntary Disability coverage
• 401(k) with employer match and Life Insurance
• State-of-the-art Bronx campus with on-site basketball court, cafeteria, and employee market
• Onsite FREE parking
• FREE employee shuttle bus service from nearby Subway station
• Training, leadership development, and tuition discount at local colleges
• 20% employee discount on FreshDirect online orders and Brooklyn wine store
• Minimum 50% employee discount at our onsite employee market
• Mobile phone discounts through partnerships with T-Mobile and Verizon
• Gym membership discounts through NYSC

Our Culture
We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.

Equal Opportunity
We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.
The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position expectations may be subject to change as the needs of the organization changes.

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