DEX Job Title Customer Relationship Manager Job grade Job Department Sales Job Sub - Department Sales Job Code CRM Effective Date 03/01/2025 JOB SUMMARY The Customer Relationship Manager (CRM) ...
60 Freightwaves Customer Relationship Manager Jobs Hiring Near You
DEX Job Title Customer Relationship Manager Job grade Job Department Sales Job Sub - Department Sales Job Code CRM Effective Date 03/01/2025 JOB SUMMARY The Customer Relationship Manager (CRM) ...
A Customer Relationship Manager is responsible for building and maintaining strong relationships with clients to ensure satisfaction, retention, and loyalty. DUTIES AND RESPONSIBILITIES:
A Customer Relationship Manager is responsible for building and maintaining strong relationships with clients to ensure satisfaction, retention, and loyalty. DUTIES AND RESPONSIBILITIES:
At Dabadu, we're on the lookout for a driven and customer-centric Customer Relationship Manager who thrives on building genuine relationships and improving the customer experience from end to end.
At Dabadu, we're on the lookout for a driven and customer-centric Customer Relationship Manager who thrives on building genuine relationships and improving the customer experience from end to end.
We have an immediate opening for an entry level, full time Customer Relationship Management position. This is a great opportunity to work in a fun, dynamic, fast-paced, and challenging environment ...
We have an immediate opening for an entry level, full time Customer Relationship Management position. This is a great opportunity to work in a fun, dynamic, fast-paced, and challenging environment ...
Senior Customer Relationship Manager
$75K - $95K/yr
We are looking for a Senior Customer Relationship Manager to join our Jack Henry CRM Team. In this role, you will serve as the primary liaison for banking clients utilizing Jack Henry's core ...
Senior Customer Relationship Manager
$75K - $95K/yr
We are looking for a Senior Customer Relationship Manager to join our Jack Henry CRM Team. In this role, you will serve as the primary liaison for banking clients utilizing Jack Henry's core ...
Associate Customer Relationship Manager
Dublin, CA · On-site
$63K - $128K/yr
... customers to ensure satisfaction and increase breadth and depth of C-Suite relationships ... owners, executives and managers.. -Continuous follow-up and follow-through with clients ...
Associate Customer Relationship Manager
Dublin, CA · On-site
$63K - $128K/yr
... customers to ensure satisfaction and increase breadth and depth of C-Suite relationships ... owners, executives and managers.. -Continuous follow-up and follow-through with clients ...
Associate Customer Relationship Manager
Dublin, CA · On-site
$63K - $128K/yr
... customers to ensure satisfaction and increase breadth and depth of C-Suite relationships ... owners, executives and managers.. -Continuous follow-up and follow-through with clients ...
Associate Customer Relationship Manager
Dublin, CA · On-site
$63K - $128K/yr
... customers to ensure satisfaction and increase breadth and depth of C-Suite relationships ... owners, executives and managers.. -Continuous follow-up and follow-through with clients ...
Associate Customer Relationship Manager
Dublin, CA · On-site +1
$63K - $128K/yr
... customers to ensure satisfaction and increase breadth and depth of C-Suite relationships ... owners, executives and managers.. -Continuous follow-up and follow-through with clients ...
Associate Customer Relationship Manager
Dublin, CA · On-site +1
$63K - $128K/yr
... customers to ensure satisfaction and increase breadth and depth of C-Suite relationships ... owners, executives and managers.. -Continuous follow-up and follow-through with clients ...
... Manager leads Rockler's CRM and Data team, owning the Salesforce CRM platform and overseeing a Data Analyst to drive customer intelligence, audience strategy, lifecycle marketing, and customer ...
... Manager leads Rockler's CRM and Data team, owning the Salesforce CRM platform and overseeing a Data Analyst to drive customer intelligence, audience strategy, lifecycle marketing, and customer ...
Project Manager/Customer Relationship Manager
Baltimore, MD · On-site
$55 - $60/hr
Evansville, IN is seeking Project Manager/Customer Relationship Manager to assist our direct client located in Evansville, IN. This is a full-time 3-6 month contract position. Responsibilities:
Quick apply
Project Manager/Customer Relationship Manager
Baltimore, MD · On-site
$55 - $60/hr
Evansville, IN is seeking Project Manager/Customer Relationship Manager to assist our direct client located in Evansville, IN. This is a full-time 3-6 month contract position. Responsibilities:
Customer Relationship Management (CRM) Manager
Chicago, IL · On-site
$78K - $98K/yr
... Manager will lead the organization in the ongoing use of its CRM as the primary tool to capture, manage, access, and share customer and prospect data across the organization. By working with customer ...
Customer Relationship Management (CRM) Manager
Chicago, IL · On-site
$78K - $98K/yr
... Manager will lead the organization in the ongoing use of its CRM as the primary tool to capture, manage, access, and share customer and prospect data across the organization. By working with customer ...
Customer Relationship Management (CRM) Manager
Chicago, IL · Hybrid
$78K - $98K/yr
... Manager will lead the organization in the ongoing use of its CRM as the primary tool to capture, manage, access, and share customer and prospect data across the organization. By working with customer ...
Customer Relationship Management (CRM) Manager
Chicago, IL · Hybrid
$78K - $98K/yr
... Manager will lead the organization in the ongoing use of its CRM as the primary tool to capture, manage, access, and share customer and prospect data across the organization. By working with customer ...
CRM Manager
Pittsburgh, PA · On-site
$70K/yr
... Manager to support CRM and email marketing initiatives across a portfolio of national and regional clients. This role is ideal for a hands-on CRM professional who enjoys managing multiple client ...
CRM Manager
Pittsburgh, PA · On-site
$70K/yr
... Manager to support CRM and email marketing initiatives across a portfolio of national and regional clients. This role is ideal for a hands-on CRM professional who enjoys managing multiple client ...
... Manager is responsible for day-to-day administration, data quality, user support, reporting, and continuous improvement of the CRM platform. This role collaborates with business development ...
Quick apply
... Manager is responsible for day-to-day administration, data quality, user support, reporting, and continuous improvement of the CRM platform. This role collaborates with business development ...
... Manager is responsible for day-to-day administration, data quality, user support, reporting, and continuous improvement of the CRM platform. This role collaborates with business development ...
Quick apply
... Manager is responsible for day-to-day administration, data quality, user support, reporting, and continuous improvement of the CRM platform. This role collaborates with business development ...
... Manager to join Reed.co.uk on a 12-month maternity cover. This is an exciting opportunity to lead our CRM function, shaping how we engage with millions of jobseekers and customers throughout their ...
... Manager to join Reed.co.uk on a 12-month maternity cover. This is an exciting opportunity to lead our CRM function, shaping how we engage with millions of jobseekers and customers throughout their ...
... relationships with assigned business partners. • Interfacing with project managers, service and ... Experience dealing with difficult customers. • Ability to share-ownership and drive results as a ...
... relationships with assigned business partners. • Interfacing with project managers, service and ... Experience dealing with difficult customers. • Ability to share-ownership and drive results as a ...
We are seeking a CRM Manager to own, optimize, and evolve our Microsoft Dynamics 365 ecosystem as the central engine powering our customer experience. This role goes far beyond system administration.
Quick apply
We are seeking a CRM Manager to own, optimize, and evolve our Microsoft Dynamics 365 ecosystem as the central engine powering our customer experience. This role goes far beyond system administration.
Job Title :IT Customer Relationship Manager Location: Richmond, VA, Hybrid Rate : Best competitive rate ****local candidates required due to onsite requirement** ****first round of interviews via ...
Job Title :IT Customer Relationship Manager Location: Richmond, VA, Hybrid Rate : Best competitive rate ****local candidates required due to onsite requirement** ****first round of interviews via ...
CRM Manager
New York, NY · On-site
... Manager will own the execution and optimization of CRM programs and technology partnerships, includingImagino(ESP), Wunderkind, Splash, and Movable Ink, ensuringoptimalclient experiences and revenue ...
CRM Manager
New York, NY · On-site
... Manager will own the execution and optimization of CRM programs and technology partnerships, includingImagino(ESP), Wunderkind, Splash, and Movable Ink, ensuringoptimalclient experiences and revenue ...
Freightwaves Jobs Information
What other companies are hiring for Customer Relationship Manager jobs?
DEX Imaging rating
4.9
Based on 22 frontline employees who took The Breakroom Quiz
623rd of 732 rated retailers
Job description
DEX JOB DESCRIPTION
Job Title
Customer Relationship Manager
Job grade
Job Department
Sales
Job Sub - Department
Sales
Job Code
CRM
Effective Date
03/01/2025
JOB SUMMARY
The Customer Relationship Manager (CRM) proactively supports and strengthens customer relationships , ensuring satisfaction, retention, and growth. This role involves strategically increasing revenue and profitability through effective engagement with existing clients, conducting quarterly reviews, optimizing aftermarket profitability, facilitating contract renewals, and independently promoting DEX services, including Managed Print Services and software solutions. The CSM fosters continuous engagement, offering strategic guidance to enhance measurable client outcomes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Client Relationship Management:
Build and maintain strong, long-term client relationships through proactive communication and personalized service.
Account Growth & Revenue Optimization:
Independently deliver client presentations and discussions to promote DEX services, including Managed Print Services (MPS) and software solutions.
Identify and pursue opportunities to expand services through upselling and cross-selling within existing client accounts.
Contract Renewal & Retention
Lead renewal discussions, negotiating favorable terms and identifying early renewal opportunities.
Maintain accurate CRM documentation of client interactions and contract details.
Strategic Account Oversight & Reporting:
Monitor client accounts proactively, identifying potential risks and implementing mitigation strategies.
Develop and deliver insightful, data-driven Business Reviews.
Regularly provide internal stakeholders with updates on account performance, upcoming opportunities, and renewal status.
Collaboration & Process Improvement
Partner with internal teams to deliver tailored solutions aligned with client goals.
Contribute to process enhancements and participate in professional development initiatives.
MANAGEMENT AND SUPERVISORY RESPONSIBILITY
Typically reports to Management Direct Supervisor job title(s) Typically include: Team Lead - Customer Relationship Manager
JOB QUALIFICATIONS/SKILL REQUIREMENTS
Ability to establish and maintain effective working relationships with employees, businesses, and the community.
Ability to communicate clearly and concisely both in oral and written form.
Ability to perform duties with awareness and in accordance with the organization's policies and applicable laws.
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Order processing systems and Contact Management systems.
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
Completes additional tasks and assignments as requested by Leadership.
EDUCATION AND EXPERIENCE REQUIREMENTS
Bachelor's degree (B. A.) from four-year college or university is preferred.
One to two years Sales related experience and/or training; or equivalent combination of education and experience
WORKING CONDITIONS
Regular business hours. Some additional hours may be required.
Travel requirements: Domestic: Up to 20%
Climate controlled office environment during normal business hours.
PHYSICAL REQUIREMENTS
Sitting
Up to 7 hour(s) a day
Lifting
Up to .5 hour(s) a day, up to 50lbs max. ^
Walking
Up to 2 hour(s) a day
Pushing/ Pulling
Up to .5 hour(s) a day, up to 50lbs max. ^
Standing
Up to 4 hour(s) a day
Climbing
Up to .5 hour(s) a day
Bending/ Squatting/Stooping
Up to 1 hour(s) a day
Stairs
Up to .5 hour(s) a day
Reaching
Up to 2 hour(s) a day
Ladder
Will not apply generally
Balancing
Will not apply generally
Step stool
Will not apply generally
Twisting
Up to 1 hour(s) a day
Excessive heat exposure
Will not apply generally
Crawling
Will not apply generally
Excessive cold exposure
Will not apply generally
Hands in water
Will not apply generally
Dust exposure
Will not apply generally
Kneeling
Up to 1 hour(s) a day
Lound noise exposure
Will not apply generally
Data Entry/Typing
Up to 4 hour(s) a day
Humidity exposure
Will not apply generally
Unusual hearting or vison demands: None Specified
^Other physical demands or notes: Employees should not attempt to lift pull or push a load excess of 50lbs without assistance. Care should always be taken when lifting, punching, or pulling in an awkward position.
DISCLAIMER
The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.
This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.
Employment Type: Full-TimeWhat DEX Imaging employees say
Pay
Benefits
Hours and flexibility
Workplace
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About DEX Imaging
Sourced by ZipRecruiter
Industry
Office supplies and stationery stores
Company size
1,001 - 5,000 Employees
Headquarters location
Tampa, FL, US
Year founded
2002