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Fortera Federal Credit Union

60 Fortera Federal Credit Union Jobs Hiring Near You

CERTIFIED FEDERAL CREDIT UNION

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FULL-TIME MSR/TELLER

El Monte, CA · On-site

$20 - $29.20/hr

CERTIFIED FCU JOB OPPORTUNITY FULL-TIME MSR/TELLER EL MONTE BRANCH Certified Federal Credit Union is seeking an experienced and motivated candidate to join our Operations Department at a credit union ...

CPM FEDERAL CREDIT UNION

Teller I

North Charleston, SC · On-site

$17/hr

Join CPM Federal Credit Union as a Teller and make a meaningful impact by delivering top-notch service to our valued members. This opportunity is perfect for aspiring banking professionals who are ...

Heritage Federal Credit Union

Teller

Boonville, IN · On-site

$17.80/hr

Heritage Federal Credit Union, recognized by American Banker as one of the Best Credit Unions to Work For, is growing thanks to the focus on helping our members and community. At Heritage, we foster ...

Heritage Federal Credit Union

Teller

Boonville, IN · On-site

$17.80/hr

Description Heritage Federal Credit Union, recognized by American Banker as one of the Best Credit Unions to Work For, is growing thanks to the focus on helping our members and community. At Heritage ...

Heritage Federal Credit Union

Teller

Evansville, IN · On-site

$17.80/hr

Heritage Federal Credit Union, recognized by American Banker as one of the Best Credit Unions to Work For , is growing thanks to the focus on helping our members and community. At Heritage, we foster ...

Heritage Federal Credit Union

Teller

Boonville, IN · On-site

$17.80/hr

Job Type Full-time Description Heritage Federal Credit Union, a Readers' Choice Best Credit Union gold award recipient, is growing thanks to the focus on helping our members and community. At ...

Heritage Federal Credit Union

Teller

Evansville, IN · On-site

$17.80/hr

Job Type Full-time Description Heritage Federal Credit Union, a Readers' Choice Best Credit Union gold award recipient, is growing thanks to the focus on helping our members and community. At ...

CPM Federal Credit Union

Teller I

North Charleston, SC · On-site

$17/hr

Join CPM Federal Credit Union as a Teller and make a meaningful impact by delivering top-notch service to our valued members. This opportunity is perfect for aspiring banking professionals who are ...

Heritage Federal Credit Union

Teller

Evansville, IN · On-site

$17.80/hr

Description Heritage Federal Credit Union, recognized by American Banker as one of the Best Credit Unions to Work For , is growing thanks to the focus on helping our members and community. At ...

CPM Federal Credit Union

Teller I

North Charleston, SC · On-site

$17/hr

Join CPM Federal Credit Union as a Teller and make a meaningful impact by delivering top-notch service to our valued members. This opportunity is perfect for aspiring banking professionals who are ...

CPM FEDERAL CREDIT UNION

Teller I

Greenville, SC · On-site

$17/hr

Join CPM Federal Credit Union as a Teller and make a meaningful impact by delivering top-notch service to our valued members. This opportunity is perfect for aspiring banking professionals who are ...

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All JobsFortera Federal Credit Union Jobs

Fortera Federal Credit Union Jobs Information

Infographic showing various job openings at Fortera Federal Credit Union in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Credit Recovery Assistant

Heritage USA Federal Credit Union

Midland, TX • On-site

Full-time

Posted yesterday

New

Job description

Heritage USA Federal Credit Union is seeking a dependable, detail-oriented Credit Recovery (collections) Assistant to join our team. This position supports the credit union's collection efforts by communicating with members, maintaining accurate account documentation, assisting with delinquent accounts, and supporting credit reporting and dispute-related processes.

The ideal candidate is organized, professional, comfortable having difficult conversations, and able to balance member service with the responsibility of protecting the credit union and its assets.

What You'll Do
  • Assist with monitoring and managing delinquent consumer loan and account relationships
  • Contact members regarding past-due accounts through phone, email, text, and other approved communication channels
  • Work professionally with members to understand their circumstances and identify appropriate payment solutions
  • Document all collection activity, member communication, commitments, and account updates accurately and thoroughly
  • Process and monitor payment arrangements and follow up on broken promises or missed payments
  • Assist with credit reporting, disputes, and account research
  • Utilize e-OSCAR as needed for consumer credit reporting disputes and related responsibilities
  • Research account histories, loan documentation, transaction activity, and other information necessary to resolve questions or discrepancies
  • Escalate complex accounts, disputes, or concerns to appropriate leadership
  • Maintain strict confidentiality of member and credit union information
  • Follow all applicable credit union policies, procedures, and regulatory requirements
  • Assist the Credit Recovery/Collections team with administrative duties and special projects as needed
What We're Looking For
  • Strong attention to detail and commitment to accurate documentation
  • Professional and respectful communication skills, including during challenging conversations
  • Strong organizational and time-management skills
  • Ability to manage multiple accounts, deadlines, and follow-up responsibilities
  • Sound judgment and willingness to escalate concerns when appropriate
  • Ability to remain calm, professional, and solution-focused
  • Dependable and reliable attendance
  • Ability to work independently while contributing to a team environment
  • High level of discretion when handling confidential financial and personal information
  • Strong follow-through and accountability
Qualifications
  • High school diploma or equivalent required
  • Previous collections, financial institution, lending, or related experience preferred
  • Previous e-OSCAR experience strongly preferred
  • Experience with credit reporting and consumer disputes preferred
  • Strong written and verbal communication skills
  • Basic computer proficiency and ability to learn financial systems and software
  • Familiarity with collection practices and applicable regulations is preferred
  • Bilingual English/Spanish is a plus
Physical Requirements

With or without reasonable accommodation:

  • Ability to sit or stand for extended periods
  • Ability to use a computer, keyboard, telephone, and standard office equipment
  • Ability to review account information and documentation accurately
  • Ability to communicate effectively by telephone, electronically, and in person
  • Ability to work in a professional financial institution environment
Join the Heritage Team

At Heritage, collections is about more than an account balance. We believe in treating our members with dignity and respect while helping them navigate difficult financial situations and protecting the long-term interests of the credit union.

If you are organized, accountable, comfortable having meaningful conversations, and interested in growing your career in the financial services industry, we would love to hear from you.

Heritage USA Federal Credit Union is an Equal Opportunity Employer and is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA).


A background check and drug test are required in the preemployment process. 

Apply