Flow Fitness

Front Desk Associate (Full-Time) + (Part Time)

Schedule: Monday–Friday, 2:30 PM–10:00 PM Monday - Friday 5:00- 1:30pm (35 hours/week, 30-minute unpaid break)

About Flow Fitness

Flow Fitness is one of Seattle's premier fitness clubs, dedicated to helping people live healthier, more fulfilling lives through fitness, community, and exceptional service. We provide personal training, group fitness classes, top-tier equipment, and a welcoming environment where members feel supported in achieving their goals.

Position Overview

We are seeking a friendly, reliable, and customer-focused Front Desk Associate to join our team. In this role, you will create exceptional experiences for our members by providing outstanding customer service, maintaining a clean and organized facility, and helping foster a positive and inclusive fitness community.

This position requires availability for all scheduled shifts and the ability to work at both our South Lake Union and Fremont locations when needed.

Benefits

• Competitive starting pay $21.50/hour dependent on experience
• Semi-annual performance-based pay increases
• Simple IRA with 3% employer match
• Paid sick leave
• Complimentary gym membership
• Free membership for one guest
• Unlimited access to classes, locker rooms, showers, and sauna
• 25% employee discount on merchandise
• Consistent weekly schedule
• Supportive team culture and growth opportunities

Key Responsibilities

• Greet members and guests with a friendly and professional attitude
• Answer phones, emails, and member inquiries
• Assist prospective members with tours and membership sign-ups
• Maintain cleanliness and organization throughout the facility
• Set up fitness classes and restock locker room supplies
• Process transactions and balance cash drawers
• Protect member privacy and uphold company policies
• Help create a welcoming and motivating environment for all members

Qualifications

• Must be at least 18 years old
• Ability to lift up to 45 pounds and remain on your feet for extended periods
• Minimum six-month commitment preferred
• Reliable attendance and holiday availability required
• Strong communication and organizational skills
• Customer service experience preferred
• Proficiency with Microsoft Office and email communication
• Experience with Mind Body, Outlook, Microsoft Teams, or Google Drive is a plus
• High school diploma or equivalent preferred

How to Apply

Respond here - and we will contact you via email.

Please include:

• Your total availability
• Any days/schedule you have preference for
• Any planned time off within the next 90 days
• Several dates (at least 4) and times when you are available for a phone interview

We encourage applicants from all backgrounds and identities to apply and look forward to learning more about you.

Work Location: In person

Flow Fitness is Seattle's premier fitness club, dedicated to helping people live healthier, more fulfilling lives through fitness, community, and exceptional service. We provide personal training, group fitness classes, top-tier equipment, and a welcoming environment where members feel supported in achieving their goals.