Flatiron Provisions

5 jobs near Columbus, OH

This position contributes to Flatiron Provisions success by serving our guests in a personable, courteous, and professional manner. The server must see that the highest quality standards are met for ...

Job Summary: A Food Runner supports waitstaff by carrying beverages and meals to tables, communicating with waiters to determine needs, and assisting with cleanup after service. They must multitask ...

Job Summary: A Food Runner supports waitstaff by carrying beverages and meals to tables, communicating with waiters to determine needs, and assisting with cleanup after service. They must multitask ...

Cashier

Taunton, MA · On-site

$12 - $16.50/hr

Job Summary: To greet and welcome guests in an enthusiastic, friendly, and sincere manner. Assist with food ordering and service systems. Collects payments by accepting cash, check, or charge ...

Cashier

Taunton, MA · On-site

$12 - $16.50/hr

Job Summary: To greet and welcome guests in an enthusiastic, friendly, and sincere manner. Assist with food ordering and service systems. Collects payments by accepting cash, check, or charge ...

Server

Taunton, MA • On-site

Part-time

Re-posted 5 days ago


Key responsibilities

  • Greet guests and take food and beverage orders, ensuring accuracy and timely delivery.

  • Serve food and drinks, including cocktails, desserts, and special requests, while maintaining quality standards.

  • Maintain cleanliness and organization of stations, tables, and service areas, including folding napkins and cleaning silverware.


Job description

Job Summary:
This position contributes to Flatiron Provisions success by serving our guests in a personable, courteous, and professional manner. The server must see that the highest quality standards are met for guest service and must also work within the framework of a quality food and beverage service team.
General Duties and Responsibilities:
  • Celebrate community by connecting with guests and fostering kindness.
  • Craft every detail with care, honoring quality and tradition.
  • Create timeless experiences that make each visit memorable.
  • Attend to guest.
  • Must know daily specials.
  • Need to learn and know all menus.
  • Need to be familiar with restaurant wine lists, have a comprehensive knowledge regarding wines and spirits.
  • When servers arrive, need to check to make sure all stations are neat and setup.
  • Answer any questions customers might have.
  • Make specific suggestions tailoring towards guests' preferences, and questions.
  • Take orders and double check for accuracy.
  • Must make sure the food is up to Flatiron Provisions, Inc standards, once served and the customer has what they ordered - offer dessert, offer after dinner drinks of coffee, espresso, cocktails etc.
  • Server is not allowed to leave until all customers have left their section unless approved by a manager or supervisor.
  • Deliver cocktails or desserts to guests.
  • Notify bussers of any special requests or needs guests may have.
  • Make sure guests have all they need to enjoy their meal.
  • Help all staff when directed by a manager or supervisor.
  • Flatiron Provisions, Inc customer service SOP knowledge and compliance.
  • Work always under the FDA health department rules and procedures.
  • Cooperate and work in harmony with both and BOH staff.
  • Catering service knowledge.
  • Accommodating customers' special requests.
  • Folding napkins and polishing check presenters.
  • Keep Point of Sale (POS) and handhelds always clean.
  • Always keep servers' stations neat and clean.
  • Always bring menus back to the front desk.
  • Know and understand Flatiron Provisions Inc SOP on "how to deal with an unhappy guest".
  • Always use the handheld to take guest's orders. Double check for accuracy.
  • Understand Flatiron Provisions, Inc coursing and order taking and sending to kitchen.
  • Know and understand Flatiron Provisions, Inc SOP on "how to deal with guest's special requests".
  • Positive attitude, willing to work, remaining busy.
  • Folding customers napkins when not at their seats.
  • Tables updates with host or manager when necessary.
  • New employee training.
  • Workshops + meetings mandatory attendance.
  • Proper food and beverage handling sop training.
  • Toast training is required.
  • Taking to-go orders when necessary
  • Sweeping, Dusting, Cleaning If Needed.
  • Closing side work - folding napkins, cleaning glasses and making sure your station is clean before departure, clean silverware . (see server closing check lists).
  • Arrive to work on time and consistently follow shift schedule.
  • Perform additional duties as requested by management.

Specific Duties and Responsibilities:
  • Be thoroughly familiar with all standards of proper service etiquette and adhere to these standards throughout guest service.
  • It's also each server's responsibility to greet guests as they enter the restaurant.
  • Suggest and promote food and drinks served, as food and drink sales are an important part of the position.
  • Be aware of all state liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.
  • Know all available spirited beverages, NA Beverages, beers, and wines by the glass or bottle. Also, be familiar and comfortable discussing regions, styles, and varietals of wines offered.
  • Knowledgeable about all menus and hours of operation.
  • Be familiar with emergency safety measures.
  • Maintain and ensure each table is clean and presentable for every guest.
  • Take food and beverage orders; ensure placement of order and accurate and timely delivery.
  • Work special group functions as required.
  • Follow the steps of service as outlined for your position.
  • Complete opening/closing duties.

Essential Duties and Responsibilities:
  • A team player with a positive attitude.
  • Quick and flexible learner.
  • Communication and collaboration skills
  • Flexibility and willingness to adapt to changes.
  • Driven and self-motivated.
  • Maintain customer privacy, behave with open-mindedness and cultural sensitivity.
  • Strong attention to detail and problem-solving ability.
  • Implement quality assurance standards and provide accurate feedback.
  • Ensure performance, reliability, functionality, and compatibility is up to company standards.
  • Patience and the ability to maintain a professional demeanor.
  • Enforce health and safety precautions.

Education and Experience:
At least two years' related experience preferred.