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First Watch

61 First Watch General Manager Jobs Hiring Near You

Capstone Concepts

General Manager

Johnson City, TN · On-site

First Watch - Your Daytime Cafe! First Watch is the fastest growing Breakfast, Brunch, and Lunch ... We are looking for General Managers, Assistant General Managers, and Café Managers for all ...

Capstone Concepts

General Manager

Knoxville, TN · On-site

First Watch - Your Daytime Cafe! First Watch is the fastest growing Breakfast, Brunch, and Lunch ... We are looking for General Managers, Assistant General Managers, and Café Managers for all ...

Capstone Concepts

General Manager

Oak Ridge, TN · On-site

First Watch - Your Daytime Cafe! First Watch is the fastest growing Breakfast, Brunch, and Lunch ... We are looking for General Managers, Assistant General Managers, and Café Managers for all ...

Capstone Concepts

General Manager

Knoxville, TN · On-site

First Watch - Your Daytime Cafe! First Watch is the fastest growing Breakfast, Brunch, and Lunch ... We are looking for General Managers, Assistant General Managers, and Café Managers for all ...

First Watch Restaurant Group

Be Seen First

Restaurant Operations Manager

Swampscott, MA · On-site

$70K - $75K/yr

At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values

First Watch Restaurant Group

Be Seen First

Restaurant Operations Manager - NO NIGHTS EVER!!

Falls Church, VA · On-site

$68K - $72K/yr

At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values

First Watch Restaurant Group

Be Seen First

Restaurant Operations Manager - NO NIGHTS EVER!!

Newport News, VA · On-site

$68K - $70K/yr

At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values

First Watch Restaurant Group

Be Seen First

Restaurant Operations Manager - NO NIGHTS EVER!!

Hampton, VA · On-site

$68K - $70K/yr

At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values

First Watch Restaurant Group

Be Seen First

Restaurant Operations Manager

Swampscott, MA · On-site

$70K - $75K/yr

At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values

First Watch Restaurant Group

Be Seen First

Restaurant Operations Manager - NO NIGHTS EVER!!

Falls Church, VA · On-site

$68K - $72K/yr

At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values

First Watch Restaurant Group

Be Seen First

Restaurant Operations Manager - NO NIGHTS EVER!!

Hampton, VA · On-site

$68K - $70K/yr

At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values

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First Watch Jobs Information

What is it like to work at First Watch?

First Watch is a company that values a positive and supportive work environment, prioritizing employee well-being and fostering a culture of teamwork and camaraderie.

The company operates as a daytime-only restaurant chain, offering a unique work schedule that allows employees to have a better work-life balance. First Watch's mission is to serve high-quality, made-to-order breakfast, brunch, and lunch dishes in a warm and inviting atmosphere.

Working at First Watch may appeal to individuals who value a fast-paced and dynamic work environment, opportunities for career growth and development, and a company that prioritizes employee satisfaction and community involvement.

What makes First Watch an attractive place to work?

First Watch is a leading daytime-only restaurant chain known for its commitment to serving high-quality, made-to-order breakfast, brunch, and lunch dishes in a welcoming atmosphere. The company prioritizes creating a positive work environment, with a focus on employee satisfaction, career growth opportunities, and a supportive team culture. By joining First Watch, individuals can contribute to the company's mission of serving exceptional food and providing a positive experience for customers, while also developing their skills and advancing their careers in a stable and growing industry.

Do workers at First Watch get paid breaks?

Yes. Most people get paid breaks.
89% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.

Does First Watch pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
77% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

At First Watch, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
46% of people say they have to use vacation days when they’re out sick.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from First Watch?

Only some people who work part-time can get health insurance.
50% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 6 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at First Watch?

Only some people who work part-time get paid time off.
64% of people who work part-time say they don’t get paid time off
Based on data from 22 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from First Watch affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at First Watch?

Most people get paid time off work.
73% of people say they get paid time off.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 61% of people with changing schedules find out their shifts one week or less ahead of time.
  • 32% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 38 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at First Watch worry about hours?

Some people worry about getting enough hours.
51% of people report they worry about getting enough hours.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

Do First Watch workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for First Watch workers to change shifts?

Some people find it hard to change shifts.
41% of people report that it’s hard to change shifts if they need to.
Based on data from 73 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at First Watch?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do First Watch managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
69% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at First Watch spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at First Watch?

Some people find it hard to take sick days.
37% of people report that it’s hard to take time off if they are sick.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a First Watch job good for students?

Most students say this is a good place to work if you’re studying.
90% of students report this is a good place to work if you’re studying.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at First Watch good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
79% of people who care for a child or other relative report this is a good place to work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at First Watch feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at First Watch get to take their breaks without interruption?

Only some people get breaks without interruption.
55% of people report that their breaks get interrupted.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at First Watch?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at First Watch enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at First Watch recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at First Watch?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at First Watch?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think First Watch’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how First Watch is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for General Manager jobs?
What are the most popular jobs at First Watch?
Infographic showing various General Manager job openings at First Watch in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

General Manager

Capstone Concepts

Johnson City, TN • On-site

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Job description

Description:
First Watch - Your Daytime Cafe!
First Watch is the fastest growing Breakfast, Brunch, and Lunch concept in the country with over 400 units and is looking for restaurant managers. Capstone Concepts has 11 franchised locations in Tennessee and Asheville, North Carolina. Do you love mornings, the smell of bacon, and most importantly an innate passion for serving others? Then we could be your new family!
A few of the perks? Not just the coffee but also home by sundown, No Night Shifts EVER and many growth opportunities. As we grow, you grow! We love to promote from within and we offer extremely competitive benefits to our salary and hourly team members.
We are looking for General Managers, Assistant General Managers, and Café Managers for all locations. Details regarding training will be discussed in interview.
CURRENT LOCATIONS:
Knoxville / Johnson City, TN = 6
Chattanooga, TN = 3
Asheville, NC = 2
FUTURE LOCATIONS:
Oak Ridge, TN (Early 2025)
Capstone Concepts-Franchises of First Watch
#capstoneconcepts
The General Manager's primary purpose is to develop restaurant management and hourly staff to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, without compromising the integrity or culture of the concept. The General Manager is responsible for the success of the operation within their control.
ESSENTIAL DUTIES:
  • The General Manager is responsible for supporting the mission, vision, and values of First Watch Restaurants through all they do in their role every day.
  • Develop and maintain a culture of accountability, integrity, service and trust where team members understand their roles and customers are priority.
  • Develop a management team for future growth. Always be conscious and aware of talent and opportunities to "grow your employees."
  • Provide management coverage and direct supervision of operations in an individual restaurant.
  • Exercise basic shift-to-shift financial control to meet the restaurant sales, revenue, and profitability goals.
  • Meet or exceed period budget and profitability goals.
  • Provide hands-on leadership when working in unit. Work all positions and provide team feedback daily.
  • Provide efficient and professional service to meet or exceed customer expectations.
  • Respond to customer feedback and handle customer concerns/needs.
  • Ensure all policies, procedures, and training for team members are being followed.
  • Participate in certification of team members.
  • Develop Black Hat and Black Apron team members.
  • Set standards so the restaurant maintains the highest level of cleanliness.
  • Participate in bi-weekly manager meeting to set and enforce standards.
  • Ensure all team members follow Capstone Concepts' uniform standard.
  • Supervise food handling procedures and operational processes.
  • Ensure safe working conditions as required by OSHA and federal, state, and local governing bodies.
  • Verify and complete all paperwork on a daily basis.
  • Manage all internal/external communications in a timely and effective manner.
  • Follow up and verify all cash deposits are made daily.
  • Ensure unit has proper supplies while maintaining period budget.
  • Set standards so all units achieve a 95% or better health and Steritech inspection.
  • Ensure all policies and procedures, whether HR, Safety, Financial or Operational in nature are being upheld in the unit daily.
  • Provide hands on leadership when working in units. Work positions and provide feedback.
  • Check weekly schedules to ensure they are written correctly and posted on time.
  • Work with marketing on initiative rollouts and event preparation.
  • Participate in bi-weekly First Watch Corporate calls.
  • Bi-weekly food inventory completed. If Gap is greater than .7%, weekly food inventories completed.
  • Be ready for white glove inspections.
  • Ensure hiring policies and practices are followed.
  • Perform second interview on all cooks and servers. Make recommendations for new hires.
  • Hold bi-weekly manager meeting to set and enforce standards.
  • Hold training classes at units.
  • Hold LTO product training classes at the units before the product live date.
  • Participate in unit staff meetings.
  • Oversee team member certifications.
  • Check weekly paperwork to ensure accuracy of, invoices, Safe Sign off, Tip out report, DSR, labor reports and anything else required by the office before it is turned in.
  • Participate in writing yearly budgets with COO, Controller and management team.
  • Review P&Ls with team each period.

Requirements:
REQUIREMENTS
  • Professional presentation and demeanor.
  • Passion for fresh food and customer service.
  • Unfailing work ethic and integrity.
  • Ability to attract and foster a quality staff and inspire them to greatness.
  • Effective oral and written communication skills.
  • Regularly works more than 40 hours per week, generally 50-55 hours per week, with five days on the job, and two days off work, as a general rule.
  • Regularly works in the kitchen leading, training, teaching and coaching culinary duties.
  • Regularly works in the dining room leading, training, teaching and coaching host and service functions.
  • Walking, bending and stooping. Some moderate to heavy lifting on a semi-regular basis.
  • Ability to walk and stand throughout the entire shift of approximately 10 hours
  • Ability to lift a maximum of 50 pounds.
  • Moderate exposure to extreme temperatures (i.e. freezer, heat behind the cook line).
  • Cognitive abilities to reason, solve problems, and manage conflicting priorities.
  • Must have a valid driver's license and automobile insurance.
  • Must pass a background check and drug screening.
  • Alcohol Servers Permit may be required for some locations.

QUALIFICATIONS
  • 4 years management in a full-service restaurant, 2 years experience as a General Manager.
  • Black Hat or Black Apron certified for internal promotions.
  • Can work in a high stress environment.
  • Heavy kitchen experience.
  • Proficient in Microsoft Office products.
  • Organized.
  • Hands-on leadership style.
  • Valid driver's license and personal vehicle insurance.
  • Ability to motivate and develop team members.
  • Good written and verbal communication skills.
  • Time management skills and ability to multitask.
  • Ability to make good decisions and find alternative solutions.

Additional Info:
BENEFITS
  • Never have to work a night shift!
  • Competitive pay
  • Health Insurance
  • 401k
  • Paid vacation
  • Excellent training.
  • Opportunities to advance.

Equal Opportunity Employer. All employment decisions are based on merit, qualifications, and abilities. We do not discriminate in our employment opportunities based on race, color, religion, sex, national origin, age, disability, marital status, veteran status, citizenship, sexual orientation, gender identity or expression, or any other characteristic protected by law.

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