First Insurance Company of Hawaii

Marketing Statement:

Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States, including Tokio Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine North America Services adds value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our talented team delivers actuarial, audit, corporate communications, financial and investment, human capital services, information technology, legal, and payroll expertise to our customers.

Job Summary:

Specializes in understanding a specific technology area, supports solution design, conceptual and logical modeling, analysis of business requirements, complex systems environments, technical infrastructure, and other components. Works with IT analysis and development teams as well as business to identify solutions and support strategic and implementation projects. Acts as a “trusted advisor” and provides expert consultancy to technical teams for technology solution options analysis, evaluation, solution definition, design and implementation as well as formulating technical strategies and policies to support business objectives.

Essential Job Functions:

• Responsible for architecting solutions in a specific technology area/platform and ensuring alignment of solutions with business and IT goals & objectives.
• Engages in the development of strategic roadmaps to support business strategies and enable the business/IT partnership.
• Responsible for the development, communication, and implementation of the organization's technology architecture and the design of applications and integration components required to support.
• Collaborates with management to determine business-specific requirements.
• Assesses business viability of new technologies. Guides and consults with IT management and technical staff regarding use of emerging technologies and associated services.
• Models key business processes, critical paths and assesses fit and impact of technology on business processes.
• Participates in the evaluation, selection and application of new and emerging tools and techniques.
• Formulates solutions supporting business strategies and supports architectural development processes and projects.
• Applies knowledge of enterprise architecture and standards. Contributes to solution design and roadmaps in developing the IT vision and strategy.
• Produces various architecture views such as application architecture diagrams, deployment diagrams, sequence diagrams, or dataflow diagrams.
• Works with vendors and third parties as needed to assess the operational architecture and potential solution designs.
• Collaborates with the architecture community as needed to review, endorse, solve, plan and socialize resiliency focused topics and to define the application architecture/design.
• Participates in defining configuration, data and integration standards where needed for new development.
• Creates and maintains architectural artifacts illustrating the technology area ecosystem.
• Maintains code best practices and standards. Ensures that the best practices are enforced, and architecture standards are met with new initiatives and deployments.
• Provides leadership and expertise on core insurance platforms and associated business value including design and implementation approaches.
• Manages the impact of technical debt while ensuring cost effective solutions across the Group companies.
• Communicates effectively with the ability to generate action across teams and SI partners with leadership support.
• Collaborates with partner resources, reviews their designs, and approves them for compliance to TMNAS standards and adherence to best practices.
• Prepares, presents, reviews and/or approves design/TRB documents.
• Collaborates with business representatives to develop solutions and act as a representative and broker for development teams.

Other Functions

• Complies with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company.
• Performs special projects and other duties as may be assigned.

Qualifications:

• Bachelor’s degree in Computer Science or other relevant Engineering discipline, MIS or a related technical discipline.
• Master’s degree preferred.
• 8-10 years of experience in software, data & information systems, or solution architecture
• A minimum of 5 years of solution design and development experience in specific technology area.
• Experience working in insurance industry P&C sector preferred.
• Ability to work with business and IT management and present IT solutions.
• Knowledge of insurance concepts, business models, processes and systems.
• Knowledge of formal methodologies for planning and executing application development, enhancement, or support.
• Proven expertise in enterprise application and integration development and creating enterprise architectures and solutions.
• Advanced design and development skills in specific technology area.
• Understanding of tools and techniques for design, development, and support of enterprise-grade solutions and applications, databases and data models, BI and data warehousing, IT security models, NoSQL technologies, or IT hardware platforms.
• Ability to write requirements and functional/non-functional specifications.
• Ability to keep pace with newer technologies and look for ways to add value incrementally.
• Knowledge in the creation of technical and business focused diagrams and blueprints.
• Strong Knowledge of SDLC methodologies required.
• Knowledge of both Waterfall and Agile development processes, projects and deliverables.
• Experience working in an Agile/Scrum development process is a plus.
• Strong writing and communication skills.
• Strong customer-service orientation (responsive, consultative, collaborative and accurate).
• Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner.
• Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions.
• Strategic thinking: including the ability to apply organizational acumen to identify and maintain focus on key success factors for the organization.
• Ability to present complex ideas in a clear, concise fashion to both technical and non-technical audiences.
• Superior attention to detail.
• Ability to juggle or lead multiple, competing, frequently changing time-sensitive deadlines and priorities.
• Ability to work independently and without supervision.
• Ability to work effectively as part of a team.

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.