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Infographic showing various job openings at Fintrust Connect in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Property and Casualty Client Service Specialist

FinTrust Connect Careers

Saint Petersburg, FL • Hybrid

Full-time

Posted 5 days ago

Job description

Client Service Specialist – St. Petersburg, FL

FinTrust Connect has partnered with a specialized insurance organization to identify a Client Service Specialist for a confidential opportunity supporting builder-focused commercial insurance operations. This position is ideal for a detail-oriented insurance professional who excels in policy servicing, operational accuracy, and delivering a high-quality client experience.

Why this opportunity?

Culture:
Team-oriented and process-driven environment with a strong focus on accountability, responsiveness, and professional development.

Workplace:
On-site or hybrid opportunity based in St. Petersburg, Florida.

Function:
This role supports the daily servicing and operational execution of commercial insurance accounts, ensuring timely processing of certificates, endorsements, policy changes, and documentation management.

Requirements:
  • 1–3 years of P&C insurance agency or carrier servicing experience
  • Working knowledge of General Liability, Property, Auto, Umbrella, and Workers' Compensation policies
  • Hands-on experience with ACORD forms, COIs, and endorsements
  • Familiarity with AMS platforms or comparable insurance systems
  • Strong attention to detail and organizational skills
  • Professional written and verbal communication abilities
  • Construction or builder-focused insurance experience preferred
  • CISR designation or progress toward certification preferred
  • Ability to manage deadlines and multitask in a fast-paced environment
Description:
  • Process certificates of insurance, endorsements, cancellations, and reinstatements
  • Maintain accurate and timely AMS documentation and audit trails
  • Support builder warranty enrollment and compliance documentation
  • Respond to client service requests and coordinate escalations when needed
  • Monitor task queues to ensure timely completion of servicing activities
  • Communicate status updates and timelines clearly to clients and internal teams
  • Collaborate with account managers and operations leadership to improve workflows
  • Assist with onboarding and training of new team members when applicable