Fiekon

Role: Front Desk Executive

Location: Northlake, Vernon Hills, Evanston, Gurnee, Montgomery, Hodgkins, O'Fallon, IL

Duration: 12+ Months

Required Skills:

Key Responsibilities

• Welcome and greet visitors, clients, and employees professionally.
• Answer and direct incoming phone calls and emails.
• Manage visitor entry and maintain visitor records.
• Handle appointments, meeting room bookings, and scheduling.
• Receive and distribute courier and office correspondence.
• Maintain the reception area and ensure it is organized.
• Provide basic administrative and office support.
• Coordinate with internal teams and assist visitors with their requirements.
• Maintain records, documents, and front-office reports.
• Handle customer/visitor queries and provide appropriate assistance.
• Follow company policies and security procedures.

Required Skills

• 1 3 years of experience as a Front Desk Executive, Receptionist, or Front Office Executive.
• Excellent verbal and written communication skills.
• Good customer service and interpersonal skills.
• Basic knowledge of MS Office (Word, Excel, Outlook).
• Experience with telephone systems/PBX is preferred.
• Good organizational and multitasking skills.
• Professional appearance and positive attitude.
• Ability to work independently and as part of a team.

Education

• Any Bachelor's degree or equivalent qualification.