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Ferguson Waterworks

60 Ferguson Showroom Consultant Jobs Hiring Near You

Ferguson

Showroom Sales Consultant

Erlanger, KY · On-site

$15 - $21.68/hr

Our Showroom Consultants guide customers through product selections and deliver a world-class ... Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation ...

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Ferguson Enterprises Inc.

Showroom Manager

Grimes, IA · On-site

$4.12K - $9.08K/mo

... and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 ... Reports to the Market Branch Manager * 10,000sq ft Showroom (4,000 including office/clearance ...

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Ferguson Waterworks Jobs Information

What are the key skills and qualifications needed to thrive as a Showroom Consultant, and why are they important?

To thrive as a Showroom Consultant, you need strong product knowledge, sales acumen, and typically a background in retail or interior design. Familiarity with point-of-sale (POS) systems, customer relationship management (CRM) software, and design visualization tools is often required. Exceptional communication, active listening, and interpersonal skills help you build rapport and tailor recommendations to client needs. These skills and qualities are crucial for driving sales, ensuring customer satisfaction, and creating a positive showroom experience.

How does a Showroom Consultant typically collaborate with sales and design teams to support clients?

Showroom Consultants work closely with both sales and design teams to ensure clients receive comprehensive support during their selection process. They often act as the first point of contact, gathering client preferences and guiding them through product options. Consultants coordinate with the design team to provide tailored recommendations, and with sales to ensure accurate quotes and seamless order processing. This collaboration helps create a smooth and personalized experience for clients, from initial consultation to final purchase.

What does a Showroom Consultant do?

A Showroom Consultant assists customers in selecting products, often for home improvement or interior design projects, by providing expert advice and product knowledge in a showroom setting. They guide clients through product features, styles, and options, ensuring their selections meet both aesthetic and functional needs. Showroom Consultants also coordinate with sales and design teams, process orders, and help create a positive customer experience from initial consultation to final purchase.

What is the difference between Showroom Consultant vs Sales Associate?

AspectShowroom ConsultantSales Associate
CredentialsHigh school diploma or equivalent; experience in sales or customer serviceHigh school diploma or equivalent; entry-level position
Work EnvironmentShowroom or retail store, often with product demonstrationsRetail stores, malls, or outlets, assisting customers on the sales floor
Employer & IndustryFurniture, automotive, luxury goods, or appliance industriesVarious retail sectors including apparel, electronics, and furniture
Primary FocusProviding product knowledge, customer consultation, and closing salesAssisting customers, stocking, and processing transactions

While both roles involve customer interaction and sales, Showroom Consultants typically focus on providing detailed product information and personalized consultations in a showroom setting. Sales Associates often handle a broader range of retail tasks, including assisting customers and managing transactions. The Showroom Consultant role usually requires more specialized product knowledge and experience.

What other companies are hiring for Showroom Consultant jobs?
What are the most popular jobs at Ferguson?

Showroom Sales Consultant

Ferguson Enterprises, Inc.

Madison, WI

$60K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Ferguson Waterworks rating

9.8

Company rating: 9.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

1st of 331 rated retail wholesalers

Job description

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Showroom Consultants are trusted partners who help homeowners, builders, and designers bring their vision to life in a fast-paced, people-first culture. Our Showroom Consultants guide customers through product selections and deliver a world-class, design-focused showroom experience. In this role, you’ll own the consultative sales process end-to-end: building strong customer relationships, applying detailed product knowledge, answering questions, quoting and recommending solutions that fit the customer’s needs and project budget, and providing ongoing support after the sale.
Schedule: Tuesday through Saturday, Tuesday – Thursday 8:00 am to 4:30 pm, Friday 8:00am to 4:00pm and Saturdays 9:45am-3:15pm.
Responsibilities:
  • Work with customers, including builders, designers, and homeowners, to sell a wide range of products, which include appliances, high end fixtures, lighting, etc.
  • Respond to inquiries with accurate pricing, inventory and delivery information
  • Greet guests upon arriving in our retail showroom, learn their motivation for their visit and developing a lasting customer relationship
  • Prepare job quotations and submittals
  • Assist customers, both by appointment and walk-ins, while utilizing suggestive sales techniques and handling complaints timely and accurately
  • Continually improve sales skills and product knowledge to promote a professional image in the field

Qualifications:
  • 1+ year of experience in kitchen, bath, and/or lighting products preferred
  • 2+ years of sales experience required
  • 3–5 years of customer-facing customer service experience strongly preferred
  • Problem solving, leadership, listening and interpersonal skills
  • Organizational and time management skills
  • Excellent verbal and written skills
  • The ability to deal with a vast array of customers with varying levels of product knowledge
  • Understand the basics of design and interior decorating is a plus.
  • Able to engage in a consultative sales approach to recommend solutions for the varying needs of the customer
This is an uncapped commission‑eligible role. The estimated total compensation range is $60,000 to $90,000 annually.
*Pre-employment drug and background screening required*
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

About Ferguson Enterprises, Inc.:

Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. In the past 68 years, we have grown from a local distributor to a $19.9 billion dollar company with more than 1,600 locations and over 29,000 associates in North America. Our associates provide expert advice and a range of products and services our customers want to improve their construction, renovation and maintenance projects. Providing world-class customer service is a cultural belief that is demonstrated every day through our expansive product selection backed by our knowledgeable associates.