Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become a Participant Success Advisor in Rockland, ME. This person will act as front-line resource for ...
Fedcap
60 jobs near Columbus, OH
Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become a Participant Success Advisor in Rockland, ME. This person will act as front-line resource for ...
Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become a Participant Success Advisor in Fort Kent, ME. This person will act as front-line resource for ...
Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become a Participant Success Advisor in Fort Kent, ME. This person will act as front-line resource for ...
Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become a Participant Success Advisor in South Portland, ME. This person will act as front-line resource ...
Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become a Participant Success Advisor in South Portland, ME. This person will act as front-line resource ...
Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become a Participant Success Advisor in South Paris, ME! This person will act as front-line resource for ...
Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become a Participant Success Advisor in South Paris, ME! This person will act as front-line resource for ...
Temporary Paid Intern
Jamaica, NY · On-site
$16.50/hr
Join us at Fedcap Inc. Compensation: $16.50 per hour Position Summary: The Intern will collaborate with Fedcap programs or partners to gain work experience and or technical skills. Essential Job ...
Temporary Paid Intern
Jamaica, NY · On-site
$16.50/hr
Join us at Fedcap Inc. Compensation: $16.50 per hour Position Summary: The Intern will collaborate with Fedcap programs or partners to gain work experience and or technical skills. Essential Job ...
Strategic Sector Lead
$66K - $75K/yr
Maintain ongoing relationships with corporate-level employer contacts , ensuring Fedcap is recognized as a full-service employment partner. Your Responsibilities Will Include * Developing a ...
Strategic Sector Lead
$66K - $75K/yr
Maintain ongoing relationships with corporate-level employer contacts , ensuring Fedcap is recognized as a full-service employment partner. Your Responsibilities Will Include * Developing a ...
Reentry Mentor
Jamaica, NY · On-site
$24.04 - $26.45/hr
Position Summary Fedcap NYC provides programs and services that change the lives of marginalized people facing barriers to economic and social wellbeing. Our Transition Planning & Transportation ...
Reentry Mentor
Jamaica, NY · On-site
$24.04 - $26.45/hr
Position Summary Fedcap NYC provides programs and services that change the lives of marginalized people facing barriers to economic and social wellbeing. Our Transition Planning & Transportation ...
Preferred at a Fedcap office location; hybrid/remote candidates will be considered, with travel to Fedcap locations as needed. Reports to: Managing Director & General Counsel Salary Range: 85,000-130 ...
Preferred at a Fedcap office location; hybrid/remote candidates will be considered, with travel to Fedcap locations as needed. Reports to: Managing Director & General Counsel Salary Range: 85,000-130 ...
Mail Clerk
New York, NY · On-site
$17/hr
What You'll Do As a Mail Clerk with Fedcap, you will report to the Print & Mail Fulfillment Services Supervisor and assist in the day-to-day operations of Print Production & Mail Fulfillment Services ...
Mail Clerk
New York, NY · On-site
$17/hr
What You'll Do As a Mail Clerk with Fedcap, you will report to the Print & Mail Fulfillment Services Supervisor and assist in the day-to-day operations of Print Production & Mail Fulfillment Services ...
Outreach Specialist
Washington, DC · On-site
$45K/yr
The Outreach Specialist plays a critical role in driving engagement for participants referred to Fedcap's Washington, DC Temporary Assistance for Needy Families (TANF) Workforce Development program.
Outreach Specialist
Washington, DC · On-site
$45K/yr
The Outreach Specialist plays a critical role in driving engagement for participants referred to Fedcap's Washington, DC Temporary Assistance for Needy Families (TANF) Workforce Development program.
Job Developer
$55K/yr
Join us at Fedcap NYC Inc. for an exciting career as a Job Developer. Salary/Wage: $55,000 annually Our mission: To create opportunities for people with barriers to economic well-being www.fedcap.org ...
Job Developer
$55K/yr
Join us at Fedcap NYC Inc. for an exciting career as a Job Developer. Salary/Wage: $55,000 annually Our mission: To create opportunities for people with barriers to economic well-being www.fedcap.org ...
Strategic Sector Lead
$70K - $75K/yr
Establish Fedcap's reputation as a business that is focused on creating outcomes through an attractive and compelling employer offering that provides as many sustainable work-focused opportunities ...
Strategic Sector Lead
$70K - $75K/yr
Establish Fedcap's reputation as a business that is focused on creating outcomes through an attractive and compelling employer offering that provides as many sustainable work-focused opportunities ...
Case Manager (VRS - WeCARE)
New York, NY · On-site
$23.08 - $24.04/hr
Document participant services and activities in Fedcap and HRA management information systems, including, but not limited to SEAMS and FedcapCARES. You're a great fit for this role if you have:
Case Manager (VRS - WeCARE)
New York, NY · On-site
$23.08 - $24.04/hr
Document participant services and activities in Fedcap and HRA management information systems, including, but not limited to SEAMS and FedcapCARES. You're a great fit for this role if you have:
Website: www.fedcap.org
Website: www.fedcap.org
Career Advisor
$22.12/hr
Career AdvisorWhat You'll Do As a Career Advisor with Fedcap Families at our Lewiston site, you'll be the primary point of support for a caseload of program participants facing barriers to economic ...
Career Advisor
$22.12/hr
Career AdvisorWhat You'll Do As a Career Advisor with Fedcap Families at our Lewiston site, you'll be the primary point of support for a caseload of program participants facing barriers to economic ...
Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become an Education & Training Instructor in South Portland, ME! This person will act as front-line ...
Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become an Education & Training Instructor in South Portland, ME! This person will act as front-line ...
Join us at Fedcap Inc. for an exciting career as a Vocational Evaluation Supervisor. Wage/Salary 65k-70k Position Summary: The Vocational Evaluation Supervisor manages and supervises the Vocational ...
Join us at Fedcap Inc. for an exciting career as a Vocational Evaluation Supervisor. Wage/Salary 65k-70k Position Summary: The Vocational Evaluation Supervisor manages and supervises the Vocational ...
Mail Clerk
Bronx, NY · On-site
$17/hr
What You'll Do As a Mail Clerk with Fedcap, you will report to the Print & Mail Fulfillment Services Supervisor and assist in the day-to-day operations of Print Production & Mail Fulfillment Services ...
Mail Clerk
Bronx, NY · On-site
$17/hr
What You'll Do As a Mail Clerk with Fedcap, you will report to the Print & Mail Fulfillment Services Supervisor and assist in the day-to-day operations of Print Production & Mail Fulfillment Services ...
Job Readiness and Hospitality Training Instructor
Boston, MA · On-site
$61K - $81K/yr
The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion ...
Job Readiness and Hospitality Training Instructor
Boston, MA · On-site
$61K - $81K/yr
The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion ...
Career Advisor
Rockland, ME · On-site
$22.12/hr
Career AdvisorWhat You'll Do As a Career Advisor with Fedcap Families at our Rockland site, you'll be the primary point of support for a caseload of program participants facing barriers to economic ...
Career Advisor
Rockland, ME · On-site
$22.12/hr
Career AdvisorWhat You'll Do As a Career Advisor with Fedcap Families at our Rockland site, you'll be the primary point of support for a caseload of program participants facing barriers to economic ...
Job description
Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become a Participant Success Advisor in Rockland, ME. This person will act as front-line resource for participants as they navigate service with Fedcap and take steps towards greater self-sufficiency. Apply today to be contacted by a member of our recruiting team!
Position Key Highlights:
- Earn a minimum $20.20/hour+ (starting) pay in this amazing role where you will be helping people in a unique way to improve their economic stability and that of their family!Â
- Hours are full-time, during the office hours of Monday - Friday, 8:00am - 4:30pm.Â
- Fedcap Families offers all full-time employees a comprehensive benefits package, as well as on the job training!
JOB SUMMARYÂ Â Â
The Participant Success Advisor works as part of a fast-paced, tech savvy, detail-oriented, people-facing team performing a variety of customer service and administrative tasks to support program participants in their journey and achievement of overall contract requirements.
Responsibilities
- Acts as "host" for the Opportunity Center creating a warm and welcoming environment for participants and all visitors.
- Acts as staff to the "Participant Success Center" answering calls, assisting participants and routing calls as needed.
- Calls program participants to schedule their Welcome Meeting with their Career Advisor and prepare them for participation.Â
- Liaises with participants to prepare and submit support service requests aligned with activities in a participant's Career Plan. Collects needed documentation in support of requests.Â
- Communicates daily with funders.
- Shows significant attention to detail, ensuring accuracy of submissions in a tight turnaround.
- Runs reports in FedcapCARES and uses data to plan daily tasks.
- Conducts phone calls and sends out reminders via regular mail and text messaging to participants about their scheduled appointments and activities.Â
- Determines if a reasonable circumstance exists for participants who have been absent.
- Documents all contact with participants in the case management system in well-written, concise case notes.Â
- Responds to immediate requests via email and portal chat feature, by answering questions regarding program requirements as well as documenting and addressing participant concerns.
- Conducts daily case audits to ensure program and eligibility requirements are met.
- Promotes Fedcap Inc. Positively at every opportunity with participants, coworkers, and external stakeholders, understanding and articulating the full services and benefits we offer to customers.
- Upholds all agency policies and expectations in performing their job.
- Demonstrate drive to deliver performance in line with key performance indicators and performance targets.
- Actively role models our Fedcap values throughout all aspects of their work and interactions with others.
- Quality is the responsibility of all Fedcap Inc. staff members and must be reflected in all interactions and documentation with participants and stakeholders.
QUALIFICATIONSÂ Â Â
- High school diploma, GED or equivalent education AND 2 years experience in front-facing, customer service, reception, front desk, office assistant, clerical or office-based human services role.Â
- Valid driver's license and reliable transportation
- Demonstrated track record for providing exceptional customer service.
The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity, M/F/D/V.
Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment and become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational and employer based training, job placement and post placement supports.
Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are passionate about our work. They are committed to ensuring that every individual served can experience the dignity that comes from a job.
Fedcap, Inc. launched as part of The Fedcap Group in 2018.
Website:Â https://fedcapinc.org/