Fed It

20 jobs near Columbus, OH

Hello, My name is Charles Quinones, Recruitment Consultant at FED IT, a specialized recruitment firm focused on permanent and contract opportunities within the IT industry. We are currently ...

Hello, My name is Charles Quinones, Recruitment Consultant at FED IT, a specialized recruitment firm focused on permanent and contract opportunities within the IT industry. We are currently ...

My name is Charles Quinones, Recruitment Consultant at FED IT, a specialized recruitment firm focused on permanent and contract opportunities within the IT sector. We are currently partnering with a ...

My name is Charles Quinones, Recruitment Consultant at FED IT, a specialized recruitment firm focused on permanent and contract opportunities within the IT sector. We are currently partnering with a ...

Bonjour, Je suis Marian, Directeur en recrutement chez FED IT, spécialisé dans le recrutement de professionnels TI en mode permanent et temporaire. Je recrute actuellement pour un acteur reconnu en ...

New

Bonjour, je suis Charles Quinones, Conseiller en recrutement chez FED IT, cabinet spécialisé dans le recrutement permanent et temporaire en technologies de l'information. Je recrute actuellement ...

Bonjour, Je suis Marian, Directeur en recrutement chez FED IT, spécialisé dans le recrutement de professionnels TI en mode permanent et temporaire. Je recrute actuellement pour un acteur reconnu en ...

New

Hello, I'm Charles Quinones, Recruitment Consultant at FED IT, a recruitment firm specialized in permanent and contract recruitment within the Information Technology sector. I am currently partnering ...

I am Marian Babin, Director at FED IT, a recruitment firm specializing in permanent and contract placements for IT professionals. We are currently partnering with a growing professional services firm ...

Hello, I'm Charles Quinones, Recruitment Consultant at FED IT, a recruitment firm specialized in permanent and contract recruitment within the Information Technology sector. I am currently partnering ...

Bonjour, je suis Charles Quinones, Conseiller en recrutement chez FED IT, cabinet spécialisé dans le recrutement permanent et temporaire en technologies de l'information. Je recrute actuellement ...

Bonjour, Je suis Charles Quinones, Conseiller en recrutement chez FED IT, cabinet spécialisé dans le recrutement permanent et temporaire des professionnels de l'informatique. Nous accompagnons ...

Je suis Marian Babin, Directeur chez FED IT, cabinet spécialisé dans le recrutement de professionnels en technologies de l'information. Nous recrutons actuellement pour un groupe canadien en forte ...

Level 2 IT Support Technician

Fed IT

Montreal, QC • Hybrid

Full-time

Posted 20 days ago


Job description

Hello, My name is Charles Quinones, Recruitment Consultant at FED IT, a specialized recruitment firm focused on permanent and contract opportunities within the IT industry. We are currently recruiting for a leading Canadian B2B distribution organization seeking a Level 2 IT Support Technician to join their growing technology team in a modern cloud-first environment. Mission As a member of the IT team, you will provide hands-on technical support to internal users and help maintain a reliable and efficient IT environment. Your responsibilities will include: Delivering Level 2 technical support to end users; Troubleshooting hardware, software, and workstation issues; Supporting and maintaining the Microsoft 365 environment; Resolving issues related to Outlook and email services; Assisting users with selected functionalities within the Epicor ERP platform Escalating complex incidents when appropriate; Maintaining accurate documentation and support records; Collaborating with internal IT teams and external technology partners. The organization operates in a fully cloud-based environment and works with specialized partners for network operations and cybersecurity services. Your profile Minimum of 2 years of experience in IT technical support; Strong knowledge of Microsoft 365 technologies; Experience supporting Outlook and end-user environments; Ability to work independently and manage competing priorities; Excellent customer service and communication skills; Fully bilingual in English and French; Eagerness to learn and grow within the organization; Strong team player with a proactive mindset. Working Conditions Permanent full-time position; Hybrid work model: 3 days per week on-site Stable national organization with over 150 locations across Canada; Cloud-first technology environment; Strong career growth opportunities. Bilingualism French and English is required to support users across Canada and to work with technical documentation and business tools available in both languages.